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Mike Falconeri
Mike Falconeri at Executive Dodge Jeep RAM

Mike Falconeri | Page 14

Service Advisor

Executive Dodge Jeep RAM

406 S Orchard St
Wallingford, CT 06492

4.8
322 Reviews
4.8

322 Reviews

Write a Review

322 Reviews of Mike Falconeri

April 12, 2023

Dealership Rating
Employee Rating

I have enjoyed coming here for regular maintenance since purchasing my vehicle from here in 2015. More

by ELIZABETHVILLANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan , Hector Quinones

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Apr 13, 2023

Executive Dodge Jeep RAM responded

It has been a pleasure serving you over the years, Elizabeth. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Dodge Jeep RAM; we look forward to having you as a valued customer for many years to come. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

April 12, 2023

Dealership Rating
Employee Rating

Excellent customer service. Job done promptly. In and out quick. Highly recommend customers to consider buying from you. More

by SCHESTER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan , Hector Quinones

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Apr 12, 2023

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

April 11, 2023

Dealership Rating
Employee Rating

Professional, polite, good service. You check out more than the oil change. Nice waiting area. More

by funnywild
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 12, 2023

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your thoughts on working with Mike and our team. We're glad to hear we delivered such a great experience! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

April 11, 2023

Dealership Rating
Employee Rating

Excellent customer service. Very efficient was in an out in under an hour for my appointment! More

by TBARRY220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 12, 2023

Executive Dodge Jeep RAM responded

We are very happy to hear Mike provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

April 10, 2023

Dealership Rating
Employee Rating

Service was prompt and courteous I will definitely come back to this dealership for all my needs More

by CHRISMASSAROSUPREMEBUILDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Dzwonchyk, Keith Filleul, Daniel Brennan, Andrew Strauss , Brittany Lowell, Hector Quinones, Giovanni Sabino, Manny Salinas

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Apr 11, 2023

Executive Dodge Jeep RAM responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Dodge Jeep RAM to be a positive one. Please don't hesitate to reach out if you need anything else. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

April 08, 2023

Dealership Rating
Employee Rating

I had a transmission replaced in my Dodge grand caravan and there was a lot of things disconnected that we're not connected back in I was not happy with the work and this was not the first time last time I More

by tonyalfagtv
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 11, 2023

Executive Dodge Jeep RAM responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

April 08, 2023

Dealership Rating
Employee Rating

Great service. They only recommend things to be done that are truly needed. Pricing is fair also. More

by BECROFT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan , Hector Quinones

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Apr 08, 2023

Executive Dodge Jeep RAM responded

Thank you for choosing Executive Dodge Jeep RAM. Thank you for the five-star rating. We appreciate your business and look forward to serving you for years to come. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

March 30, 2023

Dealership Rating
Employee Rating

Professional staff with great communication while waiting for my vehicles service work to be completed. More

by johnsjacobi666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan , Hector Quinones

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Mar 31, 2023

Executive Dodge Jeep RAM responded

Thanks for sharing your thoughts about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

March 29, 2023

Dealership Rating
Employee Rating

Great! Thanks again! Very happy with service vehicle is running very smooth like brand new More

by mynicod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan , Hector Quinones

Report | Print
Mar 31, 2023

Executive Dodge Jeep RAM responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

March 29, 2023

Dealership Rating
Employee Rating

The staff are friendly but most importantly they are very helpful. The waiting room is clean and comfortable. More

by smbrookssr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan

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Mar 31, 2023

Executive Dodge Jeep RAM responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Dodge Jeep RAM, we look forward to having you as one of our valued customers for many more years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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