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Mike Capasse

Overview Reviews (720)

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Mike Capasse

Mike Capasse | Page 27

Service Advisor

Sawyer Chevrolet

351 W Bridge Street
Catskill, NY 12414

Contact Me

4.9

720 Reviews

Overview Reviews (720)

Dealership Experience

7 yrs

Industry Experience

20 yrs

Languages Spoken

English

4.9

720 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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720 Reviews of Mike Capasse

September 03, 2024

Dealership Rating

Employee Rating

They staff in the service department were helpful and quick and made the whole experience seamless. quick and made the whole experience seamless. More

by maynard518

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron, Brittany Trabona, Dave Adsit

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Sep 04, 2024 -

Sawyer Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 07, 2024

Dealership Rating

Employee Rating

Mike was friendly and very knowledgeable. He told me exactly what was needed for my car and how much it would cost. There were no surprises. He told me exactly what was needed for my car and how much it would cost. There were no surprises. More

by nearhoodphoto

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 08, 2024 -

Sawyer Chevrolet responded

Thank you for your business and this review. We're happy to hear Mike and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 06, 2024

Dealership Rating

Employee Rating

Their salesman Kevin is an exceptional young man. I recently purchased a Silverado and his post sale service has been excellent. He’s helped me twice and has done so with a genuine caring and profess I recently purchased a Silverado and his post sale service has been excellent. He’s helped me twice and has done so with a genuine caring and professionalism not usually seen in retail these days. Thanks Kevin More

by GTFMODEL50

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron, Brittany Trabona

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Aug 06, 2024 -

Sawyer Chevrolet responded

Thanks for sharing your thoughts about your experience with Sawyer Chevrolet. We appreciate your business and hope to see you again soon!

July 03, 2024

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Employee Rating

I went in for my routine oil, change and tire rotation. Great experience as always! Great experience as always! More

by blarney334

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 04, 2024 -

Sawyer Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 26, 2024

Dealership Rating

Employee Rating

Always friendly, the staff at this dealership is helpful and caring. That was the reason we purchased our car from you. and caring. That was the reason we purchased our car from you. More

by d.a.downing2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron, Brittany Trabona, GREAT STAFF, GREAT SERVICE!

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Jun 26, 2024 -

Sawyer Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Sawyer Chevrolet. We look forward to having you as one of our valued customers for many more years to come!

June 22, 2024

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Employee Rating

Sawyer Chevrolet in Catskill New York is a fair and honest dealership. In every aspect of the purchase of our Traverse we were treated with courtesy and respect. The service department was thorough and honest dealership. In every aspect of the purchase of our Traverse we were treated with courtesy and respect. The service department was thorough and answered all of our questions and concerns. The whole experience from sale to service has been wonderful. Your staff is an asset to Chevrolet. More

by judydip

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kevin Saltis , Brianna Caron, Brittany Trabona

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Jun 24, 2024 -

Sawyer Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Sawyer Chevrolet, Judy, we look forward to having you as a valued customer for many years to come!

June 18, 2024

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I have always had good dealings with Sawyer friendly staff and a clean dealership and they do a good job. staff and a clean dealership and they do a good job. More

by STEVEN.SWAGEMAKERS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Adsit , Brianna Caron, Brittany Trabona

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Jun 18, 2024 -

Sawyer Chevrolet responded

Steven, Thank you for choosing Sawyer Chevrolet. Your feedback and rating mean a lot to us. We're glad Mike, Brianna, and our team were able to help, and we hope to see you again!

June 16, 2024

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Employee Rating

They are good at accommodating their customers, and good at completing the tasks in a timely fashion. at completing the tasks in a timely fashion. More

by paul.miller.77

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron, Brittany Trabona

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Jun 17, 2024 -

Sawyer Chevrolet responded

Paul, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 15, 2024

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Employee Rating

Very nice people to work with, fixed problems with vehicle quickly. Thanks Mike for your service vehicle quickly. Thanks Mike for your service More

by apache62

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Adsit

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Jun 17, 2024 -

Sawyer Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 12, 2024

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Employee Rating

So far I have had good dealings with this dealership. Service was quick and efficient Service was quick and efficient More

by bnuge88

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 13, 2024 -

Sawyer Chevrolet responded

It's great to hear that Mike was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Sawyer Chevrolet!