Mike Carroll | Page 6

I had a very good experience shopping at Jim Butler. Brian was very knowledgeable and friendly. I will recommend JB to friends and family. Brian was very knowledgeable and friendly. I will recommend JB to friends and family. More

by pahasenbeck Verified Customer Verified Customer

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The 3+ hour drive from Kansas City to Linn was definitely worth it. Jim Butler Chevy had the truck I wanted, offered the best incentives, and clearly outlined their prices and fees. My salesman, Shane Backue worth it. Jim Butler Chevy had the truck I wanted, offered the best incentives, and clearly outlined their prices and fees. My salesman, Shane Backues, made the whole process seamless from start to finish. We finalized the deal over the phone before I made the trip, so when I arrived at the dealership, all the paperwork was ready, making the visit smooth and stress-free. The only minor issue was that the truck sustained some roof damage during transport from the manufacturer, which prevented me from driving it home that day. However, Shane and the team at Jim Butler Chevy quickly arranged a loaner vehicle, handled the repairs, and delivered the new truck right to my driveway in KC. Special thanks to General Manager Mike Carroll for keeping me informed about the repair and delivery status. Overall, it was a fantastic experience. I highly recommend this dealership and will definitely refer others to Shane Backues at Jim Butler! More

by curtis.kudrna Verified Customer Verified Customer

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Customer service at its best! From the sale through the financing - great experience all around. From the sale through the financing - great experience all around. More

by JAKE75 Verified Customer Verified Customer

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We have used this dealership for our last 3 new vehicles and have been very satisfied. and have been very satisfied. More

by WILDING48 Verified Customer Verified Customer

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I have zero issues with scheduling a service appointment with them. They pick my vehicle up, and return it mid to late afternoon. Can’t beat that! with them. They pick my vehicle up, and return it mid to late afternoon. Can’t beat that! More

by HD262006 Verified Customer Verified Customer

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finance personel obviously trained to hide as much costs as they can. service department has gone downhill over the last 5 years. as they can. service department has gone downhill over the last 5 years. More

by bwerner1961 Verified Customer Verified Customer

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Fast friendly service. Got my truck in right away. Nice, clean waiting room if you decide to wait for yor service to be completed. Got my truck in right away. Nice, clean waiting room if you decide to wait for yor service to be completed. More

by HUNTDEERT2 Verified Customer Verified Customer

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Never again! First, add $500.00 to the "power price" they have on the Internet. Period! They "charge everyone" that extra $500.00 and just tell you that's the w First, add $500.00 to the "power price" they have on the Internet. Period! They "charge everyone" that extra $500.00 and just tell you that's the way it is. Second , don't expect to get the 1.9% financing AND the "customer cash" discount. It's one or the other, not both! Third, we were there for THREE HOURS! Two hours waiting for the finance guy who said he had one person ahead of us. I can't believe it took him two hours to take care of one person! When we finally got to see him he tried to shove another $500.00 charge on me for extended warranty. Got pissed when I told him absolutely NOT! Didn't buy it. Very disrespectful of your time and St. Louis style pushy. One disappointment after another! High volume dealership that cares more about catering to out of state customers than hometown folks. First and last purchase there! And they lost a potential new truck sale to my spouse because of this! More

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Great sales man, Rob was very courteous and understanding, He tried very hard to make sure I was completely satisfied, Very clean dealership, have bought many vehicles there in the past, my onl understanding, He tried very hard to make sure I was completely satisfied, Very clean dealership, have bought many vehicles there in the past, my only quirk this time was the finance guy, no bedside manner and I don't think he shopped for rates for us. More

by mikebbt1 Verified Customer Verified Customer

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Great value on the new truck I purchased. Well worth the 350 miles one way I traveled to buy. Everything went smoothly. Well worth the 350 miles one way I traveled to buy. Everything went smoothly. More

by ROGERKBURGE Verified Customer Verified Customer

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