Mike Carpenter
Mike Carpenter at Lia Hyundai Albany

Mike Carpenter | Page 3

Service Advisor

Lia Hyundai Albany

945 Central Ave
Albany, NY 12205

4.9
66 Reviews
4.9

66 Reviews

Write a Review

66 Reviews of Mike Carpenter

June 12, 2024

Dealership Rating
Employee Rating

Lia’s representative, Michael Carpenter, was very thorough, personable and answered our questions very pleasantly. He alone made our experience at Lia excellent. More

by LJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2024

Lia Hyundai Albany responded

Thanks for the fantastic review of Michael! Michael is the consummate advocate for our guests, and we're pleased he took exceptional care of you and your vehicle. Thank you for choosing Lia Hyundai for your automotive needs!

June 11, 2024

Dealership Rating
Employee Rating

The dealership is clean the service was very spot on and the gentleman in service was great More

by bubbles12534
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2024

Lia Hyundai Albany responded

Thank you for telling us why you liked this service visit! Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Lia Hyundai your first choice for service!

February 02, 2024

Dealership Rating
Employee Rating

Personal attention by staff. Reliable and trusted service. The service area itself is clean and comfortable . More

by hornsbymc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2024

Lia Hyundai Albany responded

Thank you for telling us why you liked this service visit! Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Lia Hyundai your first choice for service.

January 19, 2024

Dealership Rating
Employee Rating

The service by Mike Carpenter was excellent. He explained everything the vehicle needed in great detail and delivered the service earlier than promised. I recommend having your car serviced at t More

by CT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2024

Lia Hyundai Albany responded

CT, we're so pleased you enjoyed a pleasant service experience guided by Mike! Thank you for taking the time to review and recommend his expertise. We wish you all the best in your future travels, until we can assist you again.

January 11, 2024

Dealership Rating
Employee Rating

Went for a NYS inspection and Mike Carpenter of the LIa Hyundai service department was very courteous and responsive to me. More

by SK123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2024

Lia Hyundai Albany responded

Thank you for sharing your positive experience with us! We are glad that Mike took great care of you and your automotive needs. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

December 30, 2023

Dealership Rating
Employee Rating

The service was great and excellent. And I had know problem with the service made it work for me. More

by Millergabriel83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2024

Lia Hyundai Albany responded

We appreciate you taking the time to rate our dealership. We are glad that our team took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

November 15, 2023

Dealership Rating
Employee Rating

Michael Carpenter went out of his way to explain everything to me and to check some things on my car so I wouldn't be paying for unnecessary work.. He was friendly and professional and I appreciate More

by Tess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 17, 2023

Lia Hyundai Albany responded

Tess, thank you for recognizing Michael's excellence by sharing your 5-star review! We're sure he'll be honored by your positive words, and we hope you won't hesitate to call the next time Michael and the Lia Hyundai team may serve you.

November 02, 2023

Dealership Rating
Employee Rating

I was in and out got the work done and a add on in minimum amount of time and Mike was very helpful More

by Vanherbert58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Haris Bhatti

Nov 02, 2023

Lia Hyundai Albany responded

Thanks for taking the time to review your service experience! We're happy our team handled your visit with great care and diligence to get you safely back on the road in a timely manner. We hope you'll continue to choose Lia Hyundai for all your automotive needs!

October 29, 2023

Dealership Rating
Employee Rating

To my pleasant surprise the services rendered were beyond any reproach. Mike Carpenter explained to me and actually showed me the reason my 2008 Elantra was on its death bed! And speaking of beyond reproach, More

by Don
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Cassandra Storm, Emily Triplett

Oct 30, 2023

Lia Hyundai Albany responded

We're delighted Mike and Cassie worked diligently to make your transition to the new Elantra smooth and supportive. Thanks for sharing your wonderful feedback on this experience, Don. Many pleasant travels to you in the new ride, from all of us at Lia Hyundai!

October 22, 2023

Dealership Rating
Employee Rating

Michael Carpenter was friendly and professional. He made are sure he had all needed information as car being serviced. More

by lorrainedaleo
Service Price Transparency
Recommend Dealer
Yes
Oct 23, 2023

Lia Hyundai Albany responded

Thank you, Lorrain! We're pleased you had a great service experience with us, and that Michael made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

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