Mike Calhoun | Page 3

I will never took my car to Arlington service again. Arlington Toyota is the worst place to have your car service!!! I had an appointment for oil change on July 9, 2018 @ 1:30pm. When I got their there Arlington Toyota is the worst place to have your car service!!! I had an appointment for oil change on July 9, 2018 @ 1:30pm. When I got their there was a line that took about 10 minutes before they took my car. I decide to take shuttle to the regency mall. Around 1:50pm a lady at the shuttle services took me to regency mall which is about 5min drive form Arlington. I told the lady that bought me to the mall to pick me up in 30 minutes because I was just grabbing something to eat.She told me she has my number and she will called me when she comes to pick me up. An hour later i called customer service to tell her that i am ready to be back but nobody comes.30 minutes later i called again to have somebody come and pick me back to Arlington. I called again after an hour they told me they are contacting the wrong number. I am not sure whether they are telling the truth because whenever i called they took my phone number. I spoke to Thomas several times but he will tell me they are on their way, is too much traffic. I called Christ 3x without respond. To cut the story short i called Uber at 5pm and they are there in 5 minutes. I paid for my service and took my car. When I got home around 5:45pm, I got a phone call from Arlington telling me that they here to pick me up from the mall the drop me 3 hours ago. What a shame! More

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E xcellent Used Car Buying Experience Sales representative, Ms Allison Pope, explained all the details of the vehicle purchased. Mike, Financial Director, explained the other add on pak Sales representative, Ms Allison Pope, explained all the details of the vehicle purchased. Mike, Financial Director, explained the other add on pakages with out being pushy. More

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