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Mike Ferrett
Mike Ferrett at Victory Toyota of Brook Park

Mike Ferrett | Page 8

Used Car Sales

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

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5.0
288 Reviews

Move to Cleveland from England 15 years ago and have worked at Metro for about 12 those. I've worked in the used car department for 6 years now and I’m well versed in our inventory and dealership process. I Have a very high level of customer service and try and respect every customer's time. I’m happy to help with any used car inquiries you may have. Cheers.

Dealership Experience

19 yrs, 1 mo

Industry Experience

22 yrs, 2 mos

Languages Spoken

English English

5.0

288 Reviews

Write a Review

288 Reviews of Mike Ferrett

March 06, 2023

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Employee Rating

We walked in the dealership an hour before closing. We had scoped the lot and I found the car I wanted beforehand. Mike greeted us and we immediately had a seat and got the process started. It was quic More

by ARSPAY14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Albright , Christopher Lombardo

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Mar 06, 2023

Victory Toyota of Brook Park responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Metro Toyota. Thanks again for the recommendation and have an amazing day!

February 27, 2023

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Employee Rating

Extremely helpful! My dreams literally came true in a matter of two hours. 100% recommend! More

by suarezalexia01
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Schneider

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Mar 06, 2023

Victory Toyota of Brook Park responded

Your recommendation of Mike and the team makes our day! Thank you for choosing Metro Toyota, it is gratifying to know that your purchase experience was so successful and pressure-free. Please enjoy your new car!

February 20, 2023

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Employee Rating

I worked with Mike Ferrett, who made the car buying process easy and enjoyable. Super nice guy! More

by aaronm.miller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dawn Bell

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Feb 25, 2023

Victory Toyota of Brook Park responded

Aaron, Hi, thanks for the positive review! We can't tell you how nice it feels to hear that our Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

February 09, 2023

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Employee Rating

Ryan was very professional, courteous and he knew what he was doing. He made the car buying experience pain free. More

by FVACHA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Schneider

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Feb 11, 2023

Victory Toyota of Brook Park responded

Hi, thanks for the positive review! We can't tell you how nice it feels to hear that our Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

February 09, 2023

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Employee Rating

Ryan Schneider and Michael Ferrett assisted me with my new 2019 Honda purchase about a week ago and it has been a smooth and fast experience. I will be recommending Metro Toyota to friends a family and co More

by NADIA.A.SAVELIEVA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Schneider

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Feb 11, 2023

Victory Toyota of Brook Park responded

Nadia, Repeat and referral business means so much to us, Thank you! I'm sure that if you need any help Jim will be glad to get it for you. Please stop by and say hello when you're in for service. We'll see you soon

February 09, 2023

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Employee Rating

I had a great experience at Metro Toyota. Mike was very personable and helped me get the right car…and fast (Fastest Purchase Ever!). Definitely recommend to anyone. More

by JSugals
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Schneider

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Feb 11, 2023

Victory Toyota of Brook Park responded

Congratulations on your car! We’re happy that you trusted us to help you with this big moment! We'll look forward to seeing you back now that you’re a part of our family! If you need anything at all please call Mike to give you a hand!

February 07, 2023

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Employee Rating

Very helpful service, but more information would be nice when talking about the specific car. More

by Regs12345
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 08, 2023

Victory Toyota of Brook Park responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Metro Toyota. Thanks again for the recommendation and have an amazing day!

February 07, 2023

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Employee Rating

It was clean, well organized and prepared. I had a very easy transaction with them. More

by Lauriewchan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 11, 2023

Victory Toyota of Brook Park responded

Meeting and exceeding your expectations is always a top priority at Metro Toyota. We're glad to hear we made your purchase experience such a success, and the whole team here wishes you happy travels on the road ahead!

February 03, 2023

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Employee Rating

Amazing experiance. Incredibly helpful and willing to work with you and figure out what you need. More

by Tristan S.
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Purchase Time
Recommend Dealer
Yes
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Feb 04, 2023

Victory Toyota of Brook Park responded

Your recommendation of Mike and the team makes our day! Thank you for choosing Metro Toyota, it is gratifying to know that your purchase experience was so successful and pressure-free. Please enjoy your new Sabaru!

February 01, 2023

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Employee Rating

Customers are greeted with enthusiasm, the Sales associate is actually interested in assisting you find that special car to the final purchase of it. More

by 8080madib
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dawn Bell

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Feb 04, 2023

Victory Toyota of Brook Park responded

Thank you for your feedback, That's great! We're so appreciative that you trusted us with your vehicle purchase. We agree - Mike is fantastic! We hope to see you again in the future and please enjoy your new Mitsubishi!

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