Mike Falconeri
Mike Falconeri at Executive Dodge Jeep RAM

Mike Falconeri | Page 32

Service Advisor

Executive Dodge Jeep RAM

406 S Orchard St
Wallingford, CT 06492

4.8
322 Reviews
4.8

322 Reviews

Write a Review

322 Reviews of Mike Falconeri

July 13, 2022

Dealership Rating
Employee Rating

Great, honest dealership. They got me in for an oil change and tire rotation within one day. They also have great synthetic oil plans $170 for 3 oil changes and tire rotations More

by HREFALO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marie Kramkou, Ben Stone

Jul 14, 2022

Executive Dodge Jeep RAM responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 11, 2022

Dealership Rating
Employee Rating

I was told that the rear brakes were very bad and needed to be changed before the trip we were going on in a few days. I had recently been told my brakes were fine so it was a surprise. I got a second opini More

by jw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marie Kramkou, Ben Stone

Jul 11, 2022

Executive Dodge Jeep RAM responded

Thank you for taking the time to leave us a review. We'll be sure to share your feedback with our crew. If you'd like to discuss things further, please reach out to us at your convenience. The Executive Way Drive with confidence

July 08, 2022

Dealership Rating
Employee Rating

It wasnt so much the service centers fault as it was Rams but the whole experience wasnt easy or pleasant or quick. Took about an actual month to get an alignment done which should not have happened. The de More

by Rustykx250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Erika Bokon

Jul 11, 2022

Executive Dodge Jeep RAM responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

July 07, 2022

Dealership Rating
Employee Rating

It was a pleasure dealing with Mike F. Who was pleasant, professional and efficient. I would definitely come back here again. More

by Kate.seichter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2022

Executive Dodge Jeep RAM responded

Kate, It's great to hear that Mike was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Executive Dodge Jeep RAM! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 01, 2022

Dealership Rating
Employee Rating

Very good and timely service. Really appreciated the updates and attention to detail. Thank you. More

by Vottomp@hotmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Dzwonchyk

Jul 01, 2022

Executive Dodge Jeep RAM responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

June 30, 2022

Dealership Rating
Employee Rating

Easy to get an appointment, friendly respectful staff, waiting time is not long, good location More

by SUSANBRECHLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marie Kramkou, Ben Stone

Jul 01, 2022

Executive Dodge Jeep RAM responded

Susan, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

June 30, 2022

Dealership Rating
Employee Rating

I was very pleased with service diagnosis and repair of my vehicle. My service advisor did all the coordination with my aftermarket warranty company! More

by Baltro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marie Kramkou, Ben Stone

Jun 30, 2022

Executive Dodge Jeep RAM responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

June 30, 2022

Dealership Rating
Employee Rating

I have been to Executive Dodge for all my service needs since purchasing my Challenger there in 2016. I trust them to have my car performing at its best. More

by TARAS425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2022

Executive Dodge Jeep RAM responded

Tara, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

June 30, 2022

Dealership Rating
Employee Rating

Great service department! Thank you for the help! We will continue to use your services! More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2022

Executive Dodge Jeep RAM responded

Thank you, Chris! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Executive Dodge Jeep RAM! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

June 30, 2022

Dealership Rating
Employee Rating

They said 2-3 hours and it took 2 hours, friendly service and clean waiting room More

by MCCULLOUGH_ANDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2022

Executive Dodge Jeep RAM responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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