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Mike Asperheim
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413 Reviews
413 Reviews
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413 Reviews of Mike Asperheim
June 24, 2022
Worst service ever took 4 times before diagnosed issue correctly. Every time I was calling back because same issue existed within less than 24hrs. Service department has no customer service skills and Ne correctly. Every time I was calling back because same issue existed within less than 24hrs. Service department has no customer service skills and Never used the words I’m sorry. Don’t follow through on phone calls and tell you it was a busy day. As a customer I’m sorry I don’t care if your busy with other cars after how many times does it take to become a priority. Would never recommend to anyone. More
by JOSH.KNEBEL
Verified Customer
Helpful 
June 24, 2022
Mike Asperhiem is the guy you want to see in the service department. He is honest, accommodating, informed, willing to work with the mechanics and customer to resolve any questions. He treats customers like department. He is honest, accommodating, informed, willing to work with the mechanics and customer to resolve any questions. He treats customers like family and gets your vehicle in and out on a timely manner. Mike is a mainstay for me at Tenvoordes. The whole service department rocks. More
by dannel8900
June 24, 2022
Staff keeps clients well informed, and effectively explains to clients the available options and prices. explains to clients the available options and prices. More
by trooper833
Other Employees Tagged: Barry Jensen , Russ Hoeschen
June 15, 2022
We service four family cars and three company cars at Quick Lane for regular service and Tenvoorde Service center for and incidental services. Make sure you ask for Russ H and Mike A because they are exc Quick Lane for regular service and Tenvoorde Service center for and incidental services. Make sure you ask for Russ H and Mike A because they are exceptional, but have always been delighted on my way out the door! More
by john.stuck
Other Employees Tagged: Jade Aanenson, Bob Aanenson , Russ Hoeschen
June 10, 2022
Service advisor Mike that the turbo will need to be replaced. Technician Jason did the repair in the most timely manner. He explained that while doing the test drive, he noticed that the front tires we replaced. Technician Jason did the repair in the most timely manner. He explained that while doing the test drive, he noticed that the front tires were noisy. He suggested that a tire rotation would help. All repairs are completed and I'm satisfied with how the F250 with a 7.3 diesel is running. I trust the staff that worked with me. More
by curtisgapinski
Other Employees Tagged: Barry Jensen , Technician Jason L.
June 08, 2022
No clear place to pick up car. No one at Service window. Was texted aname/number to contact with questions and updates but they were never available. Terrible communication. No one at Service window. Was texted aname/number to contact with questions and updates but they were never available. Terrible communication. More
by SHANNON162003
Other Employees Tagged: Don't remember
June 04, 2022
Always find hidden problems just too over change me. It's never covered on the warranty. xxxx poor service, I'm selling the truck for a RAM. Goodbye Ford, Stop emailing me It's never covered on the warranty. xxxx poor service, I'm selling the truck for a RAM. Goodbye Ford, Stop emailing me More
by brentolander
June 01, 2022
Very satisfied overall- but wish they would have reset the oil change indicator for me instead of me having to figure it out. I keep getting oil change required message and we just had it done! the oil change indicator for me instead of me having to figure it out. I keep getting oil change required message and we just had it done! More
by BOSSMAREMN
Other Employees Tagged: Barry Jensen , Russ Hoeschen
May 27, 2022
I was slightly frustrated with the service department because there seemed to be a lapse in communication when I arrived for my appointment. Unfortunately, I don’t live or work in St. Cloud and when the because there seemed to be a lapse in communication when I arrived for my appointment. Unfortunately, I don’t live or work in St. Cloud and when the service department fixed my car the first time, they ended up missing something so I ended up coming down an additional time. Mike in the service department made all the difference though and was so polite and respectful. He made sure, despite my frustrating initial experience, that the rest was going to be taken care of. If it hadn’t been for Mike, I don’t think I would come back to Tenvoorde for service. More
by cb13
Dealership Inventory (308 Vehicles)
2024 Ford Ranger
new
Hot Pepper Red Metallic Tinted Clearcoat exterior
Automatic
Four-wheel Drive
