Mike Asatryan | Page 132
Director Of Fixed Operations
Van Nuys Chrysler Dodge Jeep Ram
6110 Van Nuys Boulevard
Van Nuys, CA 91401
Dealership Experience
7 yrs, 9 mos
Industry Experience
19 yrs, 5 mos
1,387 Reviews
Write a Review1387 Reviews of Mike Asatryan
March 01, 2020
Awsome customer service by Eddie. Everything I was told Awsome customer service by Eddie. Everything I was told would be done was taken care of. Also was issue a rental while my car was worked on. Thank Y Awsome customer service by Eddie. Everything I was told would be done was taken care of. Also was issue a rental while my car was worked on. Thank You! More
March 01, 2020
If I could give less than 1 star I would the service department is complete crap..... never buy a new car ever again from Chrysler/fiat company..... no point if your warranties don’t mean anything anywa department is complete crap..... never buy a new car ever again from Chrysler/fiat company..... no point if your warranties don’t mean anything anyway.... I was basically called a liar after everything that’s happened More
March 01, 2020
The service center is a joke. It’s virtually impossible to get anyone on the phone. When I finally did, tried to grossly overcharge me. I passed. I found a mechanic who knows how to answer his phone, is in to get anyone on the phone. When I finally did, tried to grossly overcharge me. I passed. I found a mechanic who knows how to answer his phone, is intelligent, kind, and not tying to screw me. More
February 29, 2020
I spent several hours waiting for an oil change. After letting my emergency flasher on for the first 3 1/2 hours my car would not start. They had me captive so I had to buy a battery to get done. Had no i letting my emergency flasher on for the first 3 1/2 hours my car would not start. They had me captive so I had to buy a battery to get done. Had no issues with the battery prior to this. I came to this dealership because I was not happy with the care of the other local dealership. Did not realize it could be worse instead of better. More
Other Employees Tagged: Robert at the counter was very helpful
February 10, 2020
Worst customer service EVER I have owned at least 10 Worst customer service EVER I have owned at least 10 cars of different brands, never encountered such poor customer service - my car was in servic Worst customer service EVER I have owned at least 10 cars of different brands, never encountered such poor customer service - my car was in service for several days, I wouldn't get a call back even after calling 2x a day asking for an update - if you take your car in and they don't see an issue, they won't make a record of your service issue unless you pay them their diagnostic fee - I have a van that has a common v6 penstar engine, which has a ticking noise The technician denied it was an issue until I did my own research and told them that it was a common issue - Then they wanted to charge me $3600 to repair something that is a common issue and something that could have been fixed under warranty - They never took responsibility and have been giving me the run around with my car in the shop for more than 2 weeks - Chrysler/Jeep and Dodge don't care about you, they will be happy to sell you a car but once it comes to service GOOD LUCK More

