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Mike Asperheim
Mike Asperheim at Tenvoorde Ford

Mike Asperheim | Page 14

Service Advisor

Tenvoorde Ford

185 Roosevelt Rd.
St. Cloud, MN 56301

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4.8
526 Reviews
4.8

526 Reviews

Write a Review

526 Reviews of Mike Asperheim

April 11, 2024

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Employee Rating

They do a great job every time. They can be a bit pricey and will sometimes tell you something needs fixing when it doesn't, but overall I am satisfied. More

by scje010012
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Recommend Dealer
Yes
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Apr 12, 2024

Tenvoorde Ford responded

Hi! We appreciate your feedback and are pleased to hear that you've had great experiences with us overall. We strive to provide quality service every time. If you ever have any concerns, feel free to reach out. Thank you for choosing Tenvoorde Ford!

April 07, 2024

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Employee Rating

Probably some of the worst customer service I have received absolutely no communication with Mike no emails no texts no updates on vehicle More

by tixiermatthew
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 10, 2024

Tenvoorde Ford responded

Hi Matthew, We're truly sorry to hear about your experience. Per our conversation, this doesn't align with our standards or service. We appreciate you taking the time to speak with our service manager, Craig Schaefer, about your experience. If you have any questions or concerns, please reach out to our service manager directly at cschaefer@tenvoordeford.com. Best regards Tenvoorde Ford Team

April 05, 2024

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Small issues with the truck. They have been outstanding to take care of any issue and deliver answers in a timely Fashion More

by Rich Erkens
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Workmanship
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Recommend Dealer
Yes
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Apr 05, 2024

Tenvoorde Ford responded

Hi Rich, Thank you for your feedback! We're glad to hear that despite the small issues with the truck, we've been able to address them promptly and provide timely answers. If you have any further concerns or need assistance, feel free to reach out. We appreciate your business at Tenvoorde Ford!

April 01, 2024

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Employee Rating

We got our issues addressed in a timely manner, would recommend for service work in the future More

by telegrand_m
Recommend Dealer
Yes
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Apr 02, 2024

Tenvoorde Ford responded

Thank you for your feedback! We're pleased to hear that we were able to address your issues promptly. Your recommendation means a lot to us, and we look forward to assisting you with any future service needs. If you have any questions or concerns, please don't hesitate to reach out. Thank you for choosing Tenvoorde Ford!

March 22, 2024

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It was wonderful that the tech came to the house . He was nice and very efficient More

by funifarm3
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 25, 2024

Tenvoorde Ford responded

Thank you for your feedback! We're delighted to hear that you had a wonderful experience with our technician from Tenvoorde Ford. We're glad to hear that they provided excellent service and were efficient. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support!

March 21, 2024

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Thanks so much! Great service! Got the job done and hey took care of us More

by MARKARYBERG
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Service Communication
Recommend Dealer
Yes
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Mar 22, 2024

Tenvoorde Ford responded

Thank you for your feedback! We're delighted to hear you had a great service experience at Tenvoorde Ford. If you need anything else, don't hesitate to reach out. We're here to help!

March 18, 2024

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Employee Rating

Great help problem solving the issue. The shuttle service was huge for me. Thanks for the ride. More

by SCJO0307
Recommend Dealer
Yes
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Mar 19, 2024

Tenvoorde Ford responded

Thank you for your kind words! We're glad we could assist you in problem-solving and that our shuttle service was helpful. Your satisfaction is our priority at Tenvoorde Ford. Don't hesitate to reach out if you need anything else. We appreciate your support!

March 18, 2024

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My experience with Tenvoorde has been nothing short of exceptional. Mike's attention to detail and commitment to customer service is outstanding. Thank you. Tim Lentner More

by Tim Lentner
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 19, 2024

Tenvoorde Ford responded

Hi Tim! Thank you! We're thrilled you had an exceptional experience at Tenvoorde Ford with Mike's outstanding service. We appreciate your support and look forward to serving you again!

March 16, 2024

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It was a very satisfactory experience! The vehicle was ready ahead of the estimated time. More

by karenlangsjoen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 18, 2024

Tenvoorde Ford responded

Hi Karen, We're thrilled to hear that you had a very satisfactory experience with us and that your vehicle was ready ahead of schedule! Thank you for choosing us for your automotive needs. If you ever need anything else in the future, don't hesitate to reach out. We appreciate your feedback!

March 11, 2024

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Employee Rating

Great service throughout the business, from walking thru the door, no matter what your visit pertains to. Keep up the great service. More

by katea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 12, 2024

Tenvoorde Ford responded

Thank you for your kind words! We're delighted to hear that you had a great experience with us at Tenvoorde Ford. Providing excellent service to our customers is our top priority, and we're thrilled that you felt welcomed and valued from the moment you walked through our doors. If you have any further questions or need assistance, don't hesitate to reach out to us.

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