Mike Falconeri
Mike Falconeri at Executive Dodge Jeep RAM

Mike Falconeri | Page 29

Service Advisor

Executive Dodge Jeep RAM

406 S Orchard St
Wallingford, CT 06492

4.8
322 Reviews
4.8

322 Reviews

Write a Review

322 Reviews of Mike Falconeri

August 04, 2022

Dealership Rating
Employee Rating

This dealership is always so clean. The service center is so kind, very punctual and extremely thorough. More

by Shelbwilly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marie Kramkou, Ben Stone

Aug 04, 2022

Executive Dodge Jeep RAM responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

August 03, 2022

Dealership Rating
Employee Rating

Mike F made obtaining a rental vehicle and the entire process of having my vehicle serviced, which was a lengthy servicing this time, much more easy. He was polite, professional, prompt and very easy to More

by mtmontefusco
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 04, 2022

Executive Dodge Jeep RAM responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Mike to be a positive one at Executive Dodge Jeep RAM. Please don't hesitate to reach out if you need anything else. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

August 02, 2022

Dealership Rating
Employee Rating

I don't mind paying for service as long as it is done correctly . What I don't understand is work being done and I get my truck with grease marks all over . Or service being done and it doesn't correct More

by PLYROCKS1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Stone

Aug 03, 2022

Executive Dodge Jeep RAM responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We’d love to get to the bottom of this and turn things around for you.

August 02, 2022

Dealership Rating
Employee Rating

I am pleased with the service at Executive Dodge, Jeep and Ram. The service department’s representatives were kind and respectful. More

by SALLYJOHN05
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 03, 2022

Executive Dodge Jeep RAM responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

August 02, 2022

Dealership Rating
Employee Rating

The service staff were friendly and knowledgeable. My radio was swapped out in an hour just as they predicted. I’m very pleased with the service I received. More

by corihass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marie Kramkou, Ben Stone

Aug 03, 2022

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 31, 2022

Dealership Rating
Employee Rating

Any experience I have had with Executive Dodge Jeep has always been great. From service to sales, top notch More

by Crc8292
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marie Kramkou

Aug 01, 2022

Crc8292 responded

Any experience I have had with Executive Dodge Jeep has always been great from service to sales , top notch organization

July 31, 2022

Dealership Rating
Employee Rating

Work was performed in a reasonable amount of time with no issues with the work done. More

by Sasplain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2022

Executive Dodge Jeep RAM responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Executive Dodge Jeep RAM! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 31, 2022

Dealership Rating
Employee Rating

Executive Jeep has been wonderful from purchase to after the sale. Brought our new Grand Cherokee L in for oil change and some minor software update, they were helpful and informed us of each step of the pr More

by JKKMPETIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Dzwonchyk , Marie Kramkou, Ben Stone

Aug 01, 2022

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 29, 2022

Dealership Rating
Employee Rating

Excellent service staff! Very helpful and attentive to my needs. Always handle my issues promptly More

by LifeinSC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marie Kramkou, Ben Stone

Aug 01, 2022

Executive Dodge Jeep RAM responded

Thank you for choosing Executive Dodge Jeep RAM, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 29, 2022

Dealership Rating
Employee Rating

When making the appointment the dealership took my car into the shop the next day. I had called several other dealerships and the wait was over a week. They were wonderful and got my car in and out so I c More

by SHANNON C FREEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2022

Executive Dodge Jeep RAM responded

Thanks for sharing your thoughts about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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