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Mike Asatryan
Mike Asatryan at Van Nuys Chrysler Dodge Jeep Ram

Mike Asatryan | Page 19

Director Of Fixed Operations

Van Nuys Chrysler Dodge Jeep Ram

6110 Van Nuys Boulevard
Van Nuys, CA 91401

Contact Me
4.3
1,345 Reviews

Dealership Experience

7 yrs, 6 mos

Industry Experience

19 yrs, 2 mos

4.3

1,345 Reviews

Write a Review

1345 Reviews of Mike Asatryan

September 22, 2023

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Employee Rating

Roger in the service dept. was great and very informative. I’ll be back next year. More

by gserraoaia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rogelio

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Sep 24, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

It's wonderful to see your five-star review of Roger and the Van Nuys Chrysler Dodge Jeep Ram service team! Thank you for stopping in, and we'll see you next year.

September 17, 2023

Dealership Rating
Employee Rating

Dont care about his client after selling their car as bd the service department was bad More

by mariokp60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 18, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Mario, we never want our clients to feel abandoned after their purchase. Our team is committed to providing top-notch support throughout the buying process and after. I would be happy to assist you personally. Please give me a call at your convenience so that we can address your concerns. Mike Asatryan - Director of Fixed Operations - mikea@vannuyscdjr.com - 818-423-6255

September 14, 2023

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Employee Rating

It took an entire week to diagnose my car. I paid too much money for the diagnosis and rental fees not to have my vehicle fixed. The service center never returned my calls. More

by enterprisingmartel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 18, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

I apologize for the inconvenience. It's our goal to provide efficient and responsive service, so it's disappointing that we didn't meet those expectations this time around. I'd like the opportunity to look into this further so as to avoid repeating this experience. If you're available, would you please get in touch with me directly at your earliest convenience? I appreciate your feedback and hope to speak with you soon. Thank you, Mike Asatryan - Director of Fixed Operations mikea@vannuyscdjr.com 818-423-6255

September 12, 2023

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Employee Rating

Peyman was efficient and helpful during my service appointment. I was able to get my car back the following day More

by ARMINEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 13, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

We're glad to know that Peyman was able to assist you efficiently during your service appointment at Van Nuys Chrysler Dodge Jeep Ram. Thanks for the positive feedback and we hope to see you again soon!

September 11, 2023

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Employee Rating

Very kind upfront service. They let me know my options and provided pricing upfront. They let me know all the steps More

by lisaleo82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 11, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Lisa, we're glad to know you appreciated our stellar service at Van Nuys Chrysler Dodge Jeep Ram. Thanks for the positive review!

August 30, 2023

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Employee Rating

Took my car in for an oil change. They were very professional and provided excellent service. More

by DAVID E
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vahe

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Aug 31, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

David, it was our pleasure to deliver 5-star service! Thanks for choosing Van Nuys Chrysler Dodge Jeep Ram for your oil change!

August 30, 2023

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Employee Rating

Great customer service. Aram went above and beyond. He is a very nice person and accommodating More

by lkamali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armen

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Aug 30, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your kind feedback! We are so glad to hear that Aram went above and beyond for you. He and the Van Nuys Chrysler Dodge Jeep Ram team appreciate your support!

August 20, 2023

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Employee Rating

This dealership is awful and the customer service is nonexistent the workers are incompetent with how they work I will never get another jeep vehicle again More

by mishka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Armenak Galstyan , Juan Del Rio, Alex Klaumenzer, Junior

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Aug 24, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Mishka, I'm really sorry to read about your experience. We strive for excellence in customer service and it's clear we fell short during your visit. Your feedback is important to us, and we'd like the opportunity to make things right if you're willing to discuss this further with us directly. Thank you, Mike Asatryan - Director of Fixed Operations - mikea@vannuyscdjr.com - 818-423-6255

August 15, 2023

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Employee Rating

Rogelio is great. He always keeps me informed and updated during my visits. I appreciate the professionalism of the staff. Thank you. More

by Nervis5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rogelio

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Aug 16, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

We're glad to know that Rogelio and our team at Van Nuys Chrysler Dodge Jeep Ram have been able to keep you well-informed during your visits! Your appreciation means a lot — thank you!

August 14, 2023

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Employee Rating

I would like to said that was a good service Good attitude Thanks for help us with the choices More

by Alba Salazar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Klaumenzer, Leo

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Aug 15, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Alba, thank you so much for reviewing Van Nuys Chrysler Dodge Jeep Ram! We appreciate your feedback!

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