Mike Crocker | Page 13

Excellent Service as always Mr. Mike Crocker was exceptional as always. I also consulted with JB Story who is always a joy to work with. I also value his opinion on any service Mr. Mike Crocker was exceptional as always. I also consulted with JB Story who is always a joy to work with. I also value his opinion on any service work I have done. Everyone at Jim Hudson Toyota is very courteous and always has good customer service skills. More

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Appreciation I've been dealing with this service department since 2004 and the service s always been excellent! Thank you for always taking care of me I've been dealing with this service department since 2004 and the service s always been excellent! Thank you for always taking care of me More

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They've got it goin' on! Brought my 2013 Avalon in for 15K mi.check. Done and washed in 30 minutes! Wow! Mike Crocker and his crew run a tight ship! Brought my 2013 Avalon in for 15K mi.check. Done and washed in 30 minutes! Wow! Mike Crocker and his crew run a tight ship! More

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Always Great Service and Friendly Caring People The Tire Pressure warning light activated one cold morning, so I took the Highlander to have it looked into. Of course, the light went off 2 minutes b The Tire Pressure warning light activated one cold morning, so I took the Highlander to have it looked into. Of course, the light went off 2 minutes before I drove into the service dept. No problem. Mike Crocker had all the tires checked and Nitrogen replenished. All done in a short time. I have never had a 'bad' service experience here. They also have great cookies and friendly staff at the Toyota Cafe. More

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Great service I've been coming here since 2007. I have amazing service and wouldn't go anywhere else! Chris, mike and Andrew have always taken special care of me! I've been coming here since 2007. I have amazing service and wouldn't go anywhere else! Chris, mike and Andrew have always taken special care of me! More

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Major Repairs Our 2004 Highlander came in and needed a new transmission and a water pump, luckily we had a 3rd party warranty in place. However, the warranty compa Our 2004 Highlander came in and needed a new transmission and a water pump, luckily we had a 3rd party warranty in place. However, the warranty company did initially balk at the part cost for a factory reman transmission. Mike Crocker worked tirelessly to help us remedy the situation and through his efforts and our own we were able to work out a compromise that suited all parties. Mike also helped us determine some other services that just made sense while the trans was out that cost very little to perform (rear main seal for example). Hopefully Mr. Hudson appreciates as much as I do the hard work of excellent employees such as Mr, Crocker. I would certainly recommend Jim Hudson Toyota for service. More

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Excellent Customer Service I have used Jim Hudson's Service Department for years. Always, a friendly face with a warm smile from all Departments! Knowledgeable and efficient! I have used Jim Hudson's Service Department for years. Always, a friendly face with a warm smile from all Departments! Knowledgeable and efficient! Would not go anywhere else... A BIG thanks to "The Jim Hudson Team"!!! More

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Great Job. Fast. I am glad I choose to have you do all of the work on our Tundra! As always. Great job for 6 years now! Thanks! I am glad I choose to have you do all of the work on our Tundra! As always. Great job for 6 years now! Thanks! More

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Exceptional Service Department Jim Hudson's service is amazing, First, as you drive into the service department it is impressive, yes 3 lanes, with many service people just waiting Jim Hudson's service is amazing, First, as you drive into the service department it is impressive, yes 3 lanes, with many service people just waiting to help you, it is clean, neat, and efficient. My favorite service person is Mike Crocker, but everyone says "Hello". I know my car will be taken care of and serviced without extra charges. If there are any problems found, they always check with me first before servicing. One time I did need extra work done which took about 3 hours, no problem they have a delicious cafe and comfortable waiting area with a TV. Who would think getting an oil change could be so much fun! More

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Amazing Servicing Department! The Jim Hudson Toyota dealership has an amazing servicing department. Every time I come in to get my 2014 Rav4 servcied, they are very welcoming, frie The Jim Hudson Toyota dealership has an amazing servicing department. Every time I come in to get my 2014 Rav4 servcied, they are very welcoming, friendly and eager to assist me in whatever I may need. They are also time efficient, and so far have serviced my car in a shorter amount of time than was estimated. Great Department! More

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