Mike Burcroff
Mike Burcroff at Gosch Hyundai
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Mike Burcroff | Page 2

Parts Manager

Gosch Hyundai

100 Carriage Cir
Hemet, CA 92545

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4.9
33 Reviews
4.9

33 Reviews

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33 Reviews of Mike Burcroff

November 30, 2022

Dealership Rating
Employee Rating

They were ready and efficient. They took great care of my car and put me in a rental. More

by christinada04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2022

Gosch Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gosch Hyundai, we look forward to having you as a valued customer for many years to come! Kory Foster Service Manager kfoster@goschmail.com

October 31, 2022

Dealership Rating
Employee Rating

Parts department was very helpful withall my questions . I would recommend this place to everyone. More

by Roque2400
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ricky Rios

Oct 31, 2022

Gosch Hyundai responded

Roque, It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Hyundai! Ricky Aguilar General Sales Manager raguilar@goschmail.com

August 12, 2022

Dealership Rating
Employee Rating

I was a little unhappy this time due to the fact that my paperwork said that my tires were set at 35 psi and I know for a fact that they were not aired up so that leaves me wondering if they were even rotat More

by sporty995
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Carlos Hernandez

Aug 18, 2022

Gosch Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Patrick Gosch General Manager pgosch@goschmail.com

August 11, 2022

Dealership Rating
Employee Rating

I was there for a recall. From making the appointment to the greeting when I arrived to the comfort of the waiting room everything was wonderful. The service and time to comp More

by victorgassman
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Anthony Coulter

Aug 12, 2022

Gosch Hyundai responded

Victor, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Hyundai. Kory Foster Service Manager kfoster@goschmail.com

July 11, 2022

Dealership Rating
Employee Rating

I can fully admit I'm a picky customer, but I love my car more then some family members lol. my cars are my babies! I like them taken care of with full respect and every time Anthony never lets me down!!!!! More

by anherman2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Guy Foster, Anthony Coulter

Jul 11, 2022

Gosch Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience over the years here at Gosch Hyundai. We truly appreciate your loyalty to us. We look forward to having you as one of our valued customers for years to come. Kory Foster Service Manager kfoster@goschmail.com

June 27, 2022

Dealership Rating
Employee Rating

The service team at Gosch Hyundai , is excellent and I appreciate them taking care of our families car , The Johnson family. More

by israel.johnson461
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Guy Foster, Cassandra Gomez, Anthony Coulter , Ricky Aguilar, Ricky Rios

Jun 28, 2022

Gosch Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Kory Foster Service Manager kfoster@goschmail.com

May 31, 2022

Dealership Rating
Employee Rating

The guys in the parts department were very helpful . Will come again soon. Hope to get the same service again More

by Roque2400
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cassandra Gomez , Ricky Rios

May 31, 2022

Gosch Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well. We truly appreciate your feedback! Ricky Aguilar General Sales Manager raguilar@goschmail.com

April 04, 2022

Dealership Rating
Employee Rating

Awesome staff and ownership. Great organization that is invested in it's community and employees. Will always do my business with Gosch. More

by Dennistaylor11
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Guy Foster, Cassandra Gomez, Anthony Coulter , Ricky Aguilar, Austin Ireland, Ricky Rios, Ryan Smith, Rick Welty

Apr 05, 2022

Gosch Hyundai responded

Dennis, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Ricky Aguilar General Sales Manager raguilar@goschmail.com

March 31, 2022

Dealership Rating
Employee Rating

Anthony and the service was great. Will.ways be going back anytime my vehi ke needs service. More

by monteb9511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Guy Foster, Cassandra Gomez, Anthony Coulter , Ricky Aguilar, Ricky Rios

Apr 01, 2022

Gosch Hyundai responded

Thank you! Anthony and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Hyundai. Kory Foster Service Manager kfoster@goschmail.com

March 30, 2022

Dealership Rating
Employee Rating

Greg helped me find all the parts my daughter needed for her car. He has great customer service and made sure we got the correct stuff! More

by samsam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: GREG STAPLES

Mar 31, 2022

Gosch Hyundai responded

We are very happy to hear Greg provided you and your daughter with such a positive experience! We sincerely value your business and look forward to your next visit. Kory Foster Service Manager kfoster@goschmail.com

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