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Mike Asatryan
Mike Asatryan | Page 132
Director Of Fixed Operations
Van Nuys Chrysler Dodge Jeep Ram
6110 Van Nuys Boulevard
Van Nuys, CA 91401
1,421 Reviews
Dealership Experience
8 yrs
Industry Experience
19 yrs, 8 mos
1,421 Reviews
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1421 Reviews of Mike Asatryan
July 06, 2020
My first time was a pleasant experience. I appreciated the interaction with my service rep Mike. The service was done quicker than quoted and I was on my way with the rest of my day. I even purchased a the interaction with my service rep Mike. The service was done quicker than quoted and I was on my way with the rest of my day. I even purchased a three service package for $99.00 More
by toimgerr
Verified Customer
July 01, 2020
As a Jeep Wrangler Rubicon owner a good service is a big deal for me and I rate this dealer service 5 star because it took them a couple minutes to understand the issue I had with my car and fix it while ot deal for me and I rate this dealer service 5 star because it took them a couple minutes to understand the issue I had with my car and fix it while other dealers couldn’t find the issue for days. More
by levonamyan
Other Employees Tagged: Payman
July 01, 2020
Took car for dionastic and repair. Was told car would be a couple of days. After not receiving a call from original service clerk, called on the 4th day. Only to be told he was not there and after pressing a couple of days. After not receiving a call from original service clerk, called on the 4th day. Only to be told he was not there and after pressing was told that a manager would call me shortly. After not receiving a call from manager called a day later and asked for the service clerk again and was told he no longer worked there. New service clerk helped get car diagnostic and order part for repair. But even then communication was terrible. Never received updates instead had to call 3 different times myself. Frustrared, just wanted to pick up car but was threaten that i would still need to pay the diagnostic, even though it was the service & repair departments poor organization and communication that led to request. In all car was there for 15 days. Truly dissapointing experience. More
by Hector
Other Employees Tagged: Robert, i believe was the name of original service clerk.
June 27, 2020
I have been coming here for years I have a 3 Jeeps - one is mine 2018 , one is my daughters 2008 and one my exwifes 2016 and ,a Chrysler 300C ! The best service I have gotten is from this dealership starti is mine 2018 , one is my daughters 2008 and one my exwifes 2016 and ,a Chrysler 300C ! The best service I have gotten is from this dealership starting with all the management and service technicians all !! Go no further !! Simply the Best - THANK YOU BOB !Mike , Vahe , and EDDIE - ROBERT DAVI More
by sunlionfilms
Other Employees Tagged: Armenak Galstyan , Juan Del Rio, Alex Klaumenzer, Vikas Mehandroo, Eddie and Vahe
June 26, 2020
Alex was great , super helpful straight out the gate . Such a personable guy who really knew his job . Not only did he take care of the problems with our dodge but he got a couple things fixed on our Jeep Such a personable guy who really knew his job . Not only did he take care of the problems with our dodge but he got a couple things fixed on our Jeep while we were there . More
by Whatisacleve
Other Employees Tagged: Alex
June 25, 2020
Great service and friendly staff always attentive and helpful making sure you are happy and taken care of with anything you might need and questions answered helpful making sure you are happy and taken care of with anything you might need and questions answered More
by MINASSIAN23RUPEN
Other Employees Tagged: Armenak Galstyan , Michelle Kandilian, Eddie
June 25, 2020
They performed warranty work on my new 2019 JL Rubicon. First they said would not work o Jeep due t towing safety equipment. When I brought a small team to dealer, the mechanic said wait a minute you don’t First they said would not work o Jeep due t towing safety equipment. When I brought a small team to dealer, the mechanic said wait a minute you don’t have to remove all . The guys helping were not too happy taking half Day off. They had no fix for wandering, death wobble and transfer case slipping to neutral from low range. Also tech dropped tool on fender causing deep scratches More
by MAXRED
Other Employees Tagged: Calvin Gulam, Vikas Mehandroo, Héctor
June 25, 2020
Quite possibly the worst dealership I’ve even been to and I’ve been driving 35 years. Always a very long wait even with an appointment. Making an appointment doesn’t seem to matter at all. My truck had had s I’ve been driving 35 years. Always a very long wait even with an appointment. Making an appointment doesn’t seem to matter at all. My truck had had several recall issues from the diesel lawsuit. They don’t have the part most of the time. More
by sawxfan
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