Mike Asatryan
Mike Asatryan at Van Nuys Chrysler Dodge Jeep Ram

Mike Asatryan | Page 13

Director Of Fixed Operations

Van Nuys Chrysler Dodge Jeep Ram

6110 Van Nuys Boulevard
Van Nuys, CA 91401

Contact Me
4.3
1,345 Reviews

Dealership Experience

7 yrs, 6 mos

Industry Experience

19 yrs, 2 mos

4.3

1,345 Reviews

Write a Review

1345 Reviews of Mike Asatryan

July 16, 2024

Dealership Rating
Employee Rating

Hector never followed up with me kept me posted on my vehicle. It was there for over three weeks. I had to pay a rental out-of-pocket. More

by GABRIELSKINCARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 29, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

Gabriel, I'm sorry to hear about your experience with the lack of follow-up and extended wait time. This is not the level of service we aim for, and I apologize for any inconvenience caused. Please reach out so we can discuss this further and find a resolution. Thank you, Mike Asatryan – Director of Fixed Operations – mikea@vannuyscdjr.com – 818-423-6255.

July 11, 2024

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Employee Rating

Great service. All employees very helpful. Helped solve my issue very quickly. Thanks for everything. More

by armen099090
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 11, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

Thanks for the positive feedback! We're glad to hear our team at Van Nuys Chrysler Dodge Jeep Ram could assist you promptly and effectively. We appreciate your support!

July 05, 2024

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Employee Rating

Benny was amazing and very very helpful. He explained everything and provided an accurate estimated time. Very happy with the service. More

by Sadeh
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Benny

Jul 05, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to hear that Benny provided such helpful service at Van Nuys Chrysler Dodge Jeep Ram! Thanks for sharing your positive experience with us.

June 30, 2024

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Employee Rating

Fantastic service and everyone was courteous and went above and beyond. Quick and easy! Even took the extra time to clean my car for me. More

by thayer2
Service Price Transparency
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Recommend Dealer
Yes
Jul 01, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Van Nuys Chrysler Dodge Jeep Ram provided fantastic service and went above and beyond. Enjoy your clean car!

June 30, 2024

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Employee Rating

Very helpful in all aspects of service. The A/C was repaired as estimated and timely as promised. I'll be back and will recommend you to others. More

by Bob
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jul 01, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

Bob, we're glad to hear you had a positive experience with our service team at Van Nuys Chrysler Dodge Jeep Ram. Thanks for the recommendation and we look forward to seeing you again!

June 26, 2024

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As always great service with amazing service advisors who take their time explaining things to you. More

by arthurberberyan11
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Recommend Dealer
Yes
Jun 26, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

We are so happy that our Van Nuys Chrysler Dodge Jeep Ram team earned your five stars. Thanks, Arthur!

June 15, 2024

Dealership Rating
Employee Rating

We like our service advisor Payman he always does a great job for us but in general the service center at the dealership is generally slow. More

by gsakers001
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Payman

Jun 17, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the feedback! We're glad to hear Payman is taking good care of you at Van Nuys Chrysler Dodge Jeep Ram. We appreciate your patience and will work on improving our service speed.

June 12, 2024

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Employee Rating

It’s Very easy process. Very friendly Customer service and very knowledgeable. The car was done in few hours More

by MAYSAKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

We're glad to hear you had a smooth and efficient experience with our team at Van Nuys Chrysler Dodge Jeep Ram. Thanks for the positive feedback!

June 07, 2024

Dealership Rating
Employee Rating

Dealer kept my car for over a week for a tire issue unfortunately nothing got resolved until I had to call and call and eventually solve the issue my self. More

by guillermo102585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Hector

Jun 15, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

It's disappointing to hear about your experience with the tire issue. We strive for timely and effective service, so it's concerning that you had to resolve it yourself. Please reach out if you'd like to discuss this further or have any other concerns. Thank you, Mike Asatryan – Director of Fixed Operations – mikea@vannuyscdjr.com – 818-423-6255

June 05, 2024

Dealership Rating
Employee Rating

Thank you for outstanding customer service That I recived during my visit. Vahe was very knowledgeable and in the short time he was able to determine issue and get it fixed. . More

by Armen33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vahe

Jun 05, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to hear that Vahe provided such excellent service during your visit to Van Nuys Chrysler Dodge Jeep Ram. Thanks for sharing your experience!s

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