Mike Falconeri
Mike Falconeri at Executive Dodge Jeep RAM

Mike Falconeri | Page 29

Service Advisor

Executive Dodge Jeep RAM

406 S Orchard St
Wallingford, CT 06492

4.9
315 Reviews
4.9

315 Reviews

Write a Review

315 Reviews of Mike Falconeri

July 31, 2022

Dealership Rating
Employee Rating

Executive Jeep has been wonderful from purchase to after the sale. Brought our new Grand Cherokee L in for oil change and some minor software update, they were helpful and informed us of each step of the pr More

by JKKMPETIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Dzwonchyk , Marie Kramkou, Ben Stone

Aug 01, 2022

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 29, 2022

Dealership Rating
Employee Rating

Excellent service staff! Very helpful and attentive to my needs. Always handle my issues promptly More

by LifeinSC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marie Kramkou, Ben Stone

Aug 01, 2022

Executive Dodge Jeep RAM responded

Thank you for choosing Executive Dodge Jeep RAM, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 29, 2022

Dealership Rating
Employee Rating

When making the appointment the dealership took my car into the shop the next day. I had called several other dealerships and the wait was over a week. They were wonderful and got my car in and out so I c More

by SHANNON C FREEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2022

Executive Dodge Jeep RAM responded

Thanks for sharing your thoughts about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 29, 2022

Dealership Rating
Employee Rating

Been coming here for years. Service is quick and the staff are always very pleasant and accommodating. More

by MADAMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marie Kramkou, Ben Stone

Aug 01, 2022

Executive Dodge Jeep RAM responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 29, 2022

Dealership Rating
Employee Rating

Work was performed as discussed and on time. Staff was very friendly and helpful also More

by Jim.pretti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Stone

Aug 01, 2022

Executive Dodge Jeep RAM responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 27, 2022

Dealership Rating
Employee Rating

The people were very professional and courteous. They were timely in the sign and the showroom and facility and people were all polite and willing to help. More

by blakebn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marie Kramkou

Jul 27, 2022

Executive Dodge Jeep RAM responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 23, 2022

Dealership Rating
Employee Rating

Always have been good until last visit, no phone call to say vehicle is ready for just an oil change and tire rotation giving the whole day to complete picking up after work and no help to retrieve vehicle More

by fmisur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ben Stone

Jul 28, 2022

Executive Dodge Jeep RAM responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Jul 28, 2022

Executive Dodge Jeep RAM responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

July 22, 2022

Dealership Rating
Employee Rating

I like the dealership I like the people there who I work with they all do a great job More

by Popsrod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dennis Simuong , Erika Bokon, John Nguyen, Ben Stone, Mark Zurlis

Jul 25, 2022

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 22, 2022

Dealership Rating
Employee Rating

Dealership is easy and a friendly investment. This one was pretty simple, just an oil change. More

by KOWALSKI105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marie Kramkou, Ben Stone

Jul 25, 2022

Executive Dodge Jeep RAM responded

Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Dodge Jeep RAM! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 21, 2022

Dealership Rating
Employee Rating

Very nice, easy to make an appointment. They were able to help me in a time of need More

by dvile18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marie Kramkou, Ben Stone

Jul 22, 2022

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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