Mike Capasse | Page 34

I will always recommend Sawyer to my friends and when it is time for a new car I will be back. I don't feel I'm being taken, I trust the service department. is time for a new car I will be back. I don't feel I'm being taken, I trust the service department. More

by charnelhse Verified Customer Verified Customer

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I would definitely recommend Sawyer Chevrolet for sales and service. Mike and the service team are always friendly and honest which is very important to me. Always a pleasure to come back for service or re and service. Mike and the service team are always friendly and honest which is very important to me. Always a pleasure to come back for service or repairs. More

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Whenever I bring my SUV for service, I always have courteous and prompt assistance from the service department. courteous and prompt assistance from the service department. More

by Don Stickles Verified Customer Verified Customer

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Great for servicing my car, great people. Just totally "disgusted" because I was sent a card in the mail telling me my car needed service, and was then told by )Mike (the guy that checked me Just totally "disgusted" because I was sent a card in the mail telling me my car needed service, and was then told by )Mike (the guy that checked me in and out) that the discount - in my case would have been $20 off for spending over $100- was "no good on oil changes and tire rotation" (plus I had an additive put in). I call oil changes and tire rotation service! Nowhere on the card did it mention specific servicing or state that maintenance of that kind was not applicable. Poor advertising, but I appreciate Sawyer Chevrolet overall for sure. More

by KATHULBE Verified Customer Verified Customer

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I drive from Rhinebeck to Catskill Sawyer Chevrolet because this dealership has great employees that know their craft. Mike and the rest of the staff in the service dept. always exceed my expectation f because this dealership has great employees that know their craft. Mike and the rest of the staff in the service dept. always exceed my expectation for great customer service. Thanks Bob Tozzi More

by BLB Verified Customer Verified Customer

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Sawyer Chevrolet employees are professional, knowledgeable and friendly. Loved the video from the mechanic informing me of my cars progress. knowledgeable and friendly. Loved the video from the mechanic informing me of my cars progress. More

by nearhoodphoto Verified Customer Verified Customer

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Dropped van off without an appt because it wouldn't stay running. Van was repaired and Mike was very informative along the way with what was wrong and what needed to be done. running. Van was repaired and Mike was very informative along the way with what was wrong and what needed to be done. More

by dschneider2 Verified Customer Verified Customer

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I had a headlight blow on my vehicle so i contacted Sawyer Chevrolet. I talked to Brianna and explained what had happened, she stated she would call me right back. Well about 10 minutes later she cal Sawyer Chevrolet. I talked to Brianna and explained what had happened, she stated she would call me right back. Well about 10 minutes later she called and said come on over and we will get it done for you, this was at the end of the day around 5:15pm. The kicker is that my 2014 Chevy Silverado passenger side headlight fix takes about 45 min! You have to remove all kinds of stuff just to get to the interior of the headlight housing and get to the blown bulb. I believe most other service departments would have said," we can possibly get you in next Tuesday" or something like that. Now thats service! Big shout out to Dave, Brianna, Brittany and Mike for taking care of business and also the hardworking mechanics they have at their dealership. It's a great team effort for sure. Thanks again Rick More

by rfido3@aol.com Verified Customer Verified Customer

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Sawyer chevrolet employees are very knowledgeable and efficient. My service on my truck was quick. I was in and out in less than an hour. efficient. My service on my truck was quick. I was in and out in less than an hour. More

by MRMOLSON1 Verified Customer Verified Customer

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They had my truck for over a month and I had to call GM corporate to get it back. Dealership had to take apart the interior of my truck to fix it and when put back together they didn't do it correctly. Cl corporate to get it back. Dealership had to take apart the interior of my truck to fix it and when put back together they didn't do it correctly. Clips of pieces of the interior are broken. Foot piece holding the carpet down is just sitting on the floor. Random broken clip sitting in the center console. On top of new scratches on my driver's door somehow the brand new box of ratchet straps I had are gone! They pressure tested my coolant system and my water pump went at 50 thousand miles. Advisor acted like he was doing me a favor by not charging me to replace it. It was under warranty. I am absolutely disgusted with the whole ordeal and would not trust the service department to put air in my tire with messing it up. More

by Jessica1994 Verified Customer Verified Customer

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