Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Mike Capasse

Overview Reviews (731)

Contact Me

View All Employees

< View All Employees

Mike Capasse

Mike Capasse | Page 27

Service Advisor

Sawyer Chevrolet

351 W Bridge Street
Catskill, NY 12414

Contact Me

4.9

731 Reviews

Overview Reviews (731)

Dealership Experience

7 yrs, 1 mo

Industry Experience

20 yrs, 1 mo

Languages Spoken

English

4.9

731 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Mike Capasse

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

731 Reviews of Mike Capasse

October 04, 2024

Dealership Rating

Employee Rating

The only negative that I can say is that they do not have enough help. Took a week to fix my truck after they diagnosed it. They said they just didn't have staff or time. enough help. Took a week to fix my truck after they diagnosed it. They said they just didn't have staff or time. More

by KLOUGHEED

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Oct 06, 2024 -

Sawyer Chevrolet responded

Thank you for bringing this to our attention. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

September 27, 2024

Dealership Rating

Employee Rating

Easy to deal with and courteous convienent easy to communicate with. Friendly good available hours communicate with. Friendly good available hours More

by chief1110

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Riordon

Report | Print

Sep 27, 2024 -

Sawyer Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike, Mike, and our team, and we look forward to working with you again.

September 27, 2024

Dealership Rating

Employee Rating

The staff at Sawyer was very responsive to my issues and solved them accordingly. Brianna and Mike are great as service writers solved them accordingly. Brianna and Mike are great as service writers More

by laskow

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron

Report | Print

Sep 27, 2024 -

Sawyer Chevrolet responded

Thank you so much for your excellent review! We are so glad that Brianna and Mike had the opportunity to work with you, and we are thrilled that you found your experience with us here at Sawyer Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

September 18, 2024

Dealership Rating

Employee Rating

Always great efficient service. Staff is very easy to deal with and answers any questions we have with good explanations. Staff is very easy to deal with and answers any questions we have with good explanations. More

by PATRICIA9

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron, Brittany Trabona

Report | Print

Sep 18, 2024 -

Sawyer Chevrolet responded

Thank you so much for your kind words, Patricia, and for taking the time to leave us this wonderful feedback!

September 17, 2024

Dealership Rating

Employee Rating

It was a pleasure doing buisness with Sawyer Chevrolet. Barry was very patient with us Barry was very patient with us More

by jhabernig

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Brandow , Barry Lang

Report | Print

Sep 18, 2024 -

Sawyer Chevrolet responded

Thanks for sharing your thoughts about your experience with Sawyer Chevrolet. We appreciate your business and hope to see you again soon!

September 16, 2024

Dealership Rating

Employee Rating

Sawyer is always very responsive and accommodating when it comes to my vehicle service needs. it comes to my vehicle service needs. More

by kimalfultis

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron, Brittany Trabona

Report | Print

Sep 16, 2024 -

Sawyer Chevrolet responded

We are very happy to hear Mike, Brianna, and Brittany provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 10, 2024

Dealership Rating

Employee Rating

Addresses my concerns in a timely and efficient manner, polite and professional. Explain things clearly and takes time to answer questions polite and professional. Explain things clearly and takes time to answer questions More

by chanr2

Verified Customer

Recommend Dealer

Yes

Report | Print

Sep 10, 2024 -

Sawyer Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 08, 2024

Dealership Rating

Employee Rating

I’m very satisfied with the service department when you come in for an appointment, they get you right in come in for an appointment, they get you right in More

by simmpy

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tim Day

Report | Print

Sep 09, 2024 -

Sawyer Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 06, 2024

Dealership Rating

Employee Rating

Mike could not have been any polite and efficient. He took the time to explain just what went wrong and what was done to fix it. He made my experience as pleasant as he could and got my repair done He took the time to explain just what went wrong and what was done to fix it. He made my experience as pleasant as he could and got my repair done promptly. More

by pebbles656

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Sep 06, 2024 -

Sawyer Chevrolet responded

Thank you for the kind words for Mike and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 04, 2024

Dealership Rating

Employee Rating

Handled the service in desirable time. They knew how to find what caused the check light to come on and stay on. They knew how to find what caused the check light to come on and stay on. More

by sablegiz

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron

Report | Print

Sep 05, 2024 -

Sawyer Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.