Mike Disora | Page 38

Im very honored to have delt with such great employees such as Scott Tophoney, Mike Disora and John Robert Lim. They did everything in their power to help me get this car. At first it was not looking good such as Scott Tophoney, Mike Disora and John Robert Lim. They did everything in their power to help me get this car. At first it was not looking good for me at all. I had no faith, that I would get a car. Scott told me dont worry have faith, we going to try everything to get you this car. Scott kept saying dont give up we working hard. Finally that one phone call that change my life for ever. Just the sound of Scott's voice telling me come pick up your car, I was shocked. All I can do was thank God and Scott for letting this happen. It's hard being with two kids and having to wait for someone to take you anywhere. This car change my life, my train of thought and everything else. It feels great. Thanks to the hard works at kelly nissan, Scott, Mike and John Thanks again. More

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Scott was very helpful with his assistance in purchasing my new car. He found the perfect vehicle for me, and then worked with Mike to find a loan that would go through. Everyone at Kelly was very friendly. my new car. He found the perfect vehicle for me, and then worked with Mike to find a loan that would go through. Everyone at Kelly was very friendly. More

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I researched the cars available online first to narrow my choices. Kelly's website was very easy to use, and there was alot of information available. Scott Tophoney was my sales consultant, and he was very choices. Kelly's website was very easy to use, and there was alot of information available. Scott Tophoney was my sales consultant, and he was very informative without being too aggressive. After test driving a 2009 Altima, Scott presented the same Autocheck review that I had printed from the website. Scott also printed Kelly BlueBook information before we discussed pricing. Scott and Mike Desora worked with me on the trade-in value of my older Maxima. Mike also worked with John Robert Lim to provide warranty coverage that met my needs and that I could afford. I drove around for an hour after the purchase to get a feel for the car, and so far I am very pleased with my purchase. Everyone at Kelly kept working with me until we had a deal that both parties felt was fair. I will be recommending Kelly to anyone looking for a used car. More

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Happy and satisfied aren't even the words to use by the time I left this dealership, even after. I was able to purchase a beautiful vehicle for a great price, which was not what I had originally expected. time I left this dealership, even after. I was able to purchase a beautiful vehicle for a great price, which was not what I had originally expected. Regardless of the expectations I had that I expressed to each person I dealt with, the customer service that I had recieved was superb and I couldn't have asked for a better team of people to do business with. I also recently had to have a service appointment for a flat tire I unfortunatley encountered and once again, amazing service. I have and will recommend Kelly Nissan of Rt 33 to any friends and or family I have looking for a new or used vehicle. It was a long process, don't get me wrong, but my salesman Ray Lavigne couldn't have made it anymore pleasentful than it was. He tried a variety of things to get me into the perfect car for me and didn't leave me hanging. Thank you to everyone at Kelly Nissan for an experience I will not forget! - Leeanne Creasy More

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If you want customer service that has a genuine touch of If you want customer service that has a genuine touch of class then Kelly Nissan used cars is the place. From the start, I encounter professional If you want customer service that has a genuine touch of class then Kelly Nissan used cars is the place. From the start, I encounter professionals who enjoyed their occupations-- a rare welcomed surprise. Manager Mike Disora, knows what quality of work is about, Mike asked me what I wanted, and did not cease until I got exactly what I wanted. Mike is a professional who understands the power of the human touch. Mike’s diligence is a family-quality that is unmatched at any other dealers. Scott Tophoney’s friendly sales manners prompted my sister to purchase a 2012 Nissan Sentra, and introduce Scott to me. I purchased the vehicle I dreamed of for months 2011 Hyundai. My sister and I will never forget Scott’s sense of humor. John Arena, put me at ease signing the contract, because his confidence and calm manner. The overall experience was a positive story to recall for years to come, because it removes the fear people have about buying a car. I will come back when I want to trade in my car. Rosalina Moore Eastern Virginia Medical School Graduate Student More

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Hello Kelly Nissan, I would like to thank Scott Hello Kelly Nissan, I would like to thank Scott Tophoney for all the help that he gave me in purchasing my nissan sentra. He has such a wonderful Hello Kelly Nissan, I would like to thank Scott Tophoney for all the help that he gave me in purchasing my nissan sentra. He has such a wonderful memory. I had stopped to the Kelly Nissan a while ago, but I couldn't stay to look at the vehicles. I left and returned today and he definitely remembered me. He is so knowledgeable with his job, kind, and not pushy at all. He has a wonderful personality. He gave me good advice. Also John and Mike were great. They both made me feel relaxed. I would definitely recommend Kelly Nissan to all my friends. Thank you I will definitely enjoy my new car. Sincerely, Claudie a Happy customer. More

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My experience so far (just made the purchase today) has been exemplary! My sales associate, Scott Tophoney, was never pushy but rather helpful, courteous and patient. I found him personable and accommodati been exemplary! My sales associate, Scott Tophoney, was never pushy but rather helpful, courteous and patient. I found him personable and accommodating. I had been looking for a while for exactly what I wanted and by chance on a Sunday drive I found it at Kelly. Within one week I was driving it home. We went back and forth trying to work a fair deal for both of us. I was afforded every courtesy including allowing me to bring in my own mechanic to go over the truck. When we arrived the truck was up on the lift awaiting our inspection as promised. Scott was off that night so Mark Soyer assisted us. Great guy! We found a few things that I felt needed to be addressed in order for me to purchase the truck. There were only three items I needed to seal the deal. I certainly didn’t expect the replacement of the tires I requested would be addressed because while they were near the end of their life they were still within inspection guidelines. I was very surprised when Scott contacted me after he and Mike Disora reviewed my proposal, which included me wanting more for my trade in value, and he told me that he could do no better on the trade, however, they would put new tires on for me. That sealed the deal for me. I got everything I wanted in one way or another. Finally, John Arena did a great job assisting me with the financing. Overall to this point I believe I got a good deal and was treated fairly. My experience was very positive and I hope that it remains this way. Judging from what I experienced in the past week, I believe it will. More

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I recently bought a used Mitsubishi Eclipse convertible. Maureen was great with the car buying process and did not make me feel pressured or that there was any game playing going on with her and manager. I Maureen was great with the car buying process and did not make me feel pressured or that there was any game playing going on with her and manager. I had the car quickly and was pleased with the overall service. More

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Maureen and Mike made this possible for me, I really appreciate how they treated me throughout the whole process i felt like i was part of their family. I am a young man who really needed the guidance t appreciate how they treated me throughout the whole process i felt like i was part of their family. I am a young man who really needed the guidance threw this whole financing process and they definitely did the A+ Job for me. I recommend them to everyone i know and my parents are buying their Nissan Murano with kelly nissan as well! More

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The dealership seemed to be very outgoing and helpful, and tried to make the process as painless as possible. There was about a three and a half hour process from start to finish. It was definitely a lot and tried to make the process as painless as possible. There was about a three and a half hour process from start to finish. It was definitely a lot better of an experience this time than last time. Scott was very outgoing and was determined to help us find the vehicle that fit our family best. Mike also was very helpful with negotiating the price and getting us to where we wanted to be. Overall we were very pleased with our experience here and would definitely recommend this dealership to the Lehigh Valley and anyone else. More

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