Mike Asperheim
Mike Asperheim at Tenvoorde Ford

Mike Asperheim | Page 13

Service Advisor

Tenvoorde Ford

185 Roosevelt Rd.
St. Cloud, MN 56301

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4.8
526 Reviews
4.8

526 Reviews

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526 Reviews of Mike Asperheim

June 06, 2024

Dealership Rating
Employee Rating

It was just average service. They didn't really try to help with minor stuff More

by tchmarketing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2024

Tenvoorde Ford responded

Hi, We're sorry to hear that your experience was just average, and we apologize if we fell short in assisting with minor issues. We always aim to provide exceptional service and address all concerns, big or small. Your feedback is valuable, and we'll strive to improve. If there's anything specific we can assist you with in the future, please don't hesitate to let us know.

May 27, 2024

Dealership Rating
Employee Rating

Very attentive, helpful, informative, conscientious, and follows up after the sale for rput8ne maintenance and just overall satisfaction with the vehicle. I'll he going there for my next car for sure! More

by joew92405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barry Jensen, George Hartley, Maddi Johnson , Dan Lochner

Jun 01, 2024

Tenvoorde Ford responded

Hi, Thank you for your wonderful feedback! We're thrilled to hear that you found our team to be attentive, helpful, and conscientious. We're committed to providing excellent service even after the sale, and we're glad to know you'll be returning for your next car. We appreciate your loyalty and look forward to assisting you again in the future!

May 18, 2024

Dealership Rating
Employee Rating

Good service, Mike is very helpful. Prices are high. Appreciate shuttle service and nice waiting room. More

by JMCDON
Recommend Dealer
Yes
Jun 01, 2024

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're glad to hear that Mike provided you with good service and assistance. We understand your concern about prices, and we appreciate your feedback on that. We're pleased that you found our shuttle service and waiting room to be convenient and comfortable. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing Tenvoorde Ford!

May 14, 2024

Dealership Rating
Employee Rating

I would like to say Thank you to the mechanic that worked on my F350. Mr AJ Johnson. I know my truck is in good hands with AJ. I will always request AJ when bringing a vehicle to Tenvoorde Ford More

by demengeju
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: AJ Johnson

Jul 03, 2024

Tenvoorde Ford responded

Thank you for your kind words! We're delighted to hear that AJ Johnson provided excellent service on your F350. Your trust in AJ and Tenvoorde Ford means a lot to us. We'll make sure he knows about your appreciation, and we look forward to assisting you again in the future!

May 11, 2024

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Employee Rating

Had to have auto towed and dropped off at dealership after hours because of issue. Was fixed by 10 am next day and cost was better than I had expected. Thank you More

by wanned01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maddi Johnson

Jul 03, 2024

Tenvoorde Ford responded

Thank you for your review! We're glad we could quickly resolve the issue with your vehicle and that the cost was manageable for you. If you have any more questions or need further assistance, please don't hesitate to reach out. We appreciate your business!

May 04, 2024

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Employee Rating

The service was exceptional. Mike Asperheim was grateful to work with. Mike was very receptive on making the customer happy More

by bryantjustin4
Service Price Transparency
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Recommend Dealer
Yes

May 04, 2024

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Great service and Mike was extremely personable, knowledgeable and friendly. It was ready on time More

by aloecken
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

May 03, 2024

Dealership Rating
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Best in Saint Cloud, MN and all over the region. We looked at virtually every dealership from Sauk Centre to the Northern Metro and these guys had the vehicle I wanted and would bend over backwards More

by doug@stormchasingvideo.com
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: David Rodriguez, Chad Williams, Kris Culhane, Taylor Wobschall, Tim Stueve, KELVIN LARSON , Scott Harris, Miles Poehler, Zachary Stumpf, Mike Tenvoorde

April 23, 2024

Dealership Rating
Employee Rating

Quick and friendly. Fair price and quick response from staff. Will be doing all my service here moving forward. More

by benjamin.quimby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2024

Tenvoorde Ford responded

Thank you, Benjamin! We're thrilled to hear that you had a quick and friendly experience at Tenvoorde Ford. We look forward to taking care of all your service needs moving forward. See you soon!

April 21, 2024

Dealership Rating
Employee Rating

The people here always make me feel welcome & important! They have exceptional customer service! They always take care of my vehicle! More

by hibbisonm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maddi Johnson, Justin Erwin, Tim Stueve , Alex Ladino

Apr 22, 2024

Tenvoorde Ford responded

HI! We're thrilled to hear that you feel valued and well taken care of! Providing exceptional customer service is our priority, and we're here to ensure your vehicle needs are met. Let us know if there's anything else we can assist you with!

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