Mike Conlon | Page 22

I am most pleased with the service done on my XT5. The work was done and finished by the time promised. The scratches were bugged out very well. work was done and finished by the time promised. The scratches were bugged out very well. More

by Lucisfilii Verified Customer Verified Customer

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I reached out to let the dealer know that I was able to schedule an appointment online and when I got there they were closed, I was expecting more of a concern of the error. They stated they were going schedule an appointment online and when I got there they were closed, I was expecting more of a concern of the error. They stated they were going to research how it happened And thanked me for reporting it. I thought they would have made an effort to then schedule me or offer me a discounted service for all the inconvenience, I decided to go elsewhere for the service. More

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As usual, the service department was very accommodating As usual, the service department was very accommodating in meeting my schedule in order to get required maintenance done on my Buick. Service was do As usual, the service department was very accommodating in meeting my schedule in order to get required maintenance done on my Buick. Service was done promptly and completed as promised. More

by VETT8293 Verified Customer Verified Customer

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Excellent service and clear communication through every step of my service. They have been consistent each time I go there and I have always been very satisfied. step of my service. They have been consistent each time I go there and I have always been very satisfied. More

by VALERIE02 Verified Customer Verified Customer

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Great sale services & maintence service. Effective communication (ie: needed maintence, leaseing updates and customer benefits ( for new and existing owners). Well facilitated customer service waiti communication (ie: needed maintence, leaseing updates and customer benefits ( for new and existing owners). Well facilitated customer service waiting area. More

by KVADUS Verified Customer Verified Customer

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Sent my vehicle two time there for the same issue to get fixed. It was never resolved. Was told I wasn't going to get charged for the second time because it wasn't fixed the first time and the day I went t fixed. It was never resolved. Was told I wasn't going to get charged for the second time because it wasn't fixed the first time and the day I went to pick it up they ended up charging me the same cost for labor and the issue was never resolved. I told them what I had thought the problem was. They had the vehicle for about a month, not really sure if they did or didn't check or just cleared the check engine light and wasted my gas. The problem ended being exactly what I told them and was resolved at another dealership within a one week span.I will never go to this dealership for repairs again. Very disappointed and angry. More

by Mattingly.Jessica Verified Customer Verified Customer

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Everyone was very helpful and accommodating. They were knowledgeable and friendly too. I appreciate the safety measures you have put in place also. Thank you so much! knowledgeable and friendly too. I appreciate the safety measures you have put in place also. Thank you so much! More

by SCHWARTZMANFAMILY Verified Customer Verified Customer

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This review is for the Service Department only, not for the Sales Department! The Service Departmentat Scranton is superior! Beverly and the rest of the team are great! the Sales Department! The Service Departmentat Scranton is superior! Beverly and the rest of the team are great! More

by MONTIGD Verified Customer Verified Customer

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I was traveling to Florida pulling a 6x10 trailer with motorcycle, my transmission overheated. After having a module reset then a hundred miles later same problem again another dealer replaced module. You motorcycle, my transmission overheated. After having a module reset then a hundred miles later same problem again another dealer replaced module. Your dealership found the cooling tubes clogged cleaned them out and I was able to continue my trip. I am pleased to do business with your service department they knew what to do. More

by Bob Verified Customer Verified Customer

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The whole team gets five stars. They are calm under pressure, knowledgeable, and very professional. I recommend the service department at Scranton Motors with complete confidence! pressure, knowledgeable, and very professional. I recommend the service department at Scranton Motors with complete confidence! More

by Romaine.trimble Verified Customer Verified Customer

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