Mike Asatryan
Mike Asatryan at Van Nuys Chrysler Dodge Jeep Ram

Mike Asatryan | Page 124

Director Of Fixed Operations

Van Nuys Chrysler Dodge Jeep Ram

6110 Van Nuys Boulevard
Van Nuys, CA 91401

Contact Me
4.3
1,345 Reviews

Dealership Experience

7 yrs, 6 mos

Industry Experience

19 yrs, 2 mos

4.3

1,345 Reviews

Write a Review

1345 Reviews of Mike Asatryan

July 12, 2020

Dealership Rating
Employee Rating

No one is wearing a mask. No safety precautions. Long wait and unresponsive staff. Car was not washed after service. They advertise a clean and safe environment but is not safe. Wear a mask!!! More

by dattellisa
Recommend Dealer
No
Jul 16, 2020

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We take COVID-19 seriously, and instruct our staff to follow CDC guidelines closely. This is to ensure the safety of our customers and staff. If you felt like this wasn't the case, we'd like to hear from you ASAP.

July 11, 2020

Dealership Rating
Employee Rating

People be careful,take your vehicle to another place,there’s no moral no honesty in Service Department,reported to Mopar and Federal Trade Commission. More

by russellscam
Recommend Dealer
No

Other Employees Tagged: Jimmy ‘liar’ Molina

Jul 11, 2020

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, I would like to learn more about your visit with us. Please call my Mon-Fri 8AM-5PM. Thanks and have a great weekend Mike A 818.423.6255 Cell

July 09, 2020

Dealership Rating
Employee Rating

It was the best car sale to go for buy dodge car and i’m glad that i was recommended to go there for Dodge More

by Malik818
Recommend Dealer
Yes

Other Employees Tagged: Josh Alvarado , Alex Klaumenzer, Rodrigo Mancilla

July 07, 2020

Dealership Rating
Employee Rating

Not good service, I have the run alround about the service which was know I have cause am paying for it and everytime I go it seem they can’t find any records until I say am gonna call the number on More

by rhalvarenga
Recommend Dealer
No

Other Employees Tagged: JOhnny Briseno

Jul 07, 2020

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, Sorry to hear about your recent service visit. I would like to learn more about your visit. Please reach out to me as time allows. Thank You Mike A mikea@russellwestbrookcdjr.com

July 06, 2020

Dealership Rating
Employee Rating

My first time was a pleasant experience. I appreciated the interaction with my service rep Mike. The service was done quicker than quoted and I was on my way with the rest of my day. I even purchased a More

by toimgerr
Recommend Dealer
Yes

July 03, 2020

Dealership Rating
Employee Rating

Service was well and fairly timely. Was told 1-2 hours for oil change on phone and 2-3 hours in person. Took 2.5 hours. More

by runnergy.jeff
Recommend Dealer
Yes

July 01, 2020

Dealership Rating
Employee Rating

As a Jeep Wrangler Rubicon owner a good service is a big deal for me and I rate this dealer service 5 star because it took them a couple minutes to understand the issue I had with my car and fix it while ot More

by levonamyan
Recommend Dealer
Yes

Other Employees Tagged: Payman

July 01, 2020

Dealership Rating
Employee Rating

Took car for dionastic and repair. Was told car would be a couple of days. After not receiving a call from original service clerk, called on the 4th day. Only to be told he was not there and after pressing More

by Hector
Recommend Dealer
No

Other Employees Tagged: Robert, i believe was the name of original service clerk.

Jul 03, 2020

Van Nuys Chrysler Dodge Jeep Ram responded

Hello Hector, We strive to provide a smooth and professional customer service. A diagnostic fee is still required even if repairs are not being made. This covers the cost of labor in order to diagnose the problem. We'd like to learn the details of your visit with us, and see how we can help. Please reach out to our service director, Mike, directly at 818.423.6255 when you find the time. Regards, Russell Westbrook CDJR Team

June 29, 2020

Dealership Rating
Employee Rating

I don’t think the multi point inspection was done because I had low fluid levels which caused the break light to come on. I was getting two recalls done. More

by Ziliotto
Recommend Dealer
No
Jul 01, 2020

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We strive to provide an exceptional experience to our customers.Our service director, Mike Astrayan, would like to learn more about your visit. Please reach out to him at mikea@russellwestbrookcdjr.com Regards, Russell Westbrook CDJR Team

June 27, 2020

Dealership Rating
Employee Rating

I have been coming here for years I have a 3 Jeeps - one is mine 2018 , one is my daughters 2008 and one my exwifes 2016 and ,a Chrysler 300C ! The best service I have gotten is from this dealership starti More

by sunlionfilms
Recommend Dealer
Yes

Other Employees Tagged: Armenak Galstyan , Juan Del Rio, Alex Klaumenzer, Vikas Mehandroo, Eddie and Vahe

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