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Mike Capasse

Overview Reviews (752)

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Mike Capasse

Mike Capasse | Page 3

Service Advisor

Sawyer Chevrolet

351 W Bridge Street
Catskill, NY 12414

Contact Me

4.9

752 Reviews

Overview Reviews (752)

Dealership Experience

7 yrs, 2 mos

Industry Experience

20 yrs, 2 mos

Languages Spoken

English

4.9

752 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

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752 Reviews of Mike Capasse

August 04, 2026

Dealership Rating

Employee Rating

Everyone in the service department displays a genuine desire to help the customer and provide exceptional customer service. I am greatly satisfied with my experience there and have confidence in their desire to help the customer and provide exceptional customer service. I am greatly satisfied with my experience there and have confidence in their service. More

by will

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bri

Aug 04, 2026 -

Sawyer Chevrolet responded

Knowing the service on your Chevrolet Aveo left you feeling confident and satisfied is rewarding. Your comments about our service department’s genuine commitment to helping customers mean a lot to us.

July 31, 2026

Dealership Rating

Employee Rating

The service department expedited the repair on my vehicle. Mike and the crew at Sawyer chevrolet have always been professional and courteous when I need service performed. They are knowledgeable and vehicle. Mike and the crew at Sawyer chevrolet have always been professional and courteous when I need service performed. They are knowledgeable and keep me informed when there are service issues that need addressing. Thank you Dave, Mike and crew More

by emti258913

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 31, 2026 -

Sawyer Chevrolet responded

Thank you for sharing your experience with our service department on your Chevrolet Silverado 1500. Mike and our crew are pleased they could expedite the repair and keep you informed every step of the way. We look forward to assisting you again.

July 30, 2026

Dealership Rating

Employee Rating

I highly recommend Sawyer Chevrolet for sales and service. Fair prices and the nicest service department around! service. Fair prices and the nicest service department around! More

by swedelander29

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 30, 2026 -

Sawyer Chevrolet responded

Thank you for recommending us and for sharing your experience with our sales and service teams. Mike and the team are pleased to hear that fair pricing and our service department’s welcoming approach made servicing your GMC Sierra 1500 a positive experience.

July 22, 2026

Dealership Rating

Employee Rating

Sawyer Chevy is reliable, efficient and friendly! We have purchased our last four vehicles at Sawyer - always great people to deal with! We have purchased our last four vehicles at Sawyer - always great people to deal with! More

by NANKUNZ

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna

Jul 22, 2026 -

Sawyer Chevrolet responded

It’s wonderful to hear you’ve entrusted us with your last four Chevrolet purchases and brought your Traverse in for service. Mike and the team appreciate your recognition of our reliable, efficient, and friendly approach. We look forward to assisting you again.

July 20, 2026

Dealership Rating

Employee Rating

Everyone was pleasant and informative. Took my car at exact time i was due there. Fast service and had me out in record time. Took my car at exact time i was due there. Fast service and had me out in record time. More

by vanwie79

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 20, 2026 -

Sawyer Chevrolet responded

We’re delighted our team welcomed you right on schedule and completed service quickly. We’re pleased your Buick Encore GX was handled efficiently and that you felt informed throughout. Thank you for sharing your feedback and for trusting us with your vehicle.

July 19, 2026

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Employee Rating

excellent service department -work was done quikly and properly. I will return for future service. properly. I will return for future service. More

by PHPBASS0

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Jul 19, 2026 -

Sawyer Chevrolet responded

We’re glad the service work on your Chevrolet Silverado 1500 was completed quickly and done properly. Thank you for choosing us, and we look forward to assisting with your future maintenance.

July 18, 2026

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Employee Rating

Very efficient staff. Ease of appointment and affordable compared to some dealer. Good service will continue to.service here Ease of appointment and affordable compared to some dealer. Good service will continue to.service here More

by hotelprincess1

Verified Customer

Service Price Transparency

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Service Time

Service Communication

Recommend Dealer

Yes

Jul 18, 2026 -

Sawyer Chevrolet responded

Thank you for noting our efficient staff and easy scheduling. We’re glad our pricing compared well and look forward to servicing your Chevrolet again.

July 17, 2026

Dealership Rating

Employee Rating

First visit at this dealership for service. I'm pleasantly surprised about the attention to detail and the hospitality to the customer. My service rep., Michael was very helpful and showed me I'm pleasantly surprised about the attention to detail and the hospitality to the customer. My service rep., Michael was very helpful and showed me how to use GM points to pay for the service! Thank you. More

by TMEACH77

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Jul 17, 2026 -

Sawyer Chevrolet responded

It’s great to hear your first service visit went smoothly. Mike’s attention to detail and help applying GM points toward your Chevrolet Equinox service means a lot. We appreciate you choosing us and look forward to welcoming you back soon.

July 16, 2026

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Employee Rating

As always the staff was super courteous, very helpful in explaining issues they found with my car. I would definitely do business with Sawyer Chevrolet again! explaining issues they found with my car. I would definitely do business with Sawyer Chevrolet again! More

by jloneill0

Verified Customer

Recommend Dealer

Yes

Jul 16, 2026 -

Sawyer Chevrolet responded

Thank you for highlighting our team’s courtesy and clear explanations during your Chevrolet Trailblazer service. We’re glad you felt informed and comfortable throughout the visit. We look forward to helping you again.

July 15, 2026

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Employee Rating

Best customer service ever. Everyone is awesome and the service department as taken great care of my car. Everyone is awesome and the service department as taken great care of my car. More

by lindawolfe028

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jul 15, 2026 -

Sawyer Chevrolet responded

We’re thrilled to hear our service team took great care of your Chevrolet Impala. It’s wonderful to know our customer service made such an impact. Thank you for sharing your experience!