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Mike Asatryan
Mike Asatryan at Van Nuys Chrysler Dodge Jeep Ram

Mike Asatryan | Page 66

Director Of Fixed Operations

Van Nuys Chrysler Dodge Jeep Ram

6110 Van Nuys Boulevard
Van Nuys, CA 91401

Contact Me
4.3
1,355 Reviews

Dealership Experience

7 yrs, 7 mos

Industry Experience

19 yrs, 3 mos

4.3

1,355 Reviews

Write a Review

1355 Reviews of Mike Asatryan

February 13, 2022

Dealership Rating
Employee Rating

Ordered a key for my van. Paid for it. Said it would take possibly a week. Fine. Never was told that there would be an additional cost to program. Never mentioned programming. More

by Garylacasse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Feb 23, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We're sorry to hear that there was any issue during your visit. We'd like to look into your visit with us and see how we can assist you. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

February 13, 2022

Dealership Rating
Employee Rating

The worst service ever they forgot to put the screws back to my front grill More

by SOLARTEAM4SOLUTIONS
Recommend Dealer
No
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Feb 23, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We value your feedback and business. We'd like to look into your visit with us and see how we can assist you. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

February 13, 2022

Dealership Rating
Employee Rating

Service was excellent and I liked my adviser. My Jeep was done quickly and without any issues. The waiting area however was meant to be cute but it looked like you were in prison. More

by david
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 01, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

February 13, 2022

Dealership Rating
Employee Rating

Bad services, they make services for oil change 2 times and my car lick oil until now. And i spend my time to go to the dealer and they said y no lick is oil waste , I am back again because still licking More

by HERBERT PlEITEZ
Customer Service
Friendliness
Recommend Dealer
No
Report | Print
Feb 24, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We're sorry to hear that there was any issue during your visit. We'd like to look into your visit with us and see how we can assist you. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

Feb 24, 2022

HERBERT PlEITEZ responded

For sure I will contact you by email o by phone

February 12, 2022

Dealership Rating
Employee Rating

Best dealer ever they have everything you need and there services is the best dealer More

by asaturitservices
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Klaumenzer

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Mar 01, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

February 11, 2022

Dealership Rating
Employee Rating

I have used the service department a few times to get last minute finishes done for my Jeep purchase and they have been extremely accommodating and courteous. More

by ajreville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Mar 01, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

February 11, 2022

Dealership Rating
Employee Rating

Better customer service. It seems like they are making us a favor instead of us paying for a service. It wasn’t a pleasant visit. More

by ari.b25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Report | Print
Feb 23, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We value your feedback and business. We'd like to look into your visit with us and see how we can assist you. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

February 11, 2022

Dealership Rating
Employee Rating

By far the most helpful and most knowledgeable adviser. Thank you Payman for all your help More

by ja7882860
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Payman

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Mar 01, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for trusting us with your business. Please let us know if there is anything else we can help with.

February 11, 2022

Dealership Rating
Employee Rating

Complimentary oil and filter change not performed as they claimed in the invoice. Very disappointed. More

by velidcosic
Customer Service
Quality Of Work
Recommend Dealer
No
Report | Print
Feb 23, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We're sorry to hear that there was any issue during your visit. We'd like to look into your visit with us and see how we can assist you. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

February 11, 2022

Dealership Rating
Employee Rating

Service department do not care about safety. I had to wait 2 months for a seat belt. When the part arrived the service department sold it to someone else. I will NEVER take my SUV their again. More

by Demont Scorza
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Aka Eddie

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Feb 23, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We value your feedback and business. We'd like to look into your visit with us and see how we can assist you. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

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