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Mike Asatryan
Mike Asatryan at Van Nuys Chrysler Dodge Jeep Ram

Mike Asatryan | Page 86

Director Of Fixed Operations

Van Nuys Chrysler Dodge Jeep Ram

6110 Van Nuys Boulevard
Van Nuys, CA 91401

Contact Me
4.3
1,355 Reviews

Dealership Experience

7 yrs, 7 mos

Industry Experience

19 yrs, 3 mos

4.3

1,355 Reviews

Write a Review

1355 Reviews of Mike Asatryan

November 01, 2021

Dealership Rating
Employee Rating

I do not like that customers can’t make appointments. When I walked in only one employee greeted me. I had an inconvenient situation occurred in my visit. More

by Jennifer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
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Nov 09, 2021

Van Nuys Chrysler Dodge Jeep Ram responded

Hello Jennifer, We apologize for any inconvenience we may have caused. Our goal is to ensure customers feel like we have put their experience above all else. We'd like to look into your visit with us. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

October 31, 2021

Dealership Rating
Employee Rating

Service advisors didn’t tried to charge me for a Kouk change even though my Jeep Wrangler is a company lease owned by FCA/ Stellantis. Also, they didn’t reset my oil sensor or provide an updated tag for More

by Jen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Nov 10, 2021

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We apologize for any inconvenience we may have caused. Our goal is to ensure customers feel like we have put their experience above all else. We'd like to look into your visit with us. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

October 31, 2021

Dealership Rating
Employee Rating

Great costumer service, and nice . They did a great job and I was very pleased . More

by MARLENEMACIAS97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Benny

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Dec 01, 2021

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

October 31, 2021

Dealership Rating
Employee Rating

Mike was super helpful and Yadira is very sweet. Everyone tried to be as welcoming as oossible More

by Brandistern09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Dec 01, 2021

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for your business and kind words. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

October 31, 2021

Dealership Rating
Employee Rating

This was my first time going to dodge as I have just purchased a dodge journey suv and at the service department they were Friendly and fast, informative More

by teacherpreschoolwork
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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October 30, 2021

Dealership Rating
Employee Rating

My guy was and always is awesome! Just always a good and easy experience. Will come back for sure More

by miniman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 01, 2021

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

October 29, 2021

Dealership Rating
Employee Rating

Easy, start to finish. Serviced truck in a timely fashion. Job done well. Thankful and pleased. More

by reds_antiques
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Dec 01, 2021

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for your business and kind words. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

October 27, 2021

Dealership Rating
Employee Rating

Charged more on the service then what was told and messaged to us. Didn't know until it was time to pay More

by MAEGANNAVARRO23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Nov 03, 2021

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We know your time is valuable, and apologize for any confusion around pricing. We would like to speak with you in regards to your visit. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

October 27, 2021

Dealership Rating
Employee Rating

Good service very good take care of me all the Time will be back for sure More

by Arutyun.varikyan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Dec 01, 2021

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for your business and kind words. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

October 26, 2021

Dealership Rating
Employee Rating

I really like the service because you take care off my vehicle thank you so much More

by Hacienda.1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Report | Print
Oct 26, 2021

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, Thank you for the kind words in your review. It appears you left a negative review on accident. It would mean the world to us if you adjusted your review to reflect the experience you described. Please let us know if we can assist you in any way. Thank you for your business, and we're looking forward to hearing from you. Regards, Russell Westbrook CDJR

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