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Mike Falconeri
Mike Falconeri at Executive Dodge Jeep RAM

Mike Falconeri | Page 29

Service Advisor

Executive Dodge Jeep RAM

406 S Orchard St
Wallingford, CT 06492

4.9
328 Reviews
4.9

328 Reviews

Write a Review

328 Reviews of Mike Falconeri

August 09, 2022

Dealership Rating
Employee Rating

Got the seatbelt done in immensely good time and got the part very quickly and adjusted schedule accordingly to allow me to get in and out More

by Mike Perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Nguyen

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Aug 10, 2022

Executive Dodge Jeep RAM responded

Thank you, Mike! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

August 09, 2022

Dealership Rating
Employee Rating

They did a great job serving my truck and got it right back to me More

by John Apuzzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erika Bokon, John Nguyen, CJ Smith, John Vallejo

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Aug 10, 2022

Executive Dodge Jeep RAM responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

August 06, 2022

Dealership Rating
Employee Rating

I came to do business with this dealership with a concern I had from one of their other locations. CJ the general manager not only addressed my concerns and came up with a solution , also thanks to Mike Alt More

by Andrew Godek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marie Kramkou, John Nguyen, CJ Smith, Ben Stone

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Aug 08, 2022

Executive Dodge Jeep RAM responded

Thank you for choosing Executive Dodge Jeep RAM, Andrew. We appreciate your fantastic feedback and five-star rating. We look forward to sharing this fabulous review with our crew. We're glad we were able to help, and we hope to see you again! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

August 05, 2022

Dealership Rating
Employee Rating

Client for just over 15 years. Service department is the best around. Any of my concerns voice to them they address and reach out to me if something else is needed to be done. More

by MLABELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marie Kramkou, Ben Stone, Rafael

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Aug 08, 2022

Executive Dodge Jeep RAM responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Dodge Jeep RAM. We look forward to having you as one of our valued customers for years to come. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

August 04, 2022

Dealership Rating
Employee Rating

Everyone and everything was Friendly, quick, convenient service with a smile. The communication was excellent. More

by Dream17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marie Kramkou, Ben Stone

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Aug 08, 2022

Executive Dodge Jeep RAM responded

Thank you for your business. We appreciate you taking the time to leave us a five-star review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

August 04, 2022

Dealership Rating
Employee Rating

Very disappointed that they would remove the mail in the tire and repair it. Very disappointing More

by thomasroche2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kevin Miller

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Aug 04, 2022

Executive Dodge Jeep RAM responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and, hopefully, we can get to the bottom of this.

Aug 04, 2022

thomasroche2016 responded

Not interested in any further discussions. The person I felt with called to reexplain why he said what he said. I understand. Doesn’t make it any more satisfying for me. No need for anymore talks

August 04, 2022

Dealership Rating
Employee Rating

This dealership is always so clean. The service center is so kind, very punctual and extremely thorough. More

by Shelbwilly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marie Kramkou, Ben Stone

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Aug 04, 2022

Executive Dodge Jeep RAM responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

August 03, 2022

Dealership Rating
Employee Rating

Mike F made obtaining a rental vehicle and the entire process of having my vehicle serviced, which was a lengthy servicing this time, much more easy. He was polite, professional, prompt and very easy to More

by mtmontefusco
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Report | Print
Aug 04, 2022

Executive Dodge Jeep RAM responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Mike to be a positive one at Executive Dodge Jeep RAM. Please don't hesitate to reach out if you need anything else. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

August 02, 2022

Dealership Rating
Employee Rating

I don't mind paying for service as long as it is done correctly . What I don't understand is work being done and I get my truck with grease marks all over . Or service being done and it doesn't correct More

by PLYROCKS1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Stone

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Aug 03, 2022

Executive Dodge Jeep RAM responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We’d love to get to the bottom of this and turn things around for you.

August 02, 2022

Dealership Rating
Employee Rating

I am pleased with the service at Executive Dodge, Jeep and Ram. The service department’s representatives were kind and respectful. More

by SALLYJOHN05
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
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Aug 03, 2022

Executive Dodge Jeep RAM responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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