Mike Asperheim
Mike Asperheim at Tenvoorde Ford

Mike Asperheim | Page 44

Service Advisor

Tenvoorde Ford

185 Roosevelt Rd.
St. Cloud, MN 56301

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4.8
526 Reviews
4.8

526 Reviews

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526 Reviews of Mike Asperheim

June 15, 2020

Dealership Rating
Employee Rating

Will not have Service again I purchase my 2016 Ford Explorer at Tenvoorde Ford and all service work has been done there. The last time I had service done they did not put my cap More

by RTSBARBARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 15, 2020

Tenvoorde Ford responded

Thank you for bringing this to our attention. At Tenvoorde Ford we pride ourselves in straightforward, no-nonsense, and transparent dealings with our clients. A representative should have reached back out to you about the cap not being put back on correctly. Our Service Manager, Craig would love the chance to talk to you about this situation and make it right. At your earliest convenience, please send your contact information over to cschaefer@tenvoordeford.com.

June 06, 2020

Dealership Rating
Employee Rating

Was heading out of town and the people who just worked on my car left a flap undone underneath. Now I have a ripped up undercarriage protector sitting in my trunk because we had to pull it off an hour away f More

by BRETTWMS
Recommend Dealer
No

Other Employees Tagged: Barry Jensen , Grant Clifton, Jesse Clifton, Russ Hoeschen, Justinne Matthees, James Niemuth

May 27, 2020

Dealership Rating
Employee Rating

Barry & Mike A in service are my go to guys. They’re the reason I keep coming back& the reason for the rating. Nice work guys! Thank you for you continued communication. More

by meghan.starry
Recommend Dealer
Yes

Other Employees Tagged: Barry Jensen , Grant Clifton, Jesse Clifton, Russ Hoeschen, Justinne Matthees, Kolin Miley, James Niemuth, Jim Schall

Jun 10, 2020

Tenvoorde Ford responded

Thanks for taking the time to leave us such a great review! We are glad to hear that Barry and Mike helped make this such a great experience! It's our commitment to ensure quality customer care by providing friendly and professional service to our guests. Feel free to reach out to us if you need anything. Have a wonderful day!

May 16, 2020

Dealership Rating
Employee Rating

Awsome , all the service was good, the counslor was excellent , 12 out of ten, pick up pickup pick up happy service was good good good More

by soderholmj
Recommend Dealer
Yes

Other Employees Tagged: Barry Jensen , Grant Clifton, Jesse Clifton, Russ Hoeschen, Justinne Matthees, James Niemuth

Jun 10, 2020

Tenvoorde Ford responded

We are glad to hear that you had such a positive experience with us at Tenvoorde Ford! Our team strives to provide excellent customer service and are glad you found this to be the case during your visit. We look forward to your next visit! Until then, take care!

May 09, 2020

Dealership Rating
Employee Rating

They were exceptional! Came to my place of worked and pi led up my truck for an oil change. Told me I needed new tires and gave me an excellent deal! When all done they returned my truck to me and even wash More

by KRRDRR11
Recommend Dealer
Yes
May 12, 2020

Tenvoorde Ford responded

Thank you for taking the time to leave us your amazing feedback! We appreciate your wonderful review and are looking forward to being of service to you again soon. Until then, have a fantastic day!

May 01, 2020

Dealership Rating
Employee Rating

Great place for a oil change. Friendly and courteous people great you when you come through the doors. They fill you in what is or what they suggest you need done. More

by LSCHRODEN
Recommend Dealer
Yes

Other Employees Tagged: Don't remember

May 04, 2020

Tenvoorde Ford responded

We are more than happy to hear your amazing feedback! Thank you for taking the time to leave us your wonderful review! Have a fantastic day!

April 22, 2020

Dealership Rating
Employee Rating

VERY GOOD IT'S THE ONLY PLACE I WOULD BUY A VEHICLE, IF THE PRICE IS RIGHT, AND THE ONLY PLACE I WOULD GET MY ESCAPE SERVICED. More

by Cvl2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 04, 2020

Tenvoorde Ford responded

Thank you so much for leaving us this amazing review! Please do make sure to come to see us again soon for any of your automotive needs!

April 03, 2020

Dealership Rating
Employee Rating

Courteous and Professional As always, Mike and the team were courteous and professional. My vehicle was completed, washed, and ready in a timely matter. Waiting area was clean a More

by chone0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kolin Miley

May 04, 2020

Tenvoorde Ford responded

We are so thrilled to have received your amazing review! Please be sure to come to visit us again soon! Take care.

March 28, 2020

Dealership Rating
Employee Rating

Oil Leak Followup A previous visit to fix a MASSIVE coolant leak showed an oil leak also, which was checked using dye, and then monitored after about five hundred miles More

by neussea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 30, 2020

Tenvoorde Ford responded

We are thrilled to hear that Mike was able to help you with that follow up. Thank you for taking the time to leave us your feedback. Please do make sure to visit us again with any of your vehicle needs! Thanks again!

March 26, 2020

Dealership Rating
Employee Rating

Recall issues from Ford Company We had some recall issues to deal with. I was doing one vehicle a week. Have one more to attend to yet. It will be attended to after Easter. More

by JMOEGIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 04, 2020

Tenvoorde Ford responded

Thank you for informing us of your situation. Please do make sure to come to visit us for any of your automotive needs. Take care.

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