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Mike Barnett
Mike Barnett at Metro Ford of OKC

Mike Barnett | Page 5

New Car Director

Metro Ford of OKC

2800 West I 44 Service Road
Oklahoma City, OK 73112

Contact Me
4.3
106 Reviews

Dealership Experience

7 yrs, 3 mos

Industry Experience

10 yrs, 7 mos

Languages Spoken

English English

4.3

106 Reviews

Write a Review

106 Reviews of Mike Barnett

January 23, 2025

Dealership Rating
Employee Rating

AMAZING will not take my truck anywhere else. love the pick up and drop off service More

by dozer_crew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Payne , Denise Anderson, Matthew Martinez, Marko Stilger

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Jan 24, 2025

Metro Ford of OKC responded

Thank you for your amazing feedback! We're so glad you love the pick-up and drop-off service. We'll always be here to take great care of your truck! 🚛✨

January 19, 2025

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Employee Rating

I brought my truck in to have it serviced and sunroof fixed. They Charged me $180 to say they could not fix my truck. plus kept it all day and did not do the service (oil change) More

by jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 23, 2025

Metro Ford of OKC responded

We’re sorry to hear about your experience, Jim. This isn’t the level of service we aim to provide. Please reach out to us directly so we can explain the charges and ensure your concerns are resolved. Thank you for bringing this to our attention.

January 01, 2025

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Has always been a pleasure! No upsell pressure. Everyone is always pleasant and friendly.. Getting an appointment within a day or so was very nice . More

by GNL3628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Randall, Justin Payne , Denise Anderson, Matthew Martinez, Marko Stilger

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Jan 02, 2025

Metro Ford of OKC responded

Thank you for your wonderful feedback! We're so glad to hear you consistently have a pleasant experience with no pressure. We appreciate your trust and look forward to serving you again soon! 😊✨

November 20, 2024

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Employee Rating

Good accesible faster good inventory good costumer service clean place clean cars very good mechanic More

by jose87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Payne , Denise Anderson, Matthew Martinez, Marko Stilger

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Nov 21, 2024

Metro Ford of OKC responded

Thank you, Jose! We're thrilled you enjoyed the speedy service, great inventory, and clean environment. Your feedback means a lot to us! 🚗👍

October 01, 2024

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Employee Rating

i am very please with Mike Barnett in the service department as well as Linda the salesperson. More

by greg@rightwayinsurance.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 02, 2024

Metro Ford of OKC responded

Thank you for your feedback, Greg! We’re thrilled to hear that Mike and Linda provided you with excellent service. Your satisfaction is our priority, and we appreciate your support!

September 21, 2024

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Employee Rating

Watch for the bait and switch on the works oil change. MOA is not included even tho it shows its included. They will charge you an additional 21.99 for it then argue with you about it when you tell them i More

by egs729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 04, 2024

Metro Ford of OKC responded

We’re sorry to hear about your experience, egs729. We value your feedback and will investigate this issue regarding the oil change promotion to ensure clarity for our customers. Thank you for bringing this to our attention.

August 24, 2024

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Dropped off an old 1993 Ford pickup. The service department charged me for 3 hours of labor to change a one foot section of rubber hose at the top of the engine. I could have done this More

by CamS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 09, 2024

Metro Ford of OKC responded

Hi Cameron, we’re sorry to hear about your experience. It’s important to us that you understand the work done on your vehicle, and it’s concerning that we fell short in providing a clear explanation. We will review this situation to ensure better communication in the future. We appreciate your feedback and understand your frustration with the cost and value of the service. If you have any further questions or need clarification, please reach out to us directly. We value your business and hope to have the opportunity to address your concerns.

August 06, 2024

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Employee Rating

Always friendly and courteous and get my car out in a timely manner. They usually come and give me an update on what’s going on More

by R. Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Payne , Denise Anderson, Matthew Martinez, Marko Stilger

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Aug 08, 2024

Metro Ford of OKC responded

Thank you, R. Brown! We’re glad you appreciate our friendly service and timely updates. It’s important to us to keep you informed and ensure your car is ready when you need it.

August 04, 2024

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Mike was very helpful. Very impressed. Your people very helpful. I would always come back. More

by sheilabeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 05, 2024

Metro Ford of OKC responded

Thank you, Sheila! We're delighted to hear you were impressed with Mike and our team. We look forward to welcoming you back anytime!

August 04, 2024

Dealership Rating
Employee Rating

It was great the customer Service was excellent, my sales person Linda was Superb and walked me through all the process and made sure I was taken care off, as so did Mr. Robert he went above and beyond my ex More

by SNUFFYSAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Evan Specht, Justin Payne, Robert Powell , Denise Anderson, Matthew Martinez, Marko Stilger

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Aug 05, 2024

Metro Ford of OKC responded

Thank you for the fantastic feedback! We're thrilled to hear Linda and Mr. Robert provided superb service and went above and beyond. We appreciate your kind words and look forward to assisting you again!

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