Mike Carpenter
Mike Carpenter at Lia Hyundai Albany

Mike Carpenter | Page 4

Service Advisor

Lia Hyundai Albany

945 Central Ave
Albany, NY 12205

4.9
66 Reviews
4.9

66 Reviews

Write a Review

66 Reviews of Mike Carpenter

October 21, 2023

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Employee Rating

My service advisor Mike Carpenter was a big help knowledgeable and professional. I will return to Lia hi Hyundai. . More

by wiltil
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 23, 2023

Lia Hyundai Albany responded

Thanks for sharing your 5-star review of this experience. We're so pleased you enjoyed working with Mike to take care of your Hyundai's needs. We hope to ensure the same circumstances at your next appointment!

September 23, 2023

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The facility itself is the best and most modern I've ever been in. The service and information was professional, instructive, and made myself and my car feel important led by Mr. Michael Carpenter. I had a l More

by Yankees
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Sep 25, 2023

Lia Hyundai Albany responded

Yankees, thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Michael handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

Sep 25, 2023

Yankees responded

You deserve the words of praise and thanks.

September 22, 2023

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From start to finish service was great! My service advisor Mike Carpenter was friendly and informative and completely explained my service package. I’ve been to places that constantly try t More

by jennyc134
Service Price Transparency
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Recommend Dealer
Yes
Sep 25, 2023

Lia Hyundai Albany responded

We're so happy to hear that, Jenny! Thank you for letting us know how pleased you were with Mike's knowledgeable service. It is our pleasure to make your service visits valuable and informative. We wish you the safest of travels until we may be of service to you again!

July 22, 2023

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Honest service department and Michael Carpenter was a pleasant thorough Service Advisor. Kept me informed of my car service needs and was not pushy. Repairs were expensive but very pleased with the ti More

by Samster
Service Price Transparency
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Recommend Dealer
Yes
Jul 24, 2023

Lia Hyundai Albany responded

Great! We're so happy Michael handled your visit with great care and a sense of urgency to make this a convenient experience. We wish you the safest of travels until we see you again!

July 20, 2023

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Had purchased a vechile previously from Lia Hyundai traded it in last fall for another Hyundai but at a different dealership my mistake came back for servicing on the new vecjile and plan to stay. More

by EPERRAS
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Recommend Dealer
Yes

Other Employees Tagged: Jack Ketzer

Jul 20, 2023

Lia Hyundai Albany responded

Hey, we're so happy to have you back! Nothing means more to us than your complete satisfaction, and our team will work diligently to make sure you and your Hyundai are well taken care of. We wish you safe travels until your next appointment!

June 24, 2023

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New service customer in for anti-theft system recall of 2020 Elantra GT. Appointment made through HyundaI. Same-day service appointment! Took less than an hour. Michael Carpenter provided excellent service More

by jrunfola
Service Price Transparency
Recommend Dealer
Yes
Jun 26, 2023

Lia Hyundai Albany responded

Thanks so much for the thoughtful feedback! We're so happy you enjoyed our facility as well as some phenomenal service from Michael and our team. We hope you'll continue to choose Lia Hyundai for all your automotive needs!

June 11, 2023

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I have been coming here since 2016. Service has always been prompt and reasonable. Service reps are knowledgeable and know their business well. More

by flebitz1
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Recommend Dealer
Yes
Jun 13, 2023

Lia Hyundai Albany responded

Thank you for your thoughtful review and for your years of continued business in our service department! We're glad our team has always provided you and your vehicles with the best care and communication. We hope you'll continue to choose Lia Hyundai for your automotive needs!

June 07, 2023

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Great people and experienced. Based on issue I had was able to diagnose and find the solution. More

by khisraw Ahmadi
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Recommend Dealer
Yes
Jun 08, 2023

Lia Hyundai Albany responded

Khisraw, thank you for taking the time to recognize our service team with the honor of your thoughtful feedback! Your complete satisfaction is the reason we do what we do. We look forward to serving you again some day. Thanks for choosing Lia Hyundai!

April 30, 2023

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Employee Rating

Michael Carpenter was very professional and friendly. Just wish there were more of a selection for refreshments and snacks since most of us wait 2-3 hrs minimum for service and have no choice but to wait More

by Duke
Sales Price Transparency
Recommend Dealer
Yes

April 27, 2023

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Excellent service, clean functional facility, and friendly, competent, professional and helpful staff, particularly Mike Carpenter More

by neh.esq
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Recommend Dealer
Yes
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