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Mike Baker
Mike Baker at Arlington Heights Buick GMC
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Mike Baker | Page 3

Service Manager

Arlington Heights Buick GMC

777 W Dundee Rd
Arlington Heights, IL 60004

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4.9
326 Reviews
4.9

326 Reviews

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326 Reviews of Mike Baker

September 09, 2023

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Employee Rating

Dean Fay and Mike Baker assisted me with replacement of a damaged tire which was covered by the Vehicle Shield program that I purchased when I originally purchased the Yukon. Programs like this are well wor More

by Ed Sierzega
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Fay

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Sep 11, 2023

Arlington Heights Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Buick GMC Team

September 05, 2023

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The team did a great job. You can’t tell where the dent was removed. More

by ???
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Fay

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Sep 07, 2023

Arlington Heights Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Arlington Heights Buick GMC Team

August 21, 2023

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I have always had a very positive experience at Arlington Heights Buick. The service department is top notch. More

by MFISCHMAN2
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Poteracki, Chris Parisi

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Aug 22, 2023

Arlington Heights Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Buick GMC Team

August 16, 2023

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provided next day emergency turnaround on warranty work. Most reliable GMC dealer in the area More

by Ali Zaimi
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Poteracki

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Aug 17, 2023

Arlington Heights Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Buick GMC Team

August 15, 2023

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Employee Rating

Great service. Waiting room good too. I feel confident in the work performed. Great job More

by magmcelyea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ariel Szwec, Mike O'Connell, Brian Poteracki, Samantha Edwards, Kristal Borges, Amy Fligel, Dean Fay, Chris Parisi

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Aug 16, 2023

Arlington Heights Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Buick GMC Team

August 12, 2023

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David at AH Buick was very professional and courteous. His friendly personality made this service visit a pleasant experience. More

by gbench3547
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Workmanship
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Recommend Dealer
Yes
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Aug 14, 2023

Arlington Heights Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to David and the team. Take care and have a great day. Sincerely, The Arlington Heights Buick GMC Team

August 09, 2023

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Since 1994, we have only bought/leased cars from here & wouldn't consider going to another dealership. Mostly, it's because of their great service department! More

by LeeBee69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Fay

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Aug 10, 2023

Arlington Heights Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Buick GMC Team

August 08, 2023

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Employee Rating

Brought my Envision in for oil change and tire rotation everything was done quick and smooth. Thanks Dean More

by vmelend1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor Melendez, Amy Fligel, Dean Fay

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Aug 09, 2023

Arlington Heights Buick GMC responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Arlington Heights Buick GMC, we value our customers and we look forward to seeing you down the road. Sincerely, The Arlington Heights Buick GMC Team

August 06, 2023

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Since 1994, we've bought/leased cars from here & wouldn't go anywhere else! Mostly because of the service department! More

by LeeBee69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Poteracki, Amy Fligel, Dean Fay, Chris Parisi

Helpful
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Aug 08, 2023

Arlington Heights Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Buick GMC Team

July 25, 2023

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Employee Rating

Just purchased my second Buick in three years because of their service department. Eliot in sales was super friendly and not pushy. Highly recommend Arlington Heights Buick/GMC. More

by Bdlefinn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eliot Pergricht , Ben Shenk

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Jul 26, 2023

Arlington Heights Buick GMC responded

Thank you so much for leaving this awesome review of our dealership. Eliot truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Sincerely, The Arlington Heights Buick GMC Team

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