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Mike Capasse

Overview Reviews (720)

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Mike Capasse

Mike Capasse | Page 4

Service Advisor

Sawyer Chevrolet

351 W Bridge Street
Catskill, NY 12414

Contact Me

4.9

720 Reviews

Overview Reviews (720)

Dealership Experience

7 yrs

Industry Experience

20 yrs

Languages Spoken

English

4.9

720 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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720 Reviews of Mike Capasse

May 13, 2026

Dealership Rating

Employee Rating

Both Mike and David went above and beyond to get my truck up and running again. Would definitely recommend them and greatly appreciate their service and support. up and running again. Would definitely recommend them and greatly appreciate their service and support. More

by JWELCH0217

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Adsit

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May 13, 2026 -

Sawyer Chevrolet responded

Thank you for recognizing Mike and David’s dedication in getting your GMC Sierra 2500 back on the road. We appreciate your recommendation and look forward to supporting you again in the future.

May 12, 2026

Dealership Rating

Employee Rating

The best I been using them for a few years now, both a couple vehicles. Never had issues couple vehicles. Never had issues More

by giuseppedenora

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Stephanie Siracusano, Tim Dabrowski, Tim Day, John Luvera, Mark Brandow, Mike Riordon, David Adsit, Kevin Saltis, Jason Mcdevitt

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May 12, 2026 -

Sawyer Chevrolet responded

Thanks for trusting us with your Chevrolet vehicles over the years. It’s great to hear your Silverado 3500 has been running smoothly without any issues. We appreciate the 5-star rating.

May 09, 2026

Dealership Rating

Employee Rating

Great service. Reliable, fast, dependable. Very short wait time. Greeted warmly by customer reps. Provide info in an easy to understand manner. Reliable, fast, dependable. Very short wait time. Greeted warmly by customer reps. Provide info in an easy to understand manner. More

by forestpark26

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 09, 2026 -

Sawyer Chevrolet responded

It’s great to hear the service visit for your Chevrolet Trailblazer was quick and dependable. Mike will be pleased you felt warmly welcomed and well informed. We look forward to helping you again.

May 06, 2026

Dealership Rating

Employee Rating

Always a great experience at Sawyer service. Friendly, knowledgeable people. Work done in a timely manner. Friendly, knowledgeable people. Work done in a timely manner. More

by fuzzybug1987

Verified Customer

Recommend Dealer

Yes

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May 06, 2026 -

Sawyer Chevrolet responded

Thank you for sharing these kind words about your Chevrolet Equinox service. We’re pleased the team offered friendly, knowledgeable support and completed your service promptly. We look forward to helping you again.

April 30, 2026

Dealership Rating

Employee Rating

From sales to service, I dealt with helpful, kind and knowledgeable staff. I was very pleased. knowledgeable staff. I was very pleased. More

by Julieaudia

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tim Dabrowski

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Apr 30, 2026 -

Sawyer Chevrolet responded

Thanks for sharing your experience. We’re pleased our team was friendly and knowledgeable from your sales visit through service on your Chevrolet Colorado. We look forward to helping you again.

April 29, 2026

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Employee Rating

Great experience with service! The service was fast, friendly and professional. It’s a pleasure to bring my vehicle there. The service was fast, friendly and professional. It’s a pleasure to bring my vehicle there. More

by james_tracy

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 29, 2026 -

Sawyer Chevrolet responded

We’re pleased to hear our service was fast, friendly, and professional for your Chevrolet Colorado. Mike and the team appreciate you bringing your vehicle in, and we look forward to helping you again.

April 28, 2026

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Employee Rating

A good group to work with. Extended maintenance took less time than expected. Mike is always helpful. Extended maintenance took less time than expected. Mike is always helpful. More

by KEN.L.GOETZ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 28, 2026 -

Sawyer Chevrolet responded

It’s great to hear that your Chevrolet Impala’s extended maintenance was completed ahead of schedule and that Mike provided helpful assistance. We look forward to working with you again.

April 24, 2026

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Employee Rating

Took awhile but everything got done and had been working well so we are finally happy well so we are finally happy More

by lilavannostrand

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 27, 2026 -

Sawyer Chevrolet responded

We are very happy to have provided you with a positive experience! We sincerely value your business and look forward to your next visit.

April 21, 2026

Dealership Rating

Employee Rating

Lack of communication. Did not fix or couldn’t find what was wrong with my truck. Did oil change, and did not change filter even though it needed to be changed. They never Did not fix or couldn’t find what was wrong with my truck. Did oil change, and did not change filter even though it needed to be changed. They never put the glove box door back on left it on the floor of my truck. Not as good as they used to be. More

by flobee27

Verified Customer

Service Price Transparency

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Recommend Dealer

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Apr 24, 2026 -

Sawyer Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

April 15, 2026

Dealership Rating

Employee Rating

Always a pleasure to work with! Thank you for the great service from start to finish! Thank you for the great service from start to finish! More

by kariscott

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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Apr 15, 2026 -

Sawyer Chevrolet responded

It’s wonderful to hear that our service left a positive impression from start to finish. Mike and our team were glad to take care of your Jeep Wrangler needs. We look forward to helping you again.