Mike Buhler | Page 25

I traveled 335 miles from Spring Lake, MI to purchase a used truck that I has only seen on their wed site; very scary! I arrived early and was confronted with a rent-a-car return issue; completely not rel used truck that I has only seen on their wed site; very scary! I arrived early and was confronted with a rent-a-car return issue; completely not related to Lenz Auto. Mike Buhler was in early and let me in and let me use his phone and assisted me in finding the right location to drop off the vehicle. Sam Pegram picked me up from the car rental location and brought me back to the dealership, brought my truck in for my inspection answering all of my questions and then processed my paper work along with Vanessa who was very friendly, making sure I had a fresh cup of coffee! Nik, the finance guy had me in and out in no time even with a glitch with the check my credit union sent me over with. (No, it didn't bounce) I was on my way with a $25.00 fuel card and huge sigh of relief. The used vehicle was clean and in very good shape for a used truck. The usual cosmetic blemishes were minimal. The truck runs great, the customer service was awesome and the price was very reasonable as compared with other dealerships I was considering. A drive to Lenz Auto is well worth it. Even if I had decided not to go with my original choice, I am confident I would have found another vehicle as they have a tremendous selection to choose from. Thanks again to the staff! More

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After a bad experience with trying to buy a gmc acadia, i looked on auto trader and found one at lenz. on sat mike called me and we talked he actually pulled the car fax on the two we looked at at van horn i looked on auto trader and found one at lenz. on sat mike called me and we talked he actually pulled the car fax on the two we looked at at van horn in plymouth(dont trust them) turns out they were BOTH manufacture buy backs and we'd have been screwed. i told mike when my fiancee got home wed come down and look. well we didnt get there till about 2pm (they closed at 3 on sat) and we talked to mike for awhile. he suggested doing paperwork first instead on test driving the acadia falling in love and not getting it. which i understood and i already got my hopes up once this week didnt wanna do it again, we explained out situation and trying to rebuild my credit. this was our start over point. he talked to dave in finacing and much to our surprise they were able to get us something decent given the dificulty of the situation. these guys stayed till 7pm (4 hrs after closing) to do this deal. they took my old car in paid it off and got us the exact car weve been looking for, nothing missing. these guys went above and beyond our expectaions to get us an AMAZING acadia. (even though tracking it down was a little difficult haha) i cant thank you guys enough for all your hardwork, kindness, and giving us a great oppertunity to start over! id give you 10 stars on here if i could but it only goes to 5. id love to work with you guys in the future. More

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This was by far the best auto buying experience we have been thru. Most of the work was done on-line. All we needed to do when we got to the dealership was take the vehicle for a drive and sign on the dot been thru. Most of the work was done on-line. All we needed to do when we got to the dealership was take the vehicle for a drive and sign on the dotted line. It couldn't have been any easier. I would urge anyone in the market for a vehicle to check out Lenz. They are top-notch! Thanks!!!! More

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Best handshake in the business! Mike was spot on with my needs, direction and apprehensions. I appreciated the efficiency and professionalism through out the entire transaction. Spending a lot of mone needs, direction and apprehensions. I appreciated the efficiency and professionalism through out the entire transaction. Spending a lot of money and happiness don't ususally go together for me but I drove away a happy man. I just went out and looked at my new truck again, beautiful! More

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We had a great experience buying our truck from Mike. We were not pressured or hovered ovet while we looked at their inventory. Mike and Nic stayed well past close to make sure we drive our truck home that were not pressured or hovered ovet while we looked at their inventory. Mike and Nic stayed well past close to make sure we drive our truck home that night. We will recommend Lenz to everyone we know. We will definitely be back when we are in the market for another vehicle. Thanks again Mike and Nic! More

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I couldnt ask for more,Nik and Mike both went out of there way to get me into the truck i wanted. I highly recommend this dealership, ty for the great car buying experience. there way to get me into the truck i wanted. I highly recommend this dealership, ty for the great car buying experience. More

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Have purchsed our last 3 vehicles from Lenz over the last 10 years. Working with Dave and Mike was very easy. There were no suprises when we arrived. The vehicles were pulled up for us and we had already 10 years. Working with Dave and Mike was very easy. There were no suprises when we arrived. The vehicles were pulled up for us and we had already had our financing in place with Dave before traveling to the dealership. Thank you for everything!! More

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I went to lenz auto to look at buying a pick up truck that I have seen on your web site and was very happy with the service I had gotten right after I walked in the door. I worked with DAVE REILLY AND MI that I have seen on your web site and was very happy with the service I had gotten right after I walked in the door. I worked with DAVE REILLY AND MIKE BUHLER right after I had gotten back from taking the truck for a test drive.That was the best service ever. I'm very impressed. They were very friendly and worked out all my questions. Thank you, Thank you! More

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Greated immediately and friendly upon entering the dealership. Promptly taken to the vehicle I was interested in, Mike had the keys in hand and I was off for a test drive within minutes. Was told ab dealership. Promptly taken to the vehicle I was interested in, Mike had the keys in hand and I was off for a test drive within minutes. Was told about the history of the business and how they do business. Mike gave me the previous owners name so that I could contact him. Paperwork was explained thoroughly and the process was amazingly quick. Dave was also very friendly and saw me promptly. He explained everything to my understanding and was extremely efficient. The young lady at the front counter, I did not get her name, was also very effiecient in getting me my plates, stickers and registration. Overall, a positive experience! More

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bought a 05 cummins crew cab was an excelent buying experience gave ma a great price with some excelent extras also the entire staff was very friendly and helpful the waiting area was comfortable all i experience gave ma a great price with some excelent extras also the entire staff was very friendly and helpful the waiting area was comfortable all in all a very pleasant buying experienc would recomend anyone to go to lenz More

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