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Mike Falconeri
Mike Falconeri at Executive Dodge Jeep RAM

Mike Falconeri | Page 28

Service Advisor

Executive Dodge Jeep RAM

406 S Orchard St
Wallingford, CT 06492

4.8
296 Reviews
4.8

296 Reviews

Write a Review

296 Reviews of Mike Falconeri

July 21, 2022

Dealership Rating
Employee Rating

Very nice, easy to make an appointment. They were able to help me in a time of need More

by dvile18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marie Kramkou, Ben Stone

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Jul 22, 2022

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 18, 2022

Dealership Rating
Employee Rating

Dealership always does an awesome job got me in and out very quickly everybody there was very polite and helpful More

by jdemayo70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: CJ Smith, Ben Stone

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Jul 18, 2022

Executive Dodge Jeep RAM responded

We appreciate your business and our team looks forward to serving you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

Jul 18, 2022

jdemayo70 responded

This whole crew acts like a family from the top to the bottom The general manager and all his staff is always very accommodating very polite energetics this is probably my fourth vehicle from this dealership can’t say enough about them

July 17, 2022

Dealership Rating
Employee Rating

Service Advisor Mike Falconeri was prompt efficient and curtesy. I drive all they way from Bridgeport to have them do our service work on all our Ram Trucks More

by christaylorbpt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Jul 18, 2022

Executive Dodge Jeep RAM responded

Thank you for the kind words for Mike and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 16, 2022

Dealership Rating
Employee Rating

Great service without waiting long. Always pleasant customer service. Ease in making appointments in a timely manner. More

by KANZIANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Evie Reyes , John Nguyen, CJ Smith

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Jul 16, 2022

Executive Dodge Jeep RAM responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 16, 2022

Dealership Rating
Employee Rating

Service department does an incredible job , one of the best i have seen over 20 years. More

by GPEREZ44
Recommend Dealer
Yes

Other Employees Tagged: Marie Kramkou, Ben Stone

Helpful
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Jul 16, 2022

Executive Dodge Jeep RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Dodge Jeep RAM, we look forward to having you as one of our valued customers for many more years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 16, 2022

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Employee Rating

Satisfied with service, professionalism, work performed, completion time, availability, courteous, response time, counter staff was as well More

by ALVEND0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Jul 16, 2022

Executive Dodge Jeep RAM responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 15, 2022

Dealership Rating
Employee Rating

great job at this from this dealer they got my problem solved , i was surprised they where able to find the right problem at our van , thank you so much guys More

by hoseortegajr2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marie Kramkou, Ben Stone

Helpful
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Jul 15, 2022

Executive Dodge Jeep RAM responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 15, 2022

Dealership Rating
Employee Rating

They worked well to ensure my bumper-to-bumper warranty covered a significant chunk of my work need it on my Jeep. More

by JPOSWINSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marie Kramkou, Ben Stone

Helpful
Report | Print
Jul 15, 2022

Executive Dodge Jeep RAM responded

Thank you for choosing Executive Dodge Jeep RAM, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 15, 2022

Dealership Rating
Employee Rating

Everyone was very nice and car was ready when they said it would be. Very happy More

by joevalentino6981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marie Kramkou, Ben Stone

Helpful
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Jul 15, 2022

Executive Dodge Jeep RAM responded

Joe, Thanks for sharing your thoughts about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 15, 2022

Dealership Rating
Employee Rating

This dealer did not honor the appointment date. Took 2 days to diagnose the problem. Quoted 3200 for the repair 2500 for the part and close to 800 for the labor. Then proceeded to tell me there wer More

by Ifixthings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Helpful
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Jul 19, 2022

Executive Dodge Jeep RAM responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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