Mike Barnett | Page 6

First if like to compliment John Mahsetky and Mike Barnett on being an outstanding representatives for your team in OKC. Historically I've never been comfortable talking to or dealing with car salesme Barnett on being an outstanding representatives for your team in OKC. Historically I've never been comfortable talking to or dealing with car salesmen because generally speaking I feel like I'm being taken advantage of. My experience at your dealership was the exact opposite....it was confidence inspiring and changed my mind. I want to recognize Johnny and Mike for doing such good honest work, exceeding my expectations, and making their sales department ultimately available. More often than not I feel most sales personnel on a car lot, despite being in the service industry, are not actually interested in providing a service to their clients rather they are more interested in making money and taking advantage of the client. John and Mike were the exact opposite; they provided me an outstanding buying experience with honesty and ethics and integrity. The depth of knowledge of the product, the differences within the product line itself and high level of competence helped guide me to making the best decision on the best vehicle for me and my needs. I NEVER felt any pressure to buy anything. The entire sales process was upfront, honest, straight forward. They had an "open book approach"They gave me one price and having done my research in days prior, I knew the price was absolutely fair and we made a deal. I'll be taking ownership of my new black widow Ford in a few weeks out here in California Thank you to Johnny Mahsetky, Mike Barnett in sales and Vincente Willis in finance for being such an honorable sales team and dealership More

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They treated me horrible. mike Barnett should not be allowed to represent the dealership. I had made an appointment with the salesman who sold me the truck to bring my new t mike Barnett should not be allowed to represent the dealership. I had made an appointment with the salesman who sold me the truck to bring my new truck in to get the scratches off my door handle which new truck should have not had any scratches at all but mike accus me of just showing up without appointment. He also was mad since he told me he lost money selling me the truck. I had to get into shutting match with him until he got my scratches' taken care of. I have never been treated this bad at any dealership. His other floor manager was following me around the showroom while he was trying to get into fight with me, he also called me some name as well. More

by ali38 Verified Customer Verified Customer

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These guys are awesome helped me find what I needed and quick at a reasonable price quick at a reasonable price More

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Best dealership experience I’ve ever had! 100% will be going back to see Giovanni! 100% will be going back to see Giovanni! More

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We have bought three cars from Johnny. He is the reason we keep coming back. He is the reason we keep coming back. More

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They have been very good to me and my family. Sam is a great sales man Sam is a great sales man More

by rhunt_adlee Verified Customer Verified Customer

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Metro Ford was incredible! Johnny was very attentive and took great care of us, Mike B ensured it was a quick process, and Mike W did a wonderful job explaining the finances an Johnny was very attentive and took great care of us, Mike B ensured it was a quick process, and Mike W did a wonderful job explaining the finances and warranties. Overall the best car buying experience!! More

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Went in to look at a couple of Toyota Corolla LE models thinking I had found a great deal on a newer car with low miles. Alas, the deal was too good to be true, as per usual. Despite the dealerships mul thinking I had found a great deal on a newer car with low miles. Alas, the deal was too good to be true, as per usual. Despite the dealerships multiple poor reviews here, on other websites, and Reddit, plus word of mouth in the tri-city area, I disregarded the reputation and went in and took a lot at the cars anyway, hoping to prove them wrong. Upon review, the dealership provided a clean CarFax on both the 2020 Corolla and 2022 LE models that were being considered. When test driving the 2020 Corolla, the wheels were squeaking when it turned. Also, because it had higher mileage than the 2022 model, decided to go with the 2022 model for a few thousand more instead. Fortunately, I had the common sense to take the car in for a pre-purchase check up at my local, trusted mechanic of over a decade to find that the car had been in a wreck, which included suspension and body work. My mechanic pulled out a *water bottle* with paint on it that matched the exterior of the car from *under* the hood, in addition to fixing a part on it that was loose (not his job to do; he is just a kind person). My mechanic proceeded to tell me that the car was worth significantly less than its sticker price and the dealer needed to reduce the costs for it to be worth the purchase, therefore it would need to be negotiated down. Mind you, I paid $70 for this independent inspection, which was more money lost because of this dealerships deceit and/or negligence. My mechanic recommended paying no more than $13,000 for the sale; however, I was willing to pay more within reason. When I went back into the dealership and told my salesperson what happened, Mark, the manager became outraged, saying he would not reduce the price and that his service technicians, many of which are rated poorly in these and other comments, were not to be talked badly about. I was simply pointing out those reviews are what made me take my car into *my mechanic.* (Also noteworthy: Before allowing me off the lot to take the car to my mechanic, he attempted to persuade me not to, assuring me the technicians had already looked at it.) I again explained that a water bottle had been literally taken out of the engine with white paint on it from the previous repairs and he became so angry that he was confrontational to the point I thought he would become physically aggressive, telling me to leave, even though I was willing to negotiate a lower, fair price when I walked back in. Folks, there is a reason why this dealership has the reputation that it does. I can understand how a CarFax can be inaccurate and that a clean report may not be falsely written. With that said, the dealership, especially one equipped with service technicians, has a responsibility to look at the vehicle they’re selling to you if they are to do so in good faith. Take that as you will. If you are going to buy a vehicle from this dealer, please have the sense to have it checked out by an independent mechanic whom you trust that has no vested interests in your purchase. If the dealership refuses, walk away. I will say that John Harvey, the salesperson that assisted the review, was extremely kind and pleasant. He was never pushy, and he apologized deeply for the negative experience. It is a shame that good people such as John lose sales because of those in poor management, and a shame that good people cannot trust those to conduct business in good faith. I genuinely wish John the best, as it is rare to find a car salesperson who has integrity such as he does. More

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Charles was perfect in helping us with our new turck! Never thought I would ever buy something for Metro Ford or a Ted Moore store. But I was pleasantly surprised I went and armed to the teeth to have to Never thought I would ever buy something for Metro Ford or a Ted Moore store. But I was pleasantly surprised I went and armed to the teeth to have to negotiate for every penny. I was the test drive and buying experience was completely pleasant. The finance department was also a joy to work with. I would recommend Charles to anyone looking for a new or preowned vehicle. More

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Great service! Very clean facility ! And had exactly what we were looking for, will recommend to friends and family! Very clean facility ! And had exactly what we were looking for, will recommend to friends and family! More

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