I've been coming to this dealership for 14 years and I'm
always completely satisfied with the excellent service at this dealership!
always completely satisfied with the excellent service at this dealership!
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by jladewig
Service Price Transparency
May 23, 2023 -
Arlington Heights Buick GMC responded
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day.
Sincerely,
The Arlington Heights Buick GMC Team
Satisfied as always.
I have been dealing with Mike Baker for a long time and he has always had a good crew
I have been dealing with Mike Baker for a long time and he has always had a good crew
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by dinker
Service Price Transparency
Other Employees Tagged:
Dean Fay
Apr 19, 2023 -
Arlington Heights Buick GMC responded
Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you.
Sincerely,
The Arlington Heights Buick GMC Team
Great Service and quick turnaround.
Fixed the issue and did not try to upsell. Thanks!
Fixed the issue and did not try to upsell. Thanks!
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by JMK
Service Price Transparency
Apr 10, 2023 -
Arlington Heights Buick GMC responded
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us.
Sincerely,
The Arlington Heights Buick GMC Team
We.
had a great experience at this dealership. The people were quite nice and the service process was finished in 2 hours. Would definitely recommend.
had a great experience at this dealership. The people were quite nice and the service process was finished in 2 hours. Would definitely recommend.
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by Xun
Apr 10, 2023 -
Arlington Heights Buick GMC responded
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Sincerely,
The Arlington Heights Buick GMC Team
Service is Excellent.
Always great people to work with who pride themselves in doing their very best in taking care of the customer.
Brian Poteracki, Service Advisor, al
Always great people to work with who pride themselves in doing their very best in taking care of the customer.
Brian Poteracki, Service Advisor, always takes care of my service needs.
I have known Mike Baker, Service Manager, for about 25 years originating at Joe Mitchell Buick on Mt. Prospect, IL.
From courtesy shuttle rides, to towing to AH Buick for breakdowns, to loaners/rentals as needed.
All Good!
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by Raymond Kufeldt
Other Employees Tagged:
Brian Poteracki
Apr 06, 2023 -
Arlington Heights Buick GMC responded
Raymond, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you.
Sincerely, The Arlington Heights Buick GMC Team
Service Advisor Brian Poteracki took care of my second
key programming very happy with the time that it took to get it done, i will recommend AH Buick GMC to all my friends and family members.
key programming very happy with the time that it took to get it done, i will recommend AH Buick GMC to all my friends and family members.
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by vmelend1
Service Price Transparency
Mar 28, 2023 -
Arlington Heights Buick GMC responded
Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you.
Sincerely,
The Arlington Heights Buick GMC Team
Scott took excellent care of me today.
He's a good addition to Mike's team.
He's a good addition to Mike's team.
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by s.litka
Service Price Transparency
Mar 21, 2023 -
Arlington Heights Buick GMC responded
Thank you for taking the time to share your feedback. Each employee is a valued member of the Arlington Heights Buick GMC team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
Sincerely,
The Arlington Heights Buick GMC Team
Appreciate the team getting us in for a last minute
service and providing great customer value!
service and providing great customer value!
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by rochelle.allen
Service Price Transparency
Other Employees Tagged:
Dean Fay
Mar 20, 2023 -
Arlington Heights Buick GMC responded
It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Arlington Heights Buick GMC, we value our customers and we look forward to seeing you on your next visit.
Sincerely,
The Arlington Heights Buick GMC Team
The service and the service writer took care of me and
Brian was who took care of me, He is polite took care of the service on my car that was needed. He listens to my problem and I always get first cla
Brian was who took care of me, He is polite took care of the service on my car that was needed. He listens to my problem and I always get first class service and the car is taken care of right,
Wallace Dorman
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by Westsideboy1226
Service Price Transparency
Other Employees Tagged:
Brian Poteracki
Mar 09, 2023 -
Arlington Heights Buick GMC responded
Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you.
Sincerely,
The Arlington Heights Buick GMC Team
Was initially disappointed by the monetary outcome.
Was taken care of by management and by the service writer, Ben Adamsakum.
Was taken care of by management and by the service writer, Ben Adamsakum.
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by graffiecheck
Service Price Transparency
Other Employees Tagged:
Adam Adamsakum
Feb 24, 2023 -
Arlington Heights Buick GMC responded
Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us.
Sincerely,
The Arlington Heights Buick GMC Team
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