Mike Ferrett | Page 28

Perfect experience The sales staff here is very cooperative and reasonable. You’ll leave there feeling like you were respected and getting a great deal. A must visit if The sales staff here is very cooperative and reasonable. You’ll leave there feeling like you were respected and getting a great deal. A must visit if you’re looking for a car More

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2 Rav 4s Mike was great and helped us get 2 cars! Super helpful and extremely nice. Helped us with trading in a loan that wasn’t necessary for our family and g Mike was great and helped us get 2 cars! Super helpful and extremely nice. Helped us with trading in a loan that wasn’t necessary for our family and getting us into something practical. Jim was also great, explaining options and getting us through the process quickly. Everyone was very kind as our toddler explored the dealership, including everyone’s office! More

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Service Perfect timing,excellent job performance,quality service friendly,good communication,identifying issues and good knowledge of problems solving techni Perfect timing,excellent job performance,quality service friendly,good communication,identifying issues and good knowledge of problems solving techniques and more.Assist in schedule upcoming appointment and many more.Overall ,excellent services. More

by Khar Verified Customer Verified Customer

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Good Cars at Excellent Prices The dealership was excellent. The details to customer service was great We dele with Mike English who provided us a no pressure experience to buying The dealership was excellent. The details to customer service was great We dele with Mike English who provided us a no pressure experience to buying our was very detailed in answering all our questions. Highly will recommend them More

by spidermanjlj Verified Customer Verified Customer

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Purchasing our first Toyota Prius We want to thank the owner Jerry, who we have met with twice at the dealership, and especially thank our salesman Mike Ferret , “ English Mike “ For We want to thank the owner Jerry, who we have met with twice at the dealership, and especially thank our salesman Mike Ferret , “ English Mike “ For doing such a nice job for us! Metro Toyota has been and continues to be a very good Toyota dealership! We are happy to have purchased our first Toyota Prius from metro Toyota, Cleveland Ohio J H Clay More

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Very pleased with my experience It was an excellent experience start to finish. I would definitely recommend this dealership & Mike to my friends and family. I really wasn’t looki It was an excellent experience start to finish. I would definitely recommend this dealership & Mike to my friends and family. I really wasn’t looking forward to shopping for a car & the experience couldn’t of gone better. More

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Great service & vehicle Picked up a great certified 4Runner from Metro Toyota. I was an out of state buyer and my sales rep Mike Ferret went above and beyond to explain the i Picked up a great certified 4Runner from Metro Toyota. I was an out of state buyer and my sales rep Mike Ferret went above and beyond to explain the ins and out of the vehicle and sent me a 3 minute video walking me through it all. When I arrived Dan Schneider was very helpful and corteous & Jim Campo went above and beyond to get my finances just right. The whole team was friendly and helpful & I am overly pleased with my new vehicle and the overall experience. Thank you to Metro toyota for making this out of towner (from New York) feel confident in my decision from afar. I would highly recommend them to anyone looking near or far. More

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Leased a new car Came into turn in a car where the lease was about to end. I traded in an XB. They were able to take it. Mike who helped me make the purchase is a g Came into turn in a car where the lease was about to end. I traded in an XB. They were able to take it. Mike who helped me make the purchase is a great salesman and great guy. More

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Purchased a 2018 Certified Toyota Camry My salesperson was Mike Ferrett (English Mike) and he is terrific. Knowledgeable, professional without being pushy and went the extra mile to make su My salesperson was Mike Ferrett (English Mike) and he is terrific. Knowledgeable, professional without being pushy and went the extra mile to make sure I was satisfied. This is the 2nd vehicle I’ve purchased from Metro Toyota and I know I’ll be back when I’m ready to buy again. More

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Excellent customer service experience We stopped in at Metro Toyota to inquire on certified used cars. We stopped Jim Greenfield to ask for help. He referred us to Mike Ferrett becaus We stopped in at Metro Toyota to inquire on certified used cars. We stopped Jim Greenfield to ask for help. He referred us to Mike Ferrett because he was in the middle of a deal and didn't want to leave us waiting. Mike was so helpful and patient with us while we decided what we wanted to do. Anything we asked he did. After running the numbers we weren't satisfied with the price of the used car and Mike took the time to price us out a new car (which I initially felt I was wasting his time but wanted to see what the numbers were). We ended up with the new car after all, the numbers worked out, they had my car in stock in the color I wanted. Mike then sat with me and helped me program everything from synching my phone to my radio stations and explained everything about the car and all of its features. He was very knowledgable about this particular vehicle. He also told me to call him anytime with questions about it. Then we sat with Jim Campo for the financing and he was great as well. He took alot of time to find me the warranties that fit my driving situation. I've been through this before with buying a new car but they didn't ask me anything so I bought something that didn't really benefit me. He explained each warranty in great detail. The overall experience was excellent. Plenty of inventory to look at. We were greeted and offered assistance several times while we were browsing. Mike and Jim took great care of us and had us on our way fairly quickly once we made our decision. Jim came back to check on us to make sure we were taken care of and happy. We will recommend this Toyota location to friends and family and will be back in the future for our next vehicle purchase. More

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