Mike Conlon | Page 22

Great service department to do business with. Quick and friendly. They kept me up to date during my visit. Would definitely recommend them for service. friendly. They kept me up to date during my visit. Would definitely recommend them for service. More

by Rsteeler67 Verified Customer Verified Customer

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Service was very quick, car was washed and vacuumed, people were friendly, courteous, and professional. Great service! Hgd uh huh ct thi fr dss bk people were friendly, courteous, and professional. Great service! Hgd uh huh ct thi fr dss bk More

by CAPSTONEB Verified Customer Verified Customer

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Everyone in the Service department is great. Easy to work with. They serviced my car, and the returned it to me freshly washed. Nice touch with. They serviced my car, and the returned it to me freshly washed. Nice touch More

by crnuhl Verified Customer Verified Customer

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Quick, efficient and helpful service. Additionally, they seemed to have strong covid protocols in place and the facilities were clean and safe. A pleasure to have service done there. seemed to have strong covid protocols in place and the facilities were clean and safe. A pleasure to have service done there. More

by DD Verified Customer Verified Customer

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Excellent dealership. Bought 2 beautiful Cadillacs there recently and the sales staff is great! Also the service is top notch. They are thorough and courteous and always make sure we’re happy with whatever recently and the sales staff is great! Also the service is top notch. They are thorough and courteous and always make sure we’re happy with whatever was done on my cars! More

by Jpappas61 Verified Customer Verified Customer

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As always very professional car went in quickly did the test to verify if there was a problem and discuss the how to fix it test to verify if there was a problem and discuss the how to fix it More

by PJW1950 Verified Customer Verified Customer

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Excellent advisor very helpful and met timing stated for service. At time of purchase I bought the extended warranty to 100k miles. I expected not to pay for a sensor issue that was corrected with a AE u service. At time of purchase I bought the extended warranty to 100k miles. I expected not to pay for a sensor issue that was corrected with a AE update however was told unless a part is replaced it does not qualify for the extended warranty. You charged me $140 for 1 hour which is higher than your displayed price. Discussed with advisor with no reailution More

by THOMASFRAGOMENI Verified Customer Verified Customer

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The environment is so inviting. All associates are friendly and helpful in all respects. I would like to thank Scranton for their efforts in supply and support of the General Motor product name. friendly and helpful in all respects. I would like to thank Scranton for their efforts in supply and support of the General Motor product name. More

by denhoekstra Verified Customer Verified Customer

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Broken seat garnish, out of warranty, I purchased car at Scranton. $300.00 to replace. Not even a good will offer to defray cost. The term garnish implies that the item is a throat throw away part with no s Scranton. $300.00 to replace. Not even a good will offer to defray cost. The term garnish implies that the item is a throat throw away part with no structural purpose. The control panel pops out of It’s position only being held by the wires to the switch. The garnish has more than a decorative function. I was enfomed that clips hold that control panel in place so why does it pop out? I have stated my case to you and to GM customer service. The impression that I get is that the dealership has the last word.so will the last word be goodwill or will the decision stand as stated to me. More

by JGARMS3476 Verified Customer Verified Customer

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Honest, reliable service. Quality work - just what was needed, no nonsense. No oversell, no pressure. Service as recommended n service manual and an honest appraisal of your vehicles condition. needed, no nonsense. No oversell, no pressure. Service as recommended n service manual and an honest appraisal of your vehicles condition. More

by JOHNROBERTSBARBIERI Verified Customer Verified Customer

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