Mike Ferrett
Mike Ferrett at Victory Toyota of Brook Park

Mike Ferrett | Page 7

Used Car Sales

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

Contact Me
5.0
288 Reviews

Move to Cleveland from England 15 years ago and have worked at Metro for about 12 those. I've worked in the used car department for 6 years now and I’m well versed in our inventory and dealership process. I Have a very high level of customer service and try and respect every customer's time. I’m happy to help with any used car inquiries you may have. Cheers.

Dealership Experience

19 yrs, 1 mo

Industry Experience

22 yrs, 2 mos

Languages Spoken

English English

5.0

288 Reviews

Write a Review

288 Reviews of Mike Ferrett

April 07, 2023

Dealership Rating
Employee Rating

I find Metro Toyota to be a a very accommodating car dealer. Their staff is mostly very friendly and go beyond their time to provide knowledgeable information an their cars. The service department is v More

by RMS93210
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Schneider

Apr 12, 2023

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit.

April 03, 2023

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It’s very pleasant to arrive at. The staff get right down to business. Never had a bad experience. More

by AKING824
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 05, 2023

Victory Toyota of Brook Park responded

Hi, thanks for the positive review! We can't tell you how nice it feels to hear that our Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

April 02, 2023

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Employee Rating

Great sales person! So far so good. I’ll see how it goes when I need service. More

by jonathan55
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Apr 05, 2023

Victory Toyota of Brook Park responded

Hello Jonathan , we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 31, 2023

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Michael Ferret was informative, and worked quick and was very detail oriented. Entire team worked hard to complete my purchase More

by timothybenedict91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 01, 2023

Victory Toyota of Brook Park responded

Timothy, What an outstanding review! Mike and the Metro team are proud to go the extra mile for our guests, and it's wonderful to hear that this is what keeps you loyal to our dealership. Thank you tremendously for your positive feedback, and we look forward to your next visit!

March 31, 2023

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Friendly and willing to work with me. Very helpful. Felt very welcomed. Helped me find exactly what i was looking for. More

by Kchristian881
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Schneider

Apr 05, 2023

Victory Toyota of Brook Park responded

Meeting and exceeding your expectations is always a top priority at Metro Toyota. We're glad to hear we made your purchase experience such a success, and the whole team here wishes you happy travels on the road ahead!

March 29, 2023

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Everyone that I dealt with at metro Toyota were nothing but helpful, respectful and thoughtful. I highly reccomend. More

by Jonathancrabbs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Schneider

Mar 29, 2023

Victory Toyota of Brook Park responded

Jonathan, Meeting and exceeding your expectations is always a top priority at Metro Toyota. We're glad to hear we made your purchase experience such a success, and the whole team here wishes you happy travels on the road ahead!

March 25, 2023

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Employee Rating

Everyone at the dealership was very welcoming and not pushy or over-bearing. Although there wasn’t as much wiggle room as I was looking for with the pricing, they were very professional and polite the en More

by Abby.Ruby12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Schneider , Dan Schneider

Mar 29, 2023

Victory Toyota of Brook Park responded

Abby, Thank you for the business, It wonderful to hear that you were treated so well. Mike works very hard to give you that 5 STAR experience and it shows. Please let us know if there is something else we can help you with. Safe travels on the road ahead!

March 24, 2023

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No pressure honest dealership. Everyone is friendly and knowledgeable. They even helped me with my two small kids while doing paperwork More

by dlh923
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Mar 25, 2023

Victory Toyota of Brook Park responded

Thank you for the business. We are happy to hear that you had a 5 star experience. Mike will be happy to help you if you should need anything else.

March 15, 2023

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Employee Rating

Amazingly friendly. Super clean inside and out. I had my 2 young kids with me and another employee was kind enough to keep an eye on them while I finished the paperwor More

by dlh923
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Mar 20, 2023

Victory Toyota of Brook Park responded

Thank you so much for your excellent review! Providing a top-notch experience is so important to us, and we are glad that Mike's effort could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

March 14, 2023

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Employee Rating

Very pleased with my experience buying a used Tundra at Metro Toyota. I would definitely recommend buying a vehicle from them. More

by rickw542
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Schneider

Mar 20, 2023

Victory Toyota of Brook Park responded

We're happy to hear that you felt comfortable doing business here, Mike is a true professional and takes the time to understand your needs and make sure you get what you wanted. Please let us know if there is anything we missed.

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