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Mike Asperheim
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403 Reviews
403 Reviews
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403 Reviews of Mike Asperheim
December 14, 2018
Quick repair On our way to a doctor appointment we blew a Turbo Boot in the truck. I called Tenvoorde Ford and was told to bring it in after our appointments and t On our way to a doctor appointment we blew a Turbo Boot in the truck. I called Tenvoorde Ford and was told to bring it in after our appointments and they would be able to squeeze it in. No problems and fixes later that day. More
by GINAROHLLIK
Verified Customer
Helpful 
December 12, 2018
Much better Previous service was disappointing. Called to inform service rep I’d used before was having an off day . 1000 percent better this time. Great Previous service was disappointing. Called to inform service rep I’d used before was having an off day . 1000 percent better this time. Great improvement Mike A. More
by cwlake2013
December 12, 2018
Customer service I recently had my vehicle in for a recall and worked with Mike Bower and Mike Asperheim. It went great and they both are great assets to the dealershi I recently had my vehicle in for a recall and worked with Mike Bower and Mike Asperheim. It went great and they both are great assets to the dealership.. More
by littlejohndeere
Other Employees Tagged: Mike Bower
December 06, 2018
ARE Topper bought through Tenvoorde Leaked - Issue Resolved I bought a 2017 Ford F150 XLT SuperCrew from Tenvoorde Ford in August 2017. I also purchased other accessories, including an ARE topper, through them I bought a 2017 Ford F150 XLT SuperCrew from Tenvoorde Ford in August 2017. I also purchased other accessories, including an ARE topper, through them and the topper was installed a month later. Chris, who is now in charge of accessories, etc., was not the one who sold the accessories to me, but he was extremely helpful in getting my issue resolved. Because of the shape/design of the F150 and the topper, I was getting an inordinate amount of moisture (rain and snow) in the back of the truck which resulted in whatever was in the back of the truck under the topper getting very wet.. Chris contacted Nick, who installs the toppers for Tenvoorde to make him aware of the problem. Chris offered to install a seal kit at no cost to me. What stood out to me was that Chris knew it was an issue with the design of the topper and the truck, but said that he works for Tenvoorde Ford and because of the issues I was having he felt it necessary to make things right. That was Customer Service at it's highest level! Thank You Chris! More
by Satisfied Customer!
Other Employees Tagged: Chris - Accessories Department (don't know last name)
December 02, 2018
Good experience Was treated fair and paid fair market value. It was end of year and had trouble finding preferred color. Am happy with choice and the new F 150. Was treated fair and paid fair market value. It was end of year and had trouble finding preferred color. Am happy with choice and the new F 150. More
by Dk
Other Employees Tagged: Darin Ennen, Kolin Miley
November 28, 2018
Not the most prepared I had set up an appointment for some service work 10 ahead of time, when I showed up I was asked by the guy who set up my appointment if I had an appo I had set up an appointment for some service work 10 ahead of time, when I showed up I was asked by the guy who set up my appointment if I had an appointment......... So he typed away on his computer and went to the back room came back and let me know my parts weren’t there..... It was a 120 mile round trip day of nothing but he did offer me a car wash for my time...... I left work for this appointment so I wasn’t too happy. Set up another appointment for the following week at 9:30 in the morning. Brought my truck all the way back up there and was told it would be done in less then 4 hours. Went back around 2 and was told it would be another 1 1/2 hours. Soooo left to go eat and got a call a half hour later and was asked if I could leave it there over the weekend and they would finish it on Monday. Not much choice since the problem needed to get resolved. Sooooo another 120 mile round trip AGAIN!!! So yeah I guess my truck is fixed and that’s nice however you all didn’t seem to care much about my time and I don’t care for that much for that. Your service department seemed to be very unprepared and hearing one of your service reps yapping on the phone about how he was sick of people complaining was interesting when you don’t seem to care about my time why would you care about other people’s time. Not really impressed. And this was for warranty recall work for the record. More
by gbuy4now
Other Employees Tagged: Barry Jensen , Russ Hoeschen, Brian Jerde, Tom Mullenmeister, John Murray, James Niemuth, Trevor Stephenson, Dave Welch
November 26, 2018
Service Mike was very thorough. I brought it in for re-call maintenance and some warranty work. They had my truck done when they said it would be done. They Mike was very thorough. I brought it in for re-call maintenance and some warranty work. They had my truck done when they said it would be done. They also double checked to see if I was up to date with general maintenance. More
by gbeltzflys
November 26, 2018
Barry and John and the Crew are Excellent Tenvoorde Ford has Amazing Service. Barry, John, and all of the Crew work so hard to give the Customer the best Service possible. Also, the Drivers Tenvoorde Ford has Amazing Service. Barry, John, and all of the Crew work so hard to give the Customer the best Service possible. Also, the Drivers are excellent. Thanks, Roger Melaas , More
by ROGERMELAAS
Other Employees Tagged: Debbie Tenvoorde, Barry Jensen , Mike Bower, John Murray, Dave Welch
November 21, 2018
Great service as always, service dept. kept me up to date!! I have worked before with Mike Asperheim, he's the greatest, kept me up to date on what was happening with my car, first class service!! It was more i I have worked before with Mike Asperheim, he's the greatest, kept me up to date on what was happening with my car, first class service!! It was more in depth than they first anticipated, he let me know what going on thru the whole process. It was warranty work and they took care of it promptly Thanks!! More
by Vanvickle
November 19, 2018
Why I trust Tenvoorde Ford. I bought my car at Tenvoorde Ford four years ago and have had it serviced there ever since. I am always treated with kindness, respect and patience by I bought my car at Tenvoorde Ford four years ago and have had it serviced there ever since. I am always treated with kindness, respect and patience by the Tenvoorde staff. They are prompt, knowledgable and trustworthy. I don't know much about cars, but at Tenvoorde I don't have to. More
by KULICKLAW
Dealership Inventory (335 Vehicles)
2020 Ford Escape
used
Rapid Red Metallic Tinted Clearcoat exterior
Automatic
All-wheel Drive
