Mike Ferrett
Mike Ferrett at Victory Toyota of Brook Park

Mike Ferrett | Page 22

Used Car Sales

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

Contact Me
5.0
288 Reviews

Move to Cleveland from England 15 years ago and have worked at Metro for about 12 those. I've worked in the used car department for 6 years now and I’m well versed in our inventory and dealership process. I Have a very high level of customer service and try and respect every customer's time. I’m happy to help with any used car inquiries you may have. Cheers.

Dealership Experience

19 yrs, 1 mo

Industry Experience

22 yrs, 2 mos

Languages Spoken

English English

5.0

288 Reviews

Write a Review

288 Reviews of Mike Ferrett

November 26, 2020

Dealership Rating
Employee Rating

First Mike call me back on the car that I was interested in took care of all my needs also took care of the light out and got my plates on time for my trip down to Florida definitely go back to Metro More

by JRFLOORS7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 28, 2020

Victory Toyota of Brook Park responded

Thank you for your kind words about Mike Ferrett and for choosing Metro Toyota. We are happy you had such a great experience and Mike was able to answer all of your questions, get the light fixed, and all in time for your trip to Florida! Send some sun up here to Ohio! Let us know if you need anything! Stay safe and happy driving. -Metro Toyota Customer Care Team

November 05, 2020

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Employee Rating

Have purchased three vehicles from them now. Very satisfied. 2 RAV4’s and one 4Runner. All low miles and in tip-top shape. Got the extended warranty as well. More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary "CAP" Capper

Nov 12, 2020

Victory Toyota of Brook Park responded

Thank you, Andy. We appreciate your business and enjoy the new ride.

September 28, 2020

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Employee Rating

Mike Ferrett was awesome! He was kind, a gentleman and worked very hard to get my Camry, WHICH I LOVE! He should get a bonus More

by LANE-NANCY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Albright , Craig Budziak, Gary "CAP" Capper

Sep 28, 2020

Victory Toyota of Brook Park responded

English Mike for the win! Thank you for stopping in and have a great day.

August 27, 2020

Dealership Rating
Employee Rating

Down to earth! The whole staff was friendly and reliable. Mike from use car sales great person and helped me find my vehicle with a great price. and honest genuine people. I reccomend going to this dealersh More

by Billy B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Albright

Aug 27, 2020

Victory Toyota of Brook Park responded

Thank you, Billy. We appreciate you stopping in and your business. Welcome to the Metro Toyota Family.

August 02, 2020

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Employee Rating

Salesman was very friendly and did not push us. We were turned off with alot of the dealerships were visited in the last couple of days while trying to decide to buy or lease. Everyone said they co More

by FREDSCOLLINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: the man in finance but forgot his name

Aug 04, 2020

Victory Toyota of Brook Park responded

5 stars across the board! Boom. Thank you for taking your time and giving us a shot. We pride ourselves on not being the typical "car salesmen". Have a great day and welcome to the Metro Toyota Family.

July 27, 2020

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Employee Rating

Easy to work with. Started by looking at a used vehicle and ended up in a new one, which was a great fit for me. My salesperson Mike was knowledgeable, helpful, and not More

by jkelley00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Higgins , Craig Budziak

Jul 28, 2020

Victory Toyota of Brook Park responded

Thank you for the great review! Mike and our team are top notch. Have a great day and welcome to the Metro Toyota Family!

July 08, 2020

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Employee Rating

Great experience after dealing with other dealerships. Mike delivered my used truck the next day. I have will do any business in the future with Metro Toyota. Thank yo More

by SGONE17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 08, 2020

Victory Toyota of Brook Park responded

Thank you very much for the kind words! Mike is one of our best salesman and a valued team member. Thank you for reaching out and the 5's across the board!

July 06, 2020

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Employee Rating

Great Experience Mike is an awesome salesperson, thank you. I was unsure of the car I wanted to buy and he did all the work and helped me immensely. More

by PAULINE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Albright

Jul 07, 2020

Victory Toyota of Brook Park responded

Thank you for the great review!

July 01, 2020

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Employee Rating

Thank you Mike for a wonderful car buying experience! We appreciate your time and how attentive you were to our needs. The process completely changed all my previous misconceptions about car buying and sale More

by ashleykt09
Recommend Dealer
Yes
Jul 07, 2020

Victory Toyota of Brook Park responded

Mike is an absolute professional and thank you for your kind words.

June 20, 2020

Dealership Rating
Employee Rating

I love my new car. Mike was an awesome salesman, he seemed very truthful, very kind, easy to talk to, just great experience, Thank you. More

by PurpleLilac
Recommend Dealer
Yes
Jul 07, 2020

Victory Toyota of Brook Park responded

Welcome to the Metro Toyota Family! Mike is one of the best salesman in this industry and thank you for recognizing that.

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