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Mike Falconeri
Mike Falconeri at Executive Dodge Jeep RAM

Mike Falconeri | Page 17

Service Advisor

Executive Dodge Jeep RAM

406 S Orchard St
Wallingford, CT 06492

4.8
322 Reviews
4.8

322 Reviews

Write a Review

322 Reviews of Mike Falconeri

January 29, 2023

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Employee Rating

Drop off to pick up, great experience. Would go back when needed. Thank you, Ron More

by Willysronmasse2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Howie Hafford

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Jan 30, 2023

Executive Dodge Jeep RAM responded

Thanks for sharing your thoughts about your experience with Executive Dodge Jeep RAM. Mike and our team appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

January 21, 2023

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Employee Rating

Great service, very professional, every time. I had been here for every service after purchase, they have always been great More

by infowillettcarpentry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan , Howie Hafford

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Jan 22, 2023

Executive Dodge Jeep RAM responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

January 20, 2023

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Employee Rating

Very attentive. Prompt service. Cheerful and courteous. Give Mike Falconeri a big raise. Convenience and pricing, lastly, ensure I will never go anywhere else. More

by Ricardo Quental
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 22, 2023

Executive Dodge Jeep RAM responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Ricardo, for choosing Executive Dodge Jeep RAM! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

January 19, 2023

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Employee Rating

Everyone was very nice and helpful but I waited 1 hr and 30 min for an oil change/rotation. More

by clareadele81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Daniel Brennan , Howie Hafford

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Jan 20, 2023

Executive Dodge Jeep RAM responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We’d love the opportunity to address any issues with our team here. Thank you for your time.

January 17, 2023

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Employee Rating

The dealer Did not provide a loaner vehicle and did not wash my truck, when I bought my truck frim them that is what they promised More

by JOSEL.RODRIGUEZREYES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Daniel Brennan , Howie Hafford

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Jan 17, 2023

Executive Dodge Jeep RAM responded

Josel, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Jan 18, 2023

JOSEL.RODRIGUEZREYES responded

Jose Rodriguez 21 sorrento rd Wallingford (203)317-9395 When I bought my truck from executive jeep at Wallingford, they were very proud to offer the wagoneer client service, which it was supposed to be a “VIP service” so far I have not experience any VIP service aftee dropping off my truck for service I have to walk home. I owed a 2007 chevrolet avalanche, I brought it to my local dealer for service in 2022 and the dealer gave me a loaner vehicle without me asking me for it. I did not buy the truck from this dealer and it was the first time me using this dealer, which I will be buying a new truck from them.

January 14, 2023

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Wonderful job. Thank you very much for your patience. Happy New Year to ALL of you More

by LOURDES Vazquez
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan , Howie Hafford

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Jan 16, 2023

Executive Dodge Jeep RAM responded

Lourdes, Thank you for choosing Executive Dodge Jeep RAM. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

January 07, 2023

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Employee Rating

Executive Dodge/Jeep always comes thru in fixing my Jeep. The service department is the best, they are professional and always communicate with me on what’s going on with my vehicle More

by Beth
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jan 08, 2023

Executive Dodge Jeep RAM responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

January 06, 2023

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Employee Rating

Everyone was really nice and helpful. They made sure to explain what was wrong with my car in a manner in which I understood. More

by suevillalobos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Dzwonchyk, Kevin Miller, Daniel Brennan , Howie Hafford

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Jan 08, 2023

Executive Dodge Jeep RAM responded

Thank you so much for your great review! We appreciate you choosing Executive Dodge Jeep RAM, Sue. Please don't hesitate to reach out if you need anything else. We're always happy to help. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

January 05, 2023

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Employee Rating

I have had a very good experiences with this dealership. Great customer service thank you. More

by abigailandreucci
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Howie Hafford

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Jan 06, 2023

Executive Dodge Jeep RAM responded

Thank you for choosing Executive Dodge Jeep RAM. Your feedback and rating mean a lot to us. We're glad we were able to help, Abigail, and we hope to see you again! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

January 05, 2023

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Employee Rating

Work was done on time Good communication with staff Did a safety check at no charge More

by mmb1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 06, 2023

Executive Dodge Jeep RAM responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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