Mike Castro | Page 3

Had a great experience with Newton Nissan and Luis Jimenez, such a really nice person. He explained everything we needed to know and worked hard to get us where we wanted to be financially. I love lo Jimenez, such a really nice person. He explained everything we needed to know and worked hard to get us where we wanted to be financially. I love love love my 2020 Rogue it has everything I wanted and more. Big thanks to Luis and of course Mike Castro😀 More

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Love the Nissan of Shelbyville dealership! Always go above and beyond to help us out! Mathew is my go to guy! We have bought multiple times from him and he always goes above and beyond and listens to wh above and beyond to help us out! Mathew is my go to guy! We have bought multiple times from him and he always goes above and beyond and listens to what our needs are. He has delivered everytime! Mike, the store owner is a great guy and will do all he can to help you out! Great team here! More

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Amazing car buying Experience I am beyond excited and appreciative of the positive experience I had with Newton Nissan today. I went to the dealership to purchase a car 12/31/2019 I am beyond excited and appreciative of the positive experience I had with Newton Nissan today. I went to the dealership to purchase a car 12/31/2019 and I ended up with a Nissan Kicks. I got home and second guessed my decision to buy the kicks and called my salesperson Elizabeth back two days later. She was very unconcerned about me not being satisfied and more happy with her car sale. Tim Green who assisted with my financing was pleasant until I spoke with him about getting something bigger than the Kicks. After getting nowhere with Elizabeth and Tim and being told they could NOT find a deal that would work, I gave up and just kept my Nissan Kicks. During COVID-19 crisis I was up late and found my email from Mike Castro from January about my experience. I thought about and wrote a heartfelt plea for help and explained my experience. The next morning Mike Castro gave me a call and had already pulled my file ready to help me. Every step of the way he was pleasant and reassured me he would help me. He started working on my deal on Saturday and by Tuesday he had a deal worked out better than the deal I had on my Nissan Kicks. I was beyond appreciative that he would go above and beyond to make sure I was satisfied. It doesn't stop there.......I get to the dealership to pick up my new 2020 Rogue Sport and Brooks was the salesman helping me. He was truly amazing. He was knowledgeable, kind, and answered all my questions. Next I was sent over to Shane (the finance officer) to finish my paperwork. From the moment I walked in Shane was very accommodating and funny. He told me the story of what he did for me and how he worked hard to get me the best deal possible. I was so impressed I almost cried. My experience today was beyond amazing. Newton Nissan is the dealership to use. More

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Chris Miller is AMAZING. We just recently purchased another car from this dealership and he was our salesman again. He is the best at what he does. Thank you for being wonderful. Great dealership, g another car from this dealership and he was our salesman again. He is the best at what he does. Thank you for being wonderful. Great dealership, great people. More

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Great at first, rough patch next, then they made it right We traveled to Shelbyville to purchase a used vehicle from a dealership to ensure it was a solid, safe vehicle for our 16 year old daughter. Our exper We traveled to Shelbyville to purchase a used vehicle from a dealership to ensure it was a solid, safe vehicle for our 16 year old daughter. Our experience with Brooks was great. It was a simple and quick process and he was very helpful. It took a down turn once we left. The day after we purchased our vehicle we woke up to a large puddle of oil on our garage floor. It took a week or so to hear back from Newton when we first contacted them regarding the problem. However, once Mike was in contact with my husband he went above and beyond to rectify the situation. I was pleasantly surprised at the measures Mike went to to make sure we were taken care of and our daughter was in fact in a safe car. He even stayed after hours to meet us and apologize in person. Mike made us feel as though we truly mattered as his customers. -Jessie & Donny More

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Best New Car Buying Experience Ever I went to this dealership after receiving a call from Elizabeth (from an internet inquiry) She was bright, fun to deal with and informative. I travele I went to this dealership after receiving a call from Elizabeth (from an internet inquiry) She was bright, fun to deal with and informative. I traveled to get here from Murfreesboro because of her phone personality. Once there i was welcomed immediately and treated very well. I have been to alot of other dealerships and I must say, this place is worth the trip. People are smart, kind and the dealership was immaculately clean. My vehicle trade in was easy and my new car buying experience was top notch. The finance team was also critically helpful. If your in the market, I would definitely suggest you give this place a try. Ask for Elizabeth and tell her I sent you! Steven Milana Murfreesboro More

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My husband and I bought our son a car yesterday. Chris Miller was our salesperson. Great experience, great people, great dealership. Thank you Chris for being great. Miller was our salesperson. Great experience, great people, great dealership. Thank you Chris for being great. More

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Matthew and Mike were great to deal with and truly made our car buying experience a breeze! Newton Nissan was not the first dealership we went to, but I sure wish it was. We left completely satisfied at Ne our car buying experience a breeze! Newton Nissan was not the first dealership we went to, but I sure wish it was. We left completely satisfied at Newton and I’m loving my 2020 Altima! Thanks for a great experience! More

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PHENOMENAL! This experience was phenomenal! From the people who greeted us when we arrived, to the talks, to the paperwork....even financing! Yes.....even that This experience was phenomenal! From the people who greeted us when we arrived, to the talks, to the paperwork....even financing! Yes.....even that process was easy and smooth. They have THE BEST customer service and dealership atmosphere I have ever come across. Tori was awesome for making sure we understood all features of our new car. Didn't feel like we were at a dealership, felt like we were hanging with friends just talking cars. Even people who weren't working with us ensured we didn't need anything during our time there. This was well worth the drive to Shelbyville for us! More

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I had began my journey to purchase a vehicle about a month ago, stopping in at Newton Nissan I met Don Skebo, I was so impressed with him as a gentleman and salesman. Thought I didn’t purchase a vehicle month ago, stopping in at Newton Nissan I met Don Skebo, I was so impressed with him as a gentleman and salesman. Thought I didn’t purchase a vehicle at that visit, I returned to Newton Nissan on 11/7/19 seeking out Don from my first visit I knew he was the person I wanted to deal with to purchase my vehicle! So this time I purchased a Nissan Sentra! Thank you Don for treating me like I was family , making it easy! You are definitely a top notch salesman with respect for people! So thank you to Nathaniel Sartin (finance manager)). I have never been more comfortable doing busy with great people!! Thank you so much to all Newton Nissan South More

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