
Dealership Experience
10 yrs
Industry Experience
11 yrs
Languages Spoken
English
103 Reviews
Write a Review103 Reviews of Mike Ebert
September 28, 2023
Just helped my daughter buy her first car in her name--the new Envista. She wanted it so bad and Justin Grubb and his team at Liberty Buick made it happen and it was so seamless and easy for her. Th name--the new Envista. She wanted it so bad and Justin Grubb and his team at Liberty Buick made it happen and it was so seamless and easy for her. They found the color she wanted and gave us every discount possible. Justin honestly customized the purchase for her to get her the payment she could afford and the safety features and warranties that help me to sleep at night. THANK YOU Justin and Liberty Buick! More
Other Employees Tagged: Justin Grubb, Tim Johnson
August 25, 2023
This is by far the worse dealership and abuse of the elderly that I have experienced. My 79 year old mother received a letter from her car insurance stating that they were salvaging her car and she wou elderly that I have experienced. My 79 year old mother received a letter from her car insurance stating that they were salvaging her car and she would receive around 20k. She brought this letter to the dealership the day she received it and they allowed her to purchase a used Buick with the 20k down, which she did not even have yet. She wrote them a post dated check on the grounds of "just let us know when to cash it" and off they sent her with this SUV. I've never heard of such a thing from a dealer. Just taking someone's word about money they don't have. She then realizes she is not getting the money from the car insurance and goes back the next day. They renegotiated her deal to be 5k down (which she still doesn't even have) and 500 a month for 6 years!!! Did they even bother running any credit reports from my mother?? This should never have been accepted. They actually told her they would get her payments down to about $200 a month but they would figure that out later. Now my poor mother owes 5k which she doesn't even have and the finance guy from the dealership continues to call and threaten to take any savings she has as well as her 1 bedroom condo if she doesn't pay the 5k! Who does this crap??? Yeah, they got her to sign the paperwork but she was clearly confused as well as lied to about "we will get your payments down to $200). All my mother wanted to do was return this used car yet they refused unless she gave them the 5k. And like I said.......they continued to call and threaten her that they would only allow her to return it if she gave them the 5k and if she didn't they threatened her with lawsuits and taking her home away. Talk about abuse of the elderly. Plus I tried to call the GM of the dealership to discuss the issue and was told he would be back in a couple days. I the meantime the finance guy calls me and threatens me the same way he threatened my mother......and says the GM won't be back for 3 weeks. Give me a break......really sounds like some shady crap is going on over here. I would recommend people stay clear and far from this dealer......or at least don't let your elderly parents go here. I really wish I knew about my mom going here but she didn't let me know till a couple days after. They should be ashamed of themselves. More
May 18, 2023
Thank you to everyone at Liberty Buick for assisting me with my purchase. Justin G did a wonderful job and it was a pleasure working with him. Everyone was very friendly and welcoming. I would return for a with my purchase. Justin G did a wonderful job and it was a pleasure working with him. Everyone was very friendly and welcoming. I would return for any future car buying needs. More
Other Employees Tagged: Justin Grubb
January 19, 2023
Justin made sure my experience at Liberty Buick went well and was positive. Even after the purchase of my vehicle, Justin was willing to answer some more questions I had. and was positive. Even after the purchase of my vehicle, Justin was willing to answer some more questions I had. More
Other Employees Tagged: Justin Grubb
January 08, 2023
Professional organized empathetic really are about the customer. This is our 4th Buick at this dealership. customer. This is our 4th Buick at this dealership. More
Other Employees Tagged: Nathan Zimmerman
December 26, 2022
Everything was great The whole process was easy The salesman was very professional and helpful. Liberty Buick is the best salesman was very professional and helpful. Liberty Buick is the best More
Other Employees Tagged: Randy Edwards
December 18, 2022
The best experience I’ve ever had with a salesman John Monaco. No xx no pressure, very pleasant. I’ve heard wonderful stories about liberty Buick. So far they all seem true. I love my Buick❤️ thank you fo Monaco. No xx no pressure, very pleasant. I’ve heard wonderful stories about liberty Buick. So far they all seem true. I love my Buick❤️ thank you for making my car shopping experience a pleasure. Sharon Johnson More
Other Employees Tagged: John Monaco
December 01, 2022
We had a great experience purchasing a used vehicle. Brandon Hamm understood our needs and provided all the information we needed in both a personable and professional manner. We would recommend Brandon Brandon Hamm understood our needs and provided all the information we needed in both a personable and professional manner. We would recommend Brandon! More
Other Employees Tagged: Brandon Hamm
September 12, 2022
Overall I was satisfied with the experience. The sales guy Glenn Ryan was quick to send me a video email of the car I was interested in which was a nice touch that I didn't experience anywhere The sales guy Glenn Ryan was quick to send me a video email of the car I was interested in which was a nice touch that I didn't experience anywhere else. They did play a bit of the haggle game with my trade in where the sales person disappears and comes back with a number, then disappears again and comes back with another number and so on. I wasn't planning on trading my car, so the game was annoying. But they did eventually give me a price for my trade in that rivaled my private sale research, so I did it. More

