Mike Carson | Page 3

Great experience I walked into the sales office all the salesman were busy with other customers when Mike Carson saw me he came out of his office and helped Me himsel I walked into the sales office all the salesman were busy with other customers when Mike Carson saw me he came out of his office and helped Me himself!! He took very good care of me and I am very happy with my Durango!! Thanks Mike!! More

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Only Used Car Dealership with it's own Service Department! I spent 25 years in the car business and am now retired. Mike Carson is the person I call when I'm looking for a car! I've known the Carsons for 40 ye I spent 25 years in the car business and am now retired. Mike Carson is the person I call when I'm looking for a car! I've known the Carsons for 40 years, there is good reason they have won continually First place Dealers Choice awards! When you buy there, you just dont buy anywhere else ever! More

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Mike Carson!!! Mike Carson (the owner) made it a hard point to personally take care of us! We were in an accident and had the longest, worst experience our insurance Mike Carson (the owner) made it a hard point to personally take care of us! We were in an accident and had the longest, worst experience our insurance company. We called and Mike personally told us not to worry about our insurance claim. We went in to the dealer, there were so many cars and SUV’s we didn’t know which to choose. We drove a few, and loved the Infiniti QX56 we drove. Mike got us amazing financing and we were able to pocket our insurance money!!!! We even got an aftermarket 3 year warranty at 0% interest. Thanks Mike!!!! Even the owner of the dealership cares. Amazing!!! More

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Thanks for the great service Thanks for everything. You helped me buy a car when no one else would. I will be referring anyone and everyone I know looking for a car to you Thanks for everything. You helped me buy a car when no one else would. I will be referring anyone and everyone I know looking for a car to you More

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Feels fair here... I have purchased a few cars here. I think they go above and beyond any other car dealer. It's a nice place to buy. Give them a call, you will be ha I have purchased a few cars here. I think they go above and beyond any other car dealer. It's a nice place to buy. Give them a call, you will be happy you did. More

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Untrustworthy and complete lack of customer service! Carson Cars of Lynnwood does not have honor, doesn't stand behind their products and has no clue of customer service! This is one of the worst places Carson Cars of Lynnwood does not have honor, doesn't stand behind their products and has no clue of customer service! This is one of the worst places to buy a vehicle. Don't do it! I've been completely ripped off and the owner didn't even have the decency to contact me about the issue. I've attempted to talk with him many times, without response. I've had to spend over $3000 on a car I purchased less than three months ago for only $4000. The extended maintenance plan is worthless. Do not buy cars from Carson Cars. They do not stand by their products! I will spread the word of this deplorable company every chance I get. Worst used car dealership! And that's saying something! More

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Excellent Experience I had an excellent experience buying my 2014 BMW 5 series, Mike Carson, David Gonzales, and Mike Carson were extremely professional and helpful. I wo I had an excellent experience buying my 2014 BMW 5 series, Mike Carson, David Gonzales, and Mike Carson were extremely professional and helpful. I would recommend Carson Cars to anyone looking to purchase their next vehicle. More

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Great experience Again! If you are looking for a fair place to buy used cars, I found them. I have returned to Carson Carson over and over again. Their consistent customer s If you are looking for a fair place to buy used cars, I found them. I have returned to Carson Carson over and over again. Their consistent customer service and reliable cars keep me coming back. I don't typically write reviews, but thought others could really benefit from my experience. David or Scott usually help me, ask for one of them. ! An honest family business! More

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Terrible. The worst. Unbelievable!! THE WORST. I bought a car from this place about six months ago. Within less than 48 hours, the car broke down, radiator exploded and th Unbelievable!! THE WORST. I bought a car from this place about six months ago. Within less than 48 hours, the car broke down, radiator exploded and the car overheated in the middle of downtown Seattle rush hour traffic with anti-freeze spraying everywhere. They were initially very quick to respond and offered to replace the radiator and correct their wrong. The owner even personally called and told me if I continued to have problems, I could return the car and choose another. While they were fixing my car, I found an ad for the SAME CAR on another dealership site for $2,000 less than the lowest price they were "able to sell it to me for" the VIN #'s were a match, it was undoubtedly the same car. I got the car back and within a week, the radiator blew again. Obviously, they didn't replace it like they had said. This time they were rude about fixing it for me and said that if it broke again it was my problem. I'm not sure why a brand new radiator that they supposedly put in would continue to break.... but, shocker.... it indeed has leaked and broken over and over again, at my expense. Also within a month, the emblems fell off of the car, exposing that they had been held on with tape. The driver's side window fell into the door, costing over $1,000 to repair because the mechanic explained it had been duct taped and glued previously, they had to rebuild the inner workings of the door. I bought it during the summer, once it rained, I realized the sunroof leaks, and rain pours through all of the buttons on the roof. The speakers quit working one by one, then the radio quit working all together, the engine and transmission lights came on, the suspension went out as well as the power steering. All of the heat, ac, radio buttons, etc, have fallen off because they were broken and super glued on. If you lock the doors, the alarm goes off constantly. The bluetooth was broken and has never paired any devices although I was guaranteed it would work. The battery drains because of the electrical problems so it needs to be jumped and the battery needs to be replaced regularly. The warranty they sold me has covered nothing that has broken. The owner and salespersons quit returning my calls after the second time they "fixed" the radiator. Also, it came with one key. They wouldn't agree to get me another one at the time of purchase so they salesman said to make the sale, he would personally pay to have the key made for me and gave me his number........ he lied. This is the worst experience I have ever had with a business. They sold me a lemon and they couldn't care less. They got their money and clearly don't care about return customers or word of mouth. More

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xxxxing awesome I dealt with oniells wheels before this and they are garbage. Carson cars should be the first place you go to buy a car they have made this entire exp I dealt with oniells wheels before this and they are garbage. Carson cars should be the first place you go to buy a car they have made this entire experience for me as great as you can think. More

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