My service advisor Mike Carpenter was a big help
knowledgeable and professional. I will return to Lia hi Hyundai. .
knowledgeable and professional. I will return to Lia hi Hyundai. .
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by wiltil
Service Price Transparency
Oct 23, 2023 -
Lia Hyundai Albany responded
Thanks for sharing your 5-star review of this experience. We're so pleased you enjoyed working with Mike to take care of your Hyundai's needs. We hope to ensure the same circumstances at your next appointment!
The facility itself is the best and most modern I've ever
been in. The service and information was professional, instructive, and made myself and my car feel important led by Mr. Michael Carpenter. I had a l
been in. The service and information was professional, instructive, and made myself and my car feel important led by Mr. Michael Carpenter. I had a lot of work to get done and Mr. Carpenter kept me informed and updated on the necessary work to be done. Lia Hyundai has a top notch operation.
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by Yankees
Service Price Transparency
Sep 25, 2023 -
Lia Hyundai Albany responded
Yankees, thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Michael handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!
Sep 25, 2023 -
Yankees responded
You deserve the words of praise and thanks.
From start to finish service was great!
My service advisor Mike Carpenter was friendly and informative and completely explained my service package. I’ve been to places that constantly try t
My service advisor Mike Carpenter was friendly and informative and completely explained my service package. I’ve been to places that constantly try to sell me services I don’t need but this was not the case at all. Extremely happy with the service.
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by jennyc134
Service Price Transparency
Sep 25, 2023 -
Lia Hyundai Albany responded
We're so happy to hear that, Jenny! Thank you for letting us know how pleased you were with Mike's knowledgeable service. It is our pleasure to make your service visits valuable and informative. We wish you the safest of travels until we may be of service to you again!
Honest service department and Michael Carpenter was a
pleasant thorough Service Advisor. Kept me informed of my car service needs and was not pushy. Repairs were expensive but very pleased with the ti
pleasant thorough Service Advisor. Kept me informed of my car service needs and was not pushy. Repairs were expensive but very pleased with the timely results.
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by Samster
Service Price Transparency
Jul 24, 2023 -
Lia Hyundai Albany responded
Great! We're so happy Michael handled your visit with great care and a sense of urgency to make this a convenient experience. We wish you the safest of travels until we see you again!
Had purchased a vechile previously from Lia Hyundai
traded it in last fall for another Hyundai but at a different dealership my mistake came back for servicing on the new vecjile and plan to stay.
traded it in last fall for another Hyundai but at a different dealership my mistake came back for servicing on the new vecjile and plan to stay.
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by EPERRAS
Service Price Transparency
Jul 20, 2023 -
Lia Hyundai Albany responded
Hey, we're so happy to have you back! Nothing means more to us than your complete satisfaction, and our team will work diligently to make sure you and your Hyundai are well taken care of. We wish you safe travels until your next appointment!
New service customer in for anti-theft system recall of
2020 Elantra GT. Appointment made through HyundaI. Same-day service appointment! Took less than an hour. Michael Carpenter provided excellent service
2020 Elantra GT. Appointment made through HyundaI. Same-day service appointment! Took less than an hour. Michael Carpenter provided excellent service at the counter. Lia facility clean, fresh new. Far better than the worn-out and seedy rival Hyundai dealership (old Lincoln-Mercury dealer) closer to my home. Lia even offered a free car wash for this warranty service.
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by jrunfola
Service Price Transparency
Jun 26, 2023 -
Lia Hyundai Albany responded
Thanks so much for the thoughtful feedback! We're so happy you enjoyed our facility as well as some phenomenal service from Michael and our team. We hope you'll continue to choose Lia Hyundai for all your automotive needs!
I have been coming here since 2016.
Service has always been prompt and reasonable. Service reps are knowledgeable and know their business well.
Service has always been prompt and reasonable. Service reps are knowledgeable and know their business well.
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by flebitz1
Service Price Transparency
Jun 13, 2023 -
Lia Hyundai Albany responded
Thank you for your thoughtful review and for your years of continued business in our service department! We're glad our team has always provided you and your vehicles with the best care and communication. We hope you'll continue to choose Lia Hyundai for your automotive needs!
Great people and experienced.
Based on issue I had was able to diagnose and find the solution.
Based on issue I had was able to diagnose and find the solution.
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by khisraw Ahmadi
Service Price Transparency
Jun 08, 2023 -
Lia Hyundai Albany responded
Khisraw, thank you for taking the time to recognize our service team with the honor of your thoughtful feedback! Your complete satisfaction is the reason we do what we do. We look forward to serving you again some day. Thanks for choosing Lia Hyundai!
Michael Carpenter was very professional and friendly.
Just wish there were more of a selection for refreshments and snacks since most of us wait 2-3 hrs minimum for service and have no choice but to wait
Just wish there were more of a selection for refreshments and snacks since most of us wait 2-3 hrs minimum for service and have no choice but to wait at the dealership.
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by Duke
Excellent service, clean functional facility, and
friendly, competent, professional and helpful staff, particularly Mike Carpenter
friendly, competent, professional and helpful staff, particularly Mike Carpenter
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by neh.esq
Service Price Transparency