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Mike Falconeri
Mike Falconeri at Executive Dodge Jeep RAM

Mike Falconeri | Page 31

Service Advisor

Executive Dodge Jeep RAM

406 S Orchard St
Wallingford, CT 06492

4.8
322 Reviews
4.8

322 Reviews

Write a Review

322 Reviews of Mike Falconeri

July 16, 2022

Dealership Rating
Employee Rating

Service department does an incredible job , one of the best i have seen over 20 years. More

by GPEREZ44
Recommend Dealer
Yes

Other Employees Tagged: Marie Kramkou, Ben Stone

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Jul 16, 2022

Executive Dodge Jeep RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Dodge Jeep RAM, we look forward to having you as one of our valued customers for many more years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 16, 2022

Dealership Rating
Employee Rating

Great service without waiting long. Always pleasant customer service. Ease in making appointments in a timely manner. More

by KANZIANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Nguyen, Evie Reyes, CJ Smith

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Jul 16, 2022

Executive Dodge Jeep RAM responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 15, 2022

Dealership Rating
Employee Rating

This dealer did not honor the appointment date. Took 2 days to diagnose the problem. Quoted 3200 for the repair 2500 for the part and close to 800 for the labor. Then proceeded to tell me there wer More

by Ifixthings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Jul 19, 2022

Executive Dodge Jeep RAM responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

July 15, 2022

Dealership Rating
Employee Rating

great job at this from this dealer they got my problem solved , i was surprised they where able to find the right problem at our van , thank you so much guys More

by hoseortegajr2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marie Kramkou, Ben Stone

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Jul 15, 2022

Executive Dodge Jeep RAM responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 15, 2022

Dealership Rating
Employee Rating

Needed an oil change and tire rotation. Got an appointment within 24 hours and was in and out in about 90 minutes. Service was terrific. More

by cqvitsoccer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jul 15, 2022

Executive Dodge Jeep RAM responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Executive Dodge Jeep RAM! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 15, 2022

Dealership Rating
Employee Rating

Nice dealership with knowledge about auto industry. Very flexible with getting you in for service. Friendly staff More

by kgoodrich
Recommend Dealer
Yes

Other Employees Tagged: Marie Kramkou, Ben Stone

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Jul 15, 2022

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 15, 2022

Dealership Rating
Employee Rating

It was my first oil change on my new Scat. The service was excellent, but it was to be expected. It was excellent with my old Scat as well. Thank you More

by ANNUNZIATOMIKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Dzwonchyk, Keith Filleul , Marie Kramkou, CJ Smith, Ben Stone, Mark Zurlis

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Jul 15, 2022

Executive Dodge Jeep RAM responded

We appreciate your business and our team looks forward to serving you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 15, 2022

Dealership Rating
Employee Rating

They worked well to ensure my bumper-to-bumper warranty covered a significant chunk of my work need it on my Jeep. More

by JPOSWINSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marie Kramkou, Ben Stone

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Jul 15, 2022

Executive Dodge Jeep RAM responded

Thank you for choosing Executive Dodge Jeep RAM, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 15, 2022

Dealership Rating
Employee Rating

Everyone was very nice and car was ready when they said it would be. Very happy More

by joevalentino6981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marie Kramkou, Ben Stone

Report | Print
Jul 15, 2022

Executive Dodge Jeep RAM responded

Joe, Thanks for sharing your thoughts about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 14, 2022

Dealership Rating
Employee Rating

Excellent service and very professional staff. They explained everything in detail. Great staff and very friendly More

by ANND5420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jul 15, 2022

Executive Dodge Jeep RAM responded

Thank you for your business and this review. We're happy to hear Mike and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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