Service department does an incredible job , one of the
best i have seen over 20 years.
best i have seen over 20 years.
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by GPEREZ44
Verified Customer
Verified Customer
Other Employees Tagged:
Marie Kramkou, Ben Stone
Jul 16, 2022 -
Executive Dodge Jeep RAM responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Dodge Jeep RAM, we look forward to having you as one of our valued customers for many more years to come!
Vehicle ownership the way it was meant to be
The Executive Way
Drive with confidence
Great service without waiting long.
Always pleasant customer service. Ease in making appointments in a timely manner.
Always pleasant customer service. Ease in making appointments in a timely manner.
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by KANZIANO
Verified Customer
Verified Customer
Other Employees Tagged:
John Nguyen, Evie Reyes, CJ Smith
Jul 16, 2022 -
Executive Dodge Jeep RAM responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Vehicle ownership the way it was meant to be
The Executive Way
Drive with confidence
This dealer did not honor the appointment date.
Took 2 days to diagnose the problem. Quoted 3200 for the repair 2500 for the part and close to 800 for the labor. Then proceeded to tell me there wer
Took 2 days to diagnose the problem. Quoted 3200 for the repair 2500 for the part and close to 800 for the labor. Then proceeded to tell me there were no parts available anywhere. I was easily able to source the part from a nearby dealership and inquired who else had the needed part - they confirmed the dealer my truck was at had the part in stock! Ultimately I bought the part for my truck for 1500 and replaced the pump in less than an hour without any special tools. The work order said I refused the repair when I went to pick up the truck which was a lie. I was basically begging for the repair as I needed my truck fixed. So after I noticed the at they corrected the work order noting that they couldn’t fix the truck due to a lack of a part. Lack of trust and outrageous quotes for a very straight forward repair.
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by Ifixthings
Verified Customer
Verified Customer
Jul 19, 2022 -
Executive Dodge Jeep RAM responded
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
great job at this from this dealer they got my problem
solved , i was surprised they where able to find the right problem at our van , thank you so much guys
solved , i was surprised they where able to find the right problem at our van , thank you so much guys
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by hoseortegajr2000
Verified Customer
Verified Customer
Other Employees Tagged:
Marie Kramkou, Ben Stone
Jul 15, 2022 -
Executive Dodge Jeep RAM responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Vehicle ownership the way it was meant to be
The Executive Way
Drive with confidence
Needed an oil change and tire rotation.
Got an appointment within 24 hours and was in and out in about 90 minutes. Service was terrific.
Got an appointment within 24 hours and was in and out in about 90 minutes. Service was terrific.
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by cqvitsoccer
Verified Customer
Verified Customer
Jul 15, 2022 -
Executive Dodge Jeep RAM responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Executive Dodge Jeep RAM!
Vehicle ownership the way it was meant to be
The Executive Way
Drive with confidence
Nice dealership with knowledge about auto industry.
Very flexible with getting you in for service. Friendly staff
Very flexible with getting you in for service. Friendly staff
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by kgoodrich
Verified Customer
Verified Customer
Other Employees Tagged:
Marie Kramkou, Ben Stone
Jul 15, 2022 -
Executive Dodge Jeep RAM responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again.
Vehicle ownership the way it was meant to be
The Executive Way
Drive with confidence
It was my first oil change on my new Scat.
The service was excellent, but it was to be expected. It was excellent with my old Scat as well. Thank you
The service was excellent, but it was to be expected. It was excellent with my old Scat as well. Thank you
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by ANNUNZIATOMIKE
Verified Customer
Verified Customer
Jul 15, 2022 -
Executive Dodge Jeep RAM responded
We appreciate your business and our team looks forward to serving you again soon!
Vehicle ownership the way it was meant to be
The Executive Way
Drive with confidence
They worked well to ensure my bumper-to-bumper warranty
covered a significant chunk of my work need it on my Jeep.
covered a significant chunk of my work need it on my Jeep.
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by JPOSWINSKI
Verified Customer
Verified Customer
Other Employees Tagged:
Marie Kramkou, Ben Stone
Jul 15, 2022 -
Executive Dodge Jeep RAM responded
Thank you for choosing Executive Dodge Jeep RAM, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Vehicle ownership the way it was meant to be
The Executive Way
Drive with confidence
Everyone was very nice and car was ready when they said
it would be. Very happy
it would be. Very happy
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by joevalentino6981
Verified Customer
Verified Customer
Other Employees Tagged:
Marie Kramkou, Ben Stone
Jul 15, 2022 -
Executive Dodge Jeep RAM responded
Joe, Thanks for sharing your thoughts about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon!
Vehicle ownership the way it was meant to be
The Executive Way
Drive with confidence
Excellent service and very professional staff.
They explained everything in detail. Great staff and very friendly
They explained everything in detail. Great staff and very friendly
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by ANND5420
Verified Customer
Verified Customer
Jul 15, 2022 -
Executive Dodge Jeep RAM responded
Thank you for your business and this review. We're happy to hear Mike and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Vehicle ownership the way it was meant to be
The Executive Way
Drive with confidence
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