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Mike Ferrett
Mike Ferrett | Page 23
Used Car Sales
Victory Toyota of Brook Park
13775 Brookpark Road
Brook Park, OH 44142
288 Reviews
Move to Cleveland from England 15 years ago and have worked at Metro for about 12 those. I've worked in the used car department for 6 years now and I’m well versed in our inventory and dealership process. I Have a very high level of customer service and try and respect every customer's time. I’m happy to help with any used car inquiries you may have. Cheers.
Read moreDealership Experience
19 yrs, 1 mo
Industry Experience
22 yrs, 2 mos
Languages Spoken
English
288 Reviews
Write a Review
288 Reviews of Mike Ferrett
June 19, 2020
Mr. Ferrett was courteous, knowledgeable and truthful throughout the process. He was/is a straight shooter” (i.e., not a high pressure salesman). Michael made our buying experience enjoyable. throughout the process. He was/is a straight shooter” (i.e., not a high pressure salesman). Michael made our buying experience enjoyable. More
by j.laskojr
June 15, 2020
New used car All were very accommodating in our acquiring a new used Prius. Bought our 2012 there and when it was considered a total loss we automatically came ba All were very accommodating in our acquiring a new used Prius. Bought our 2012 there and when it was considered a total loss we automatically came back to find a replacement (2013). Thank you to all for their help and assistance. More
by MMGREGORY
Verified CustomerOther Employees Tagged: Don't recall names of others but all were very accommodating.
June 11, 2020
I would like to take the time to thank Metro Toyota for helping me out with the car. Jerry and Mike F aka English Mike was super nice helpful and made me feel welcomed. The service was fast and efficient a helping me out with the car. Jerry and Mike F aka English Mike was super nice helpful and made me feel welcomed. The service was fast and efficient and I am excited about my new car! Thanks again everyone who helped me. I recommend going here for all your car needs. More
by Breanna Heidinger
Other Employees Tagged: Bob Albright , Jerry
June 11, 2020
Great customer service, i drove all the way from MI to ohio. And the car i got was smoother than i expect. Ask for MIKe when ever you visit ohio. And the car i got was smoother than i expect. Ask for MIKe when ever you visit More
by JACNANY202005
Other Employees Tagged: Aaron Andrews, Jim Greenfield, Sam Ibrahim, Anastasia Kaluszyk, Ken Konopka, Mike Hana, Terry Jelleson , Edgar Arevalo, Gary "CAP" Capper, Mike
June 10, 2020
Excellent hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh More
by mikeeschhofen
Other Employees Tagged: Shuttle driver -- Excellent
May 04, 2020
Mike was very patience and the two cars we took off the lot was everything we were looking to buy. Great experience we will be back. lot was everything we were looking to buy. Great experience we will be back. More
by FANK213
Other Employees Tagged: Aaron Andrews , Dan Schneider
April 25, 2020
Hi mr sam Ibrahim was very kind and polite he did his best to make sure we are pleased he show us the car and the financing and we get the car in the same day thanks metro toyota best to make sure we are pleased he show us the car and the financing and we get the car in the same day thanks metro toyota More
by farisal1
Other Employees Tagged: Aaron Andrews, Bob Albright, Jim Greenfield, Sam Ibrahim, Anastasia Kaluszyk, Terry Jelleson , Edgar Arevalo, Craig Budziak, Gary "CAP" Capper
March 10, 2020
Mike "English" Ferrett is a very helpful sales rep. Just bought a used car from Metro; bought a new car there in 2007, which had 267,000 miles on it Toyota Corolla! bought a used car from Metro; bought a new car there in 2007, which had 267,000 miles on it Toyota Corolla! More
by Coco's mom
March 05, 2020
After visiting numerous dealerships looking for a used Toyota this was my last dealership. I am very pleased with my purchase and the Metro Toyota employees. Toyota this was my last dealership. I am very pleased with my purchase and the Metro Toyota employees. More
by genelegeza
Other Employees Tagged: Bob Albright
March 04, 2020
Great Experience! I was amazed at the great team work found at Metro Toyota! I found the vehicle I wanted on-line. We went in looking for Gary Capper, only to find out I was amazed at the great team work found at Metro Toyota! I found the vehicle I wanted on-line. We went in looking for Gary Capper, only to find out, it was his day off. Mike (the Englishman), greeted us, and went out of his way, to locate and show us the vehicle. The next morning, Gary called at 9:27 am to acknowledge our previous visit and insure he was getting answers we needed.. At 9:38, he called back with all the information we needed. The delivery was flawless! Thanks "Cap" and your team! More
by P Willoughby
Other Employees Tagged: Bob Albright , Gary "CAP" Capper
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