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Mike Fletcher
Mike Fletcher | Page 2
Fixed Ops Director
Key Chrysler Dodge RAM of Portsmouth
155 Greenleaf Ave
Portsmouth, NH 03801
116 Reviews
116 Reviews
Write a ReviewDealership Experience
4 yrs
Industry Experience
34 yrs, 8 mos
Specialties & Trainings
Have over 30 years experience the automotive field
Have experience in jeep and truck lift kits and other modification
116 Reviews of Mike Fletcher
Verified Customer
Helpful 
February 27, 2024
waited 12 days for service, then took 5 workdays for repair, heated seat, DEF gauge. was told short on mechanics. heated seats needed a new pad, def gauge needed to be cleaned at the muffler. didn't re repair, heated seat, DEF gauge. was told short on mechanics. heated seats needed a new pad, def gauge needed to be cleaned at the muffler. didn't receive evaluation completely until Wednesday dropped off Monday at 7 for the first appointment. you tied up my vehicle for 5 days. More
by PLOWMD
February 21, 2024
I had a great experience working with Bob Kemper in purchasing my 2024 dodge ram 1500 Laramie I will always buy from key. purchasing my 2024 dodge ram 1500 Laramie I will always buy from key. More
by salmonfallscoolingllc
Other Employees Tagged: Robert Kempf
February 11, 2024
Rob is an outstanding Sales Consultant from whom I've purchased two cars from Key Chrysler Dodge Ram of Portsmouth. He is knowledgeable, articulate, and personable, with a very calm and easy-going demea purchased two cars from Key Chrysler Dodge Ram of Portsmouth. He is knowledgeable, articulate, and personable, with a very calm and easy-going demeanor. NEVER a hint of any high-pressure sales tactics on his part, and I can unequivocally state that Rob is probably the best automotive Sales Consultant I have ever had the pleasure of working with. Additionally, I can honestly report that the entire staff at Key Chrysler Dodge Ram of Portsmouth is awesome. Everyone is extremely polite and friendly, and are ready go to the extra mile to offer assistance. I would like to specifically mention Mike Fletcher, Operations Manager Service and Parts. Mike has been incredibly generous in sharing his time with me both over the phone and in person. As a first-time Dodge buyer, I've had many questions that Mike has patiently and clearly answered for me. After speaking with Mike, I've learned more about my two vehicles than I have from anyone else. More
by rchloodian
Other Employees Tagged: Robert Kempf, Jonathan Jones "JJ" , Carl Fogarty
January 27, 2024
They went out of their way to work with my credit union to get me into the car. When I discovered problems a day after the sale they told me they would take cair of them, but wound up doing nothing. I sti to get me into the car. When I discovered problems a day after the sale they told me they would take cair of them, but wound up doing nothing. I still have the problems ( none affect the operation of the vehicle, all involve accessories. I am at every chance I get Telling people how bad Chrysler Dodge ram is A maybe the whole Key group is this way. More
by irish03062
January 26, 2024
Courteous and professional. Excellent communication. I trust them and feel like they do their best for me. Excellent communication. I trust them and feel like they do their best for me. More
by DGULSTROM
Other Employees Tagged: Brandon Bell, Colin Mitchell
January 16, 2024
The entire staff at the Key Chrysler Dodge Ram of Portsmouth dealership are great. From Sales, Finance, Admin, and Service, everyone is extremely friendly and helpful. Mike Fletcher has been very Portsmouth dealership are great. From Sales, Finance, Admin, and Service, everyone is extremely friendly and helpful. Mike Fletcher has been very helpful to me since the purchase of my 2023 Dodge Challenger. In the past, I've called and asked Mike questions, and he has answered every one with patience, a detailed explanation, and his recommendations when prompted. My most recent dealing with the Service Department went smoothly and the work was done perfectly and it was completed much sooner than originally estimated. While there, I again asked Mike some additional technical questions of which he had the answers and was able to share them with me in non-technical, understandable terms. It is not hyperbole when I write that I've had the best Sales and Service experiences at Key Chrysler Dodge Ram of Portsmouth, than at any other dealership in my many years of purchasing cars. More
by rchloodian
Other Employees Tagged: Josh Lord
