Mike Conlon | Page 25

Excellent service and clear communication through every step of my service. They have been consistent each time I go there and I have always been very satisfied. step of my service. They have been consistent each time I go there and I have always been very satisfied. More

by VALERIE02 Verified Customer Verified Customer

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Sent my vehicle two time there for the same issue to get fixed. It was never resolved. Was told I wasn't going to get charged for the second time because it wasn't fixed the first time and the day I went t fixed. It was never resolved. Was told I wasn't going to get charged for the second time because it wasn't fixed the first time and the day I went to pick it up they ended up charging me the same cost for labor and the issue was never resolved. I told them what I had thought the problem was. They had the vehicle for about a month, not really sure if they did or didn't check or just cleared the check engine light and wasted my gas. The problem ended being exactly what I told them and was resolved at another dealership within a one week span.I will never go to this dealership for repairs again. Very disappointed and angry. More

by Mattingly.Jessica Verified Customer Verified Customer

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Everyone was very helpful and accommodating. They were knowledgeable and friendly too. I appreciate the safety measures you have put in place also. Thank you so much! knowledgeable and friendly too. I appreciate the safety measures you have put in place also. Thank you so much! More

by SCHWARTZMANFAMILY Verified Customer Verified Customer

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This review is for the Service Department only, not for the Sales Department! The Service Departmentat Scranton is superior! Beverly and the rest of the team are great! the Sales Department! The Service Departmentat Scranton is superior! Beverly and the rest of the team are great! More

by MONTIGD Verified Customer Verified Customer

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I was traveling to Florida pulling a 6x10 trailer with motorcycle, my transmission overheated. After having a module reset then a hundred miles later same problem again another dealer replaced module. You motorcycle, my transmission overheated. After having a module reset then a hundred miles later same problem again another dealer replaced module. Your dealership found the cooling tubes clogged cleaned them out and I was able to continue my trip. I am pleased to do business with your service department they knew what to do. More

by Bob Verified Customer Verified Customer

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The whole team gets five stars. They are calm under pressure, knowledgeable, and very professional. I recommend the service department at Scranton Motors with complete confidence! pressure, knowledgeable, and very professional. I recommend the service department at Scranton Motors with complete confidence! More

by Romaine.trimble Verified Customer Verified Customer

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Great service department would strongly recommend them for your service needs they went above and beyond to keep me safe during this pandemic my vehicle came back to me washed vacuumed and sanitized for your service needs they went above and beyond to keep me safe during this pandemic my vehicle came back to me washed vacuumed and sanitized More

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All staff were respectful, polite and patient with all our questions. Work was completed promptly, as promised, and without any hidden surprises or costs. (Price quote was $1,000 less than another local d our questions. Work was completed promptly, as promised, and without any hidden surprises or costs. (Price quote was $1,000 less than another local dealer.) We were skeptical about price bringing the car to a dealer but we needed the work done quickly and correctly for an "essential employee" during this pandemic. All of our expectations were met! More

by BRANCATO.LV Verified Customer Verified Customer

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Took me on time, have a nice waiting area, finished before they said they would and washed my truck. Excellent service all-around. Extra words at the end are silly but required. Dropped 1 star because before they said they would and washed my truck. Excellent service all-around. Extra words at the end are silly but required. Dropped 1 star because of this stupid requirement. More

by BDANEK Verified Customer Verified Customer

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