Mike Crocker | Page 3

Been getting my car serviced at Jim Hudson for 14 years and have always had good experience. Outstanding customer service and not a long wait time. All are great people to deal with. and have always had good experience. Outstanding customer service and not a long wait time. All are great people to deal with. More

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This was my first visit since I purchased my Camera. In addition to honoring my appointment and taking care of my needs in a friendly, timely manner the associates provided friendly informative information addition to honoring my appointment and taking care of my needs in a friendly, timely manner the associates provided friendly informative information about properly taking care of my car in the future.. More

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I have ALWAYS received the absolute best service possible each time I have brought my car in for service. The staff is highly motivated and make you proud of what they do for their customers. each time I have brought my car in for service. The staff is highly motivated and make you proud of what they do for their customers. More

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Every one was very courteous and helpful. Even though it took longer than expected I didn’t feel forgotten about. They were very thorough and made sure the explain everything. took longer than expected I didn’t feel forgotten about. They were very thorough and made sure the explain everything. More

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Johnathan was great!! Best customer service I've had there in a while. He was very professional and kept me informed of what was going on. there in a while. He was very professional and kept me informed of what was going on. More

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The service department is wonderful. From getting an appointment on the date and time I want to the professional technicians, it is a pleasure to bring my car in for service. The waiting area is nice a appointment on the date and time I want to the professional technicians, it is a pleasure to bring my car in for service. The waiting area is nice and clean and even in the midst of a pandemic I feel completely safe and comfortable waiting for my car. More

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Great check in facility, did not have to waitCalled Great check in facility, did not have to wait Called ahead to find out how the appointments were running that day the Service manager said come in ea Great check in facility, did not have to wait Called ahead to find out how the appointments were running that day the Service manager said come in early Timely service for the first warranty check up Thank you for the coffee and the great break room we have 2 Toyotas More

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They worked with me for the best date to have my service done. They got the needed parts in quickly, sooner than then expected. They got the service done before the estimated completion time. Professional done. They got the needed parts in quickly, sooner than then expected. They got the service done before the estimated completion time. Professional and courteous the whole time. Really the best dealership experience I’ve ever had More

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Very professional. I was given a courtesy ride to work upon dropping off my vehicle. About an hour after dropping off my car, I received an email with a video of my technician doing the diagnostic and the upon dropping off my vehicle. About an hour after dropping off my car, I received an email with a video of my technician doing the diagnostic and then a phone call from the service writer letting me know what they needed to do to fix my Avalon. They did the work and my car is running GREAT. The only thing I wasn't impressed with was 5 minutes after dropping off my car I get a sales call wanting me to trade in my vehicle. I wasn't even off the lot. Perhaps wait a day or 2 and do a follow up call and work the sales pitch in there. Thanks guys. More

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I'm very pleased with the service. The technician keep me posted on step by step procedure, and also sent me a video with full explanation of how the process was going. posted on step by step procedure, and also sent me a video with full explanation of how the process was going. More

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