Mike Baker
Mike Baker at Arlington Heights Buick GMC

Mike Baker | Page 3

Service Manager

Arlington Heights Buick GMC

777 W Dundee Rd
Arlington Heights, IL 60004

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5.0
356 Reviews
5.0

356 Reviews

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356 Reviews of Mike Baker

October 05, 2024

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Employee Rating

Unfortunately, due to the business of the shop, the truck was not checked out until the next morning. I was contacted about the repairs and cost. Once approved, the parts were ordered, and all completed the More

by Jimdcn
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike Evans

Oct 08, 2024

Arlington Heights Buick GMC responded

We appreciate your kind words, Jim. We are glad that we could get your truck fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, The Team at Arlington Heights Buick GMC

September 25, 2024

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Employee Rating

Went in today to get my first oil change on my new Terrain. The guys at the service desk were awesome. They were polite and quick. I left the car to come back after work to pick up car. Everything wen More

by Fig
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 27, 2024

Arlington Heights Buick GMC responded

We are glad to hear you enjoyed your recent visit to our service department. At Arlington Heights Buick GMC we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, The Team at Arlington Heights Buick GMC

September 17, 2024

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Easy to make service dates; service personnel are always super helpful. Dealership is close to my home so I am not driving to the next suburb for service. More

by denise1819
Service Price Transparency
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Recommend Dealer
Yes
Sep 19, 2024

Arlington Heights Buick GMC responded

Denise, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Arlington Heights Buick GMC for your vehicle needs. Sincerely, The Team at Arlington Heights Buick GMC

September 12, 2024

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Excellent service service department. I have been 13 years and I service 2 Buicks. And I have no complaints there service is excellent More

by Westsideboy1226
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mike Evans

Sep 13, 2024

Arlington Heights Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Team at Arlington Heights Buick GMC

August 28, 2024

Dealership Rating
Employee Rating

It is always a pleasure to work with Mike and the members of his Service Department. More

by s.litka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Parisi

Aug 30, 2024

Arlington Heights Buick GMC responded

Thank you so much for the feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Mike and team were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Team at Arlington Heights Buick GMC

August 23, 2024

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Found a suv that had everything I was looking for plus more. Absolutely love my new Buick Envision More

by Kay Selby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ariel Szwec, Mike O'Connell, Nicolette Grivas , Daniel Szwec

Aug 26, 2024

Arlington Heights Buick GMC responded

Thank you so much for your wonderful feedback, Kay! We’re thrilled to hear that you found the perfect SUV in your new Buick Envision and that it has everything you were looking for and more. At Arlington Heights Buick GMC, we take pride in helping our customers find their ideal vehicles. We look forward to seeing you again soon! Sincerely, The Team at Arlington Heights Buick GMC

August 11, 2024

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Employee Rating

Since . going to Buffalo Grove, AH Buick has been very helpful making the transition. Michael even took the time to check with Fox Valley what was done, wh More

by caroltipre
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2024

Arlington Heights Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Team at Arlington Heights Buick GMC

August 02, 2024

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Employee Rating

Always get excellant service and Chris went above and beyond to see that our car was taken care of in a timely manner. More

by minor1011
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Parisi

Aug 02, 2024

Arlington Heights Buick GMC responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Arlington Heights Buick GMC Team

May 22, 2024

Dealership Rating
Employee Rating

Park Assist retrofit was installed quickly. Too bad I had to wait almost 20 months for it to be available for our Envision. More

by noName
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Fay

May 10, 2024

Dealership Rating
Employee Rating

I have been purchasing automobiles from this dealership, and its previous owners, for over 35 years. I keep going back for the Buick quality, but more importantly, the excellent service they provide. More

by MDolsen
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dean Fay

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