Ariel Szwec
Ariel Szwec at Arlington Heights Buick GMC
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Ariel Szwec

General Manager

Arlington Heights Buick GMC

777 W Dundee Rd
Arlington Heights, IL 60004

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4.6
104 Reviews
4.6

104 Reviews

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104 Reviews of Ariel Szwec

April 15, 2024

Dealership Rating
Employee Rating

This dealership was very knowledgeable, helpful and clean. Everybody was very nice and respectful. Very happy with my purchase More

by Jpe6d4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amin Aminipanah

Apr 17, 2024

Arlington Heights Buick GMC responded

Thank you so much for taking the time to write this review. We are very happy to hear about your positive experience at Arlington Heights Buick GMC. Congratulations on your new car! If you have any further needs, do not hesitate to stop by for a visit. Sincerely, The Arlington Heights Buick GMC Team

April 11, 2024

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AFTER HAVING AN INCREDIBLY HORRIBLE EXPERIENCE IN MARCH IN WHICH THEY LOST MY REMOTE START CLICKER, I WAS THEN PROMISED MY CLICKER WOULD BE REPLACED. I WAS TOLD I WOULD GET A NEW ONE AND TOLD THEM (AMY) T More

by Robyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Robert Baturin, Dean Fay

Apr 13, 2024

Arlington Heights Buick GMC responded

We appreciate you taking the time to reach out to us. We are currently looking into this matter and will be in touch shortly.

Apr 14, 2024

Robyn responded

SUCH GREAT CUSTOMER SERVICE AND RESPONSE “MISSION ACCOMPLISHED” WHAT PERSON THAT REPRESENTS THIS BUSINESS RESPONDS LIKE THIS IM NOT HAPPY BECAUSE I WAS TOLD LOOSING MY REMOTE START CLICKER IS MY FAULT AND TOW TRUCK COMPANY THIS BUSINESS LOST IT AND IS ACTING BEYOND UNPROFESSIONAL so I guess we couldn't get this done and we've upset you even more it looks like mission accomplished right give me a call back when you get a chance...

April 04, 2024

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Shelley Barr and Ariel Szec are THE BEST! !! Very professional, customer friendly and very easy to work with. Treat you like your part of family! I highly recommend them! More

by Kathyhoss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shelley Barr, Amin Aminipanah

Apr 05, 2024

Arlington Heights Buick GMC responded

Thank you for stopping by to leave this incredible review, Kathy. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. We are happy to see that your visit reflects these values and that Shelley and Ariel assisted you in such a detailed and customized manner. We look forward to working with you again soon. Sincerely, The Arlington Heights Buick GMC Team

Apr 04, 2024

Kathyhoss responded

Shelly was very helpful and working with her was good. Amin jumped in and completely ruined the deal. He jacked up price right in front of us. Was rude and it was very clear he didn’t want sale to go thru. He stated that he was going to add additional few thousand dollars to price when he listed truck next day. Very shady And poor customer skills!

March 13, 2024

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Great service provided , excellent quality customer support service , good communication,the prices are right,and financing was a breeze, friendly staff.Eliot P. Was my sales person , he was so helpful More

by Spokojny84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 16, 2024

Arlington Heights Buick GMC responded

Thanks for your outstanding review! We're very happy to hear that Eliot was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Arlington Heights Buick GMC Team

February 18, 2024

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Employee Rating

I'm posting my same Review from Google. DISGUSTING! Chris as a salesman was absolutely fantastic, Three sales I put on the table for him but he was honest gave me the best deal as I was More

by NICHOLAS CARTER
Recommend Dealer
No

Other Employees Tagged: Chris Lahey, Brian Poteracki

Feb 22, 2024

Arlington Heights Buick GMC responded

We appreciate you taking the time to reach out to us. We are currently looking into this matter and will be in touch shortly.

January 30, 2024

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Employee Rating

Arlington Buick has top-notch service! Couldn’t be happier with my new Enclave! Shelley Barr and Michael Audino were incredible to work with!! More

by Andrea Novoselsky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 31, 2024

Arlington Heights Buick GMC responded

Andrea, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Arlington Heights Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Arlington Heights Buick GMC Team

October 07, 2023

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We never had a problem. Eliot listens and gets everything done efficiently yet without rushing. He’s the best!! More

by SHAYNA_WHITE78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eliot Pergricht, Mike O'Connell

Oct 09, 2023

Arlington Heights Buick GMC responded

Thank you for this amazing review and shoutout for Eliot! We really appreciate your business, Shayna. Sincerely, The Arlington Heights Buick GMC Team

September 27, 2023

Dealership Rating
Employee Rating

Everyone was very helpful and no pressure to purchase vehicle. Caesar explained everything well on the vehicle. A+ More

by JSCHU61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 28, 2023

Arlington Heights Buick GMC responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Arlington Heights Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Arlington Heights Buick GMC Team

August 15, 2023

Dealership Rating
Employee Rating

Great service. Waiting room good too. I feel confident in the work performed. Great job More

by magmcelyea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2023

Arlington Heights Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Buick GMC Team

August 05, 2023

Dealership Rating
Employee Rating

Great salesmanship, answered ever question I had. Helped push deal through with management. Made my family feel welcome. More

by fred
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel E. Gallardo

Aug 07, 2023

Arlington Heights Buick GMC responded

Thank you for this amazing review, Fred! We really appreciate your business. Sincerely, The Arlington Heights Buick GMC Team

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