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Mike Asatryan
Mike Asatryan | Page 87
Director Of Fixed Operations
Van Nuys Chrysler Dodge Jeep Ram
6110 Van Nuys Boulevard
Van Nuys, CA 91401
1,355 Reviews
Dealership Experience
7 yrs, 7 mos
Industry Experience
19 yrs, 3 mos
1,355 Reviews
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1355 Reviews of Mike Asatryan
Verified Customer
October 24, 2021
Unlike the Santa Monica location dealer, your dealership has clearly marked lanes where to pull in so no need for a service advisor to chastise the customer. There were even employees directing traffic in a has clearly marked lanes where to pull in so no need for a service advisor to chastise the customer. There were even employees directing traffic in assisting in a friendly manner. Then the process of changing a lightbulb was very easy and affordable. Thanks for the good service! More
by fredericksauls
October 24, 2021
They where very Profesional and freandly ,whit good costmer servis ,fair pricing whit good quality costmer servis ,fair pricing whit good quality More
by z350r
Other Employees Tagged: Josh Alvarado , Juan Del Rio, Alex Klaumenzer, Raed Malaeb, Julio Rodriguez
October 15, 2021
I had to wait 2 weeks for an appointment to repair my car after it had been diagnosed with Transmission problems. I told the Service Director, I believe his name is Mike, that the car was going to breakdown after it had been diagnosed with Transmission problems. I told the Service Director, I believe his name is Mike, that the car was going to breakdown and stop running before my appointment date. Mike assured me that if my car was unsafe to drive they wouldn’t have released it back to me to. He took my order number down and said he would contact me if I my appointment date could be moved up. He never called and less than a week later I had to call AAA to be towed in to your dealership. Lucky for me I was 2 miles away from the dealership and the AAA driver managed to readjust my transmission cable so I was able to drive it into Russell Westbrook. My appointment was never moved up so I didn’t get my car back for 2. 5 weeks. When it was returned it was unwashed with a painted half circle streek on my windshield. I also had a previous repair for my oil pan gasket. When the car was returned to me 3 weeks later it was unwashed and three day later the transmission trouble, that I have written about in the above paragraphs, began. I received the worst service imaginable. My husband says it is because I have a Official Chrysler Service Warranty and I’m being treated poorly because I am not paying full price! If that is true, I’m outraged! Next repair or oil change will be at the Chrysler Santa Monica dealership NOT Russell Westbrook. We’ll see if my patronage is treated with respect over there. More
by kathezone
Other Employees Tagged: Paymon-was polite for most of time during my repair ordeal.
October 15, 2021
The best service Great people they got me a Uber ride home Super happy will come back they Complete the job fast clean and professional home Super happy will come back they Complete the job fast clean and professional More
by simon
Other Employees Tagged: Josh Alvarado , David Flores, Shayan Ghelichkani, Omar Hernandez, Sia Raissian, Rene Robles
October 09, 2021
Benny was nice and patient with me throughout the process from the time I dropped off my car to when I picked it up. He also ordered an Uber lift for me to my house and then the next day as well from my ho from the time I dropped off my car to when I picked it up. He also ordered an Uber lift for me to my house and then the next day as well from my house back to the dealer More
by mrdoriandan
Other Employees Tagged: Benny
October 09, 2021
They took my car in fast and fixed the problem immediately! Car was covered with warranty and they sent me on my way! Always a great experience! immediately! Car was covered with warranty and they sent me on my way! Always a great experience! More
by Rebekahrae
Other Employees Tagged: Alex Klaumenzer, Raed Malaeb, Benny and Jad
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