Mike Castori
Mike Castori at Cape Coral Chrysler Dodge Jeep Ram

Mike Castori | Page 8

Service

Cape Coral Chrysler Dodge Jeep Ram

2200 NE Pine Island Rd
Cape Coral, FL 33909

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4.4
784 Reviews
4.4

784 Reviews

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784 Reviews of Mike Castori

October 31, 2025

Dealership Rating
Employee Rating

Excellent experience. My sales person Christopher and Mitra in finance went above and beyond to help get my deal done. Couldn’t be happier with my experience. More

by jolney1006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Gastón, Chris Everson, Alejandro Collazo , Darren Caster, Rasiel Echeverria, Mitra Rampersad

October 31, 2025

Dealership Rating
Employee Rating

They are always trying to scam you out of money it seems first they misinformed me saying my vehicle with less then 40000 mile needs a coolant flush and brake flush all before even fully checking my car. By More

by PHILLIPSOZIO
Service Time
Recommend Dealer
No

October 31, 2025

Dealership Rating
Employee Rating

Got charged for a scan. ....and was told they couldn't replace part as it is not made anymore....I feel that if you can't fix the problem you shouldn't charge for the scan... More

by jlaushway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 30, 2025

Dealership Rating
Employee Rating

Mike from New York was very friendly. The truck runs great and I feel safe driving again. More

by Harmony.Crossman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 29, 2025

Dealership Rating
Employee Rating

Bunch of liars . Will straight up lie to you in your face or on the phone. Worst service department I’ve ever had to work with and get my truck serviced at. More

by angelariequin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lisa Millspaugh, Chris Angstadt

Oct 29, 2025

Cape Coral Chrysler Dodge Jeep Ram responded

We value and appreciate your business, Angel. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

October 28, 2025

Dealership Rating
Employee Rating

Mike C was my service advisor. As always, Mike is helpful and gets me in and out. More

by LisaA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2025

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 28, 2025

Dealership Rating
Employee Rating

Very clean dealership. Our only negative comment would be that we waited in the Express Line 20-25 minutes before a service rep came out to greet us. He was apologetic abou More

by dambuehl52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2025

Cape Coral Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are eager to better your return experience.

October 27, 2025

Dealership Rating
Employee Rating

The service rep that assisted me, turns out to be the manager, was not too friendly or helpful. Thankfully he removed the bogus parts charge on my routine 75k mile maintenence check. More

by Business Professional
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 27, 2025

Dealership Rating
Employee Rating

Great service with short wait and everyone was very friendly and curtious like always with a smile. More

by dgoodson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ibrahim Abdala

October 23, 2025

Dealership Rating
Employee Rating

Mike’s knowledge and service was excellent! He got me in and out of the dealership in less time than I expected! More

by perry4627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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