Mike Asatryan | Page 94

Fast and reliable service. Just needed warranty work on my car and the service was excellent. I will definitely utilize their service in the future my car and the service was excellent. I will definitely utilize their service in the future More

by amoreno73 Verified Customer Verified Customer

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Good service at an expensive price, yet worth using. Be ready to leave your car for the day. Maybe you will see Westbrook now that he is Laker. ready to leave your car for the day. Maybe you will see Westbrook now that he is Laker. More

by Solarguy Verified Customer Verified Customer

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I have been at the dealership a total of 5 times. Each visit I find the staff professional and helpful. Let’s me know what is going with my Jeep. visit I find the staff professional and helpful. Let’s me know what is going with my Jeep. More

by SMITHDS151 Verified Customer Verified Customer

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It was better than the last time I was here… had an appointment last time I was here.. It took three hours to get an oil change… this time it was much better… sal appointment last time I was here.. It took three hours to get an oil change… this time it was much better… sal More

by Salrojas973 Verified Customer Verified Customer

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Jr.s a champ. Very nice experience. In and out for drop off and pick up.. One of the few reasons I would go to the Valley.😁 off and pick up.. One of the few reasons I would go to the Valley.😁 More

by almendrado Verified Customer Verified Customer

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I thought the service was outstanding thank you for your time and courteous service. I live in Calabasas so it’s hard to get in I only wish you were closer. time and courteous service. I live in Calabasas so it’s hard to get in I only wish you were closer. More

by Edikins1 Verified Customer Verified Customer

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Called in for service to schedule my first service. Was advise that they don’t take appointments for oil change and inspection. Arrived at 7:55 am on Saturday, August 7th. Was told it was a wait of about a advise that they don’t take appointments for oil change and inspection. Arrived at 7:55 am on Saturday, August 7th. Was told it was a wait of about an hour and a half, fine. Was waiting there and told the staff that. Around 8:40 am a screaming match between a sales manager and a sales associate happens because the sales associate is bringing up a concern around another sales person closing leads that they’ve already worked on. Instead of the sales manager deescalating the situation, he starts screaming and cussing out the employee to the point the whole floor can hear it. Unprofessional and uncomfortable. Clerk advised me my vehicle was ready around 9:40 and he apologized for the wait, as they had to deal with a tough customer. Which is fine, I understand these things happen. But then I get to my car and my check engine light is still on due to tire pressure being low. So they didn’t do the inspection they just changed the oil. Because I’m in a time crunch and they’ve already been delayed, I just go to a gas station to resolve it but this is not what I pre-paid for apart of my vehicle package. It’s like this dealership will only respond to people who will scream at them. More

by codyjames Verified Customer Verified Customer

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Hector made sure to update while my car was being serviced. I really appreciate that. The time that Hector quoted me was also met. thanks again! serviced. I really appreciate that. The time that Hector quoted me was also met. thanks again! More

by laurenl Verified Customer Verified Customer

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Service advisor Eddie is very knowledgeable, and friendly. He always kept me updated on the progress of my vehicle. I really love Russell Westbrook CDJR friendly. He always kept me updated on the progress of my vehicle. I really love Russell Westbrook CDJR More

by ABELNLULI Verified Customer Verified Customer

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The service department was great: professional, courteous and efficient. But the computer system in the jeep has been unstable. 1/3 of times, it won't recognize the phone when I plug the phone in with UBS. and efficient. But the computer system in the jeep has been unstable. 1/3 of times, it won't recognize the phone when I plug the phone in with UBS. It was repaired last time, but nothing has been improved. I also received a strange call from the sales/finance department to trick me into buying the jeep without asking me how I liked the vehicle or explaining to me my options for the possible purchase. The guy simply asked, "Did Jose call you to tell you about your finance?" I told me I was unaware of any financing. He replied that he could offer me a good deal and I should take it. I asked him what for. He kept saying to finance my jeep as if I bought my jeep instead of leasing it. I finally told him that I didn't buy a car, only took my leased car for service. He said he knew but I should buy it. I don't appreciate aggression and dishonest. More

by d_s Verified Customer Verified Customer

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