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Mike Capasse

Overview Reviews (720)

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Mike Capasse

Mike Capasse | Page 28

Service Advisor

Sawyer Chevrolet

351 W Bridge Street
Catskill, NY 12414

Contact Me

4.9

720 Reviews

Overview Reviews (720)

Dealership Experience

7 yrs

Industry Experience

20 yrs

Languages Spoken

English

4.9

720 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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720 Reviews of Mike Capasse

June 11, 2024

Dealership Rating

Employee Rating

nice people and a good job of keeping me informed of upcoming needs to b done upcoming needs to b done More

by astro8753

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron, Brittany Trabona

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Jun 12, 2024 -

Sawyer Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Sawyer Chevrolet!

June 10, 2024

Dealership Rating

Employee Rating

This Was My Second Service Experience At Sayer Have Been Totally Satisfied Both Times Every Employee Is Very Nice Totally Satisfied Both Times Every Employee Is Very Nice More

by HBALDWINTUCKER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron, Brittany Trabona

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Jun 10, 2024 -

Sawyer Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that our service team met your expectations. Thank you again for choosing Sawyer Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

June 07, 2024

Dealership Rating

Employee Rating

Always completes work to be done in a timely manner. Excellent communication with all appointments. Excellent communication with all appointments. More

by rjd1630

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron, Brittany Trabona

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Jun 09, 2024 -

Sawyer Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 07, 2024

Dealership Rating

Employee Rating

I have had my truck in several times. I have no complaints. Thank s to Mike for all his help I have no complaints. Thank s to Mike for all his help More

by hapemanr4

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 09, 2024 -

Sawyer Chevrolet responded

Thanks for sharing about your experience with Sawyer Chevrolet. We appreciate your business and hope to see you again soon!

June 06, 2024

Dealership Rating

Employee Rating

From Larry to Mark to John and to Tim. Our experience has been most pleasant. Our experience has been most pleasant. More

by koiking15

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tim Day, John Luvera, Mark Brandow

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Jun 07, 2024 -

Sawyer Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 04, 2024

Dealership Rating

Employee Rating

I did not receive the video walk around for my oil change and tire rotation. and tire rotation. More

by ajayjshah

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron

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Jun 04, 2024 -

Sawyer Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

June 01, 2024

Dealership Rating

Employee Rating

The service team is top notch! Friendly and professional,always courteous. Recommend going there always Friendly and professional,always courteous. Recommend going there always More

by yankee7596

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron, Brittany Trabona

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Jun 02, 2024 -

Sawyer Chevrolet responded

Thanks for sharing your thoughts about your experience with Sawyer Chevrolet. We appreciate your business and hope to see you again soon!

June 01, 2024

Dealership Rating

Employee Rating

If I didn't mention it, they would have charged me for service covered by a plan I purchased when I bought the truck at their dealership. I had to tell 3 separate employees, who didn't notice it in their service covered by a plan I purchased when I bought the truck at their dealership. I had to tell 3 separate employees, who didn't notice it in their system until I questioned the charges. More

by sfc964tpr

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: David Adsit , Brianna Caron

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Jun 05, 2024 -

Sawyer Chevrolet responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

May 31, 2024

Dealership Rating

Employee Rating

Excellent timely service. Service advisor Mike is great. Definitely advise going there for all car servicing. Service advisor Mike is great. Definitely advise going there for all car servicing. More

by KEN.L.GOETZ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 02, 2024 -

Sawyer Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 29, 2024

Dealership Rating

Employee Rating

Sawyers service department is both professional & personal. I don’t have any complaints. They do the job @ hand & do it well. I would recommend them to anyone personal. I don’t have any complaints. They do the job @ hand & do it well. I would recommend them to anyone More

by CARRGAIL68

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Not sure which of the ladies we dealt with -I would give her 5 stars also

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May 29, 2024 -

Sawyer Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sawyer Chevrolet.