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Mike Capasse

Overview Reviews (731)

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Mike Capasse

Mike Capasse | Page 3

Service Advisor

Sawyer Chevrolet

351 W Bridge Street
Catskill, NY 12414

Contact Me

4.9

731 Reviews

Overview Reviews (731)

Dealership Experience

7 yrs, 1 mo

Industry Experience

20 yrs, 1 mo

Languages Spoken

English

4.9

731 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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731 Reviews of Mike Capasse

June 17, 2026

Dealership Rating

Employee Rating

The scheduling was easy, the wait time was acceptable, the quality of work was good, and the price was reasonable considering the work performed. the quality of work was good, and the price was reasonable considering the work performed. More

by SHNIZAT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brie, Mike

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Jun 17, 2026 -

Sawyer Chevrolet responded

Thank you for mentioning how straightforward scheduling was and that the wait felt right for you. We’re glad the service on your Chevrolet Spark delivered in both quality and fair pricing. Mike appreciates your feedback and looks forward to assisting you again.

June 12, 2026

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Employee Rating

We always get the best service here. I recommend this dealership and service department highly. I recommend this dealership and service department highly. More

by mrs_myers

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 12, 2026 -

Sawyer Chevrolet responded

Mike and our service department appreciate your strong recommendation and continued trust with your Nissan Sentra. We look forward to keeping your Sentra running smoothly on your next visit.

June 12, 2026

Dealership Rating

Employee Rating

Michael was a great help communicating with me diagnosis and process and the team got the work done to fix my problem well. I would definitely come here again with major problems that I need to fix. and process and the team got the work done to fix my problem well. I would definitely come here again with major problems that I need to fix. More

by GREGORYWILLOUGHBYATX

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 12, 2026 -

Sawyer Chevrolet responded

It’s great to hear that Mike kept you informed throughout the diagnostic process and that our team resolved your Chevrolet issue efficiently. We appreciate your willingness to return for future service and look forward to assisting you again.

June 11, 2026

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Employee Rating

It’s my first time dealing with Sawyer and I have to say that I am pleased with the vehicle so far and the guys were great Kevin and Mark ! that I am pleased with the vehicle so far and the guys were great Kevin and Mark ! More

by puggyboy3

Verified Customer

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kevin Saltis

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Jun 11, 2026 -

Sawyer Chevrolet responded

We’re glad your first service visit for your Chevrolet Trax left you so pleased. Kevin and our staff were happy to assist you. We look forward to helping with any future needs.

June 09, 2026

Dealership Rating

Employee Rating

Service department is easy to deal with. Very courteous and helpful. Would definitely recommend to family and friends. Very courteous and helpful. Would definitely recommend to family and friends. More

by DEBJBERRY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 09, 2026 -

Sawyer Chevrolet responded

Thank you for sharing your experience. We’re glad our service team made everything simple and courteous. We appreciate your recommendation and look forward to helping with your Chevrolet again.

June 05, 2026

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Employee Rating

Sawyers service department is excellent. The staff is great and courteous. I was in and out in no time. Mike and Bre as always were great The staff is great and courteous. I was in and out in no time. Mike and Bre as always were great More

by Laskow

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 05, 2026 -

Sawyer Chevrolet responded

It’s rewarding to know our team provided courteous service and got you back on the road promptly. Mike will be pleased to hear your feedback. Thank you for trusting your Chevrolet to us.

June 01, 2026

Dealership Rating

Employee Rating

Mike Capasse is the best in service he goes out of his way to help. I'm always in and out at the time he gives me way to help. I'm always in and out at the time he gives me More

by Mike

Verified Customer

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

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Jun 01, 2026 -

Sawyer Chevrolet responded

We appreciate you taking the time to recognize Mike in our service department. It’s wonderful to hear he consistently goes the extra mile and keeps your service appointments running on time. Thank you for trusting us with your Chevrolet, and we look forward to helping you again.

June 01, 2026

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Employee Rating

Easy to book appointment online and service was fast and friendly. Would definitely recommend whether purchased vehicle there or not. friendly. Would definitely recommend whether purchased vehicle there or not. More

by JPBKLYN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 01, 2026 -

Sawyer Chevrolet responded

It’s great to know you found online scheduling simple and received fast, friendly service for your Chevrolet. Mike and our team appreciate your recommendation to drivers regardless of where they bought their vehicle. We look forward to helping you again.

May 29, 2026

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Employee Rating

Great staff, knowledgeable, professional, friendly. I’ve been a customer for years and never been disappointed. I’ve been a customer for years and never been disappointed. More

by VOLTZRUS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 29, 2026 -

Sawyer Chevrolet responded

We appreciate your kind words about our knowledgeable and friendly staff. Your loyalty over the years means a lot, and we are pleased to have consistently met your expectations. Mike and the rest of our team look forward to assisting you with your Chevrolet Colorado again in the future.

May 27, 2026

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Employee Rating

Always an easy visit. Noah takes great care of our car. Service advisors are always pleasant. Noah takes great care of our car. Service advisors are always pleasant. More

by hutc30

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 27, 2026 -

Sawyer Chevrolet responded

Mike and our service team appreciate your positive feedback. We’re glad your Chevrolet Tahoe visits are always smooth and that our advisors are pleasant. Thanks for your loyalty, and we look forward to your next visit.